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"Parking fine Entry good Room is all it needed to be Bed was comfortable but under base ripped Definitely clean and tidy"

"Whenever I visit town, Rydges is always my first choice. The rooms are clean and comfortable, the bedding and pillows are excellent, and the location is fantastic. The front desk staff were absolutely wonderful — polite, welcoming, and genuinely helpful, which I truly appreciated. However, this stay was a little disappointing. I was given an accessible room that wasn’t suited to my needs, and I didn’t want to take a room that someone else might genuinely need. I wasn't aware I had this room until I got into the room, and it wasn't what I had booked. I politely raised this with reception, and they advised the duty manager would contact me — but after waiting over an hour, no one did. When I followed up, the duty manager blamed the front staff instead of taking responsibility. After travelling interstate, I was tired and just wanted to settle in. The lack of communication was the real disappointment, and the shower pressure in the room was also quite poor. What made it more frustrating is that this stay cost almost double what I’ve paid in the past, yet I still chose Rydges because of how much I usually enjoy staying here. I travel often and have always had great experiences, so I hope this was just a one-off and not the new norm. Might consider staying elsewhere in the future. "

"Min reason for staying was that we had a flight early next morning. The room was clean and comfortable with a surprisingly nice view. We slept well."

"Close to rwbh and walking distance to shop,, washing machine and dryer which makes easier when u get home ,, "

"Amazing, convient and helpful staff"

"Room was clean, plenty of space and close to shops and restaurants. "

"Easy parking"

"Spotless room. Lovely decor. Friendly staff. "

"We found the beds were too low. Can ge difficult for elderly being so close to the floor. We enjoyed the swimming pool. Overall very comfortable and clean. "