Search Hotels Near Burg Unterheiligenhoven, Lindlar

"The hotel is in an excellent location for exploring Cologne. Check in was easy and the room was well proportioned and had everything we’d need. A de reasons it wasn’t a 5 star for us was the sheets were incredibly itchy. We both had a rash on our legs after night one and this continued during our stay. The room was quite dusty and the bathroom had marks all over the tiles of old shampoo. On our first night, my husband got a beer from the bar. The server unloaded and re-loaded the dishwasher and wiped all the surfaces before paying us any attention, even though we were the only people there. I asked for an Aperol Spritz and she said they could only do beer. She told us to pay at the main desk and didn’t come over to take our payment for almost ten minutes. Pretty good overall, but these stood out to us. "

"The hotel was excellent. Clean, comfortable and only a short walk to the main areas of cologne and perfect for the chocolate factory museum."

"Great room and location"

"The room was clean and the cleaning staff came to clean our room even though we only had a two night stay. Do not leave anything that needs to be refrigerated in the room because the cleaning staff will take the key that keeps the fridge on. We loved the stay and will be back but will only plan on no perishables going in the fridge next time. "

"There was a kitchen, but I didn't use it. The interior design and everything else was very nice, compfy and functional. Very clean, quiet and accommodating service by friendly personal. The inn is also conveniently located to a public transportion hub. "

"It was good. Good selection at breakfast. Clean and quiet."

"Gorgeous room. Great view. Comfortable bed. Great location. Really enjoyed our stay despite a couple of downsides: We needed a bed for a teenager, despite impressions from our booking that it might be a proper bed, it was a cot that was rolled in. incredibly long time to get hot water in bathroom, very wasteful. With all the restaurants in the hotel, it would be nice if there were a place just to get coffee in the AM. "

"Sll well oresebted. Food was good and staff great"

"Dear Hyatt Regency Köln Guest Relations Team, I am writing to formally express my dissatisfaction regarding an experience I encountered during my recent stay at your property in Cologne, Germany. Despite the restaurants on-site appearing to have available capacity on the evening in question, I was unfortunately unable to secure a dining reservation at either of the two hotel restaurants. As a result, I was compelled to leave the hotel premises and travel into the city centre in order to dine — an inconvenience that I had not anticipated, nor considered necessary given the facilities advertised as part of the guest experience. This situation had a significant impact on the overall enjoyment of my stay. As my evening was spent travelling to and from the city centre for dinner, I was subsequently unable to make use of the hotel's leisure facilities, including the swimming pool and spa areas, which I had very much looked forward to. I trust that this matter will be taken seriously and reviewed accordingly. I would welcome the opportunity to discuss this further and to understand what measures might be put in place to prevent similar inconveniences for future guests. Thank you for your time and attention. I look forward to your response. Yours sincerely,"