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Reviews of AmstelSki Hotel

4 out of 5
AmstelSki Hotel
Vushni area 332, Bukovel

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

mark

Travelled with partner
Liked: Staff & service
I booked, and paid for a suite at the Amstelski through Expedia. When I arrived, I was told they had no rooms left, and that they had put me into a standard room at a hotel next door. Whilst the room was adequate, I hate small rooms, and the room I stayed in was half the price of what I booked. Expedia have refused to refund the difference. After several hundred stays through Expedia, the 4th at this property, there won't be any more with either.
Stayed 1 night in Aug 2022

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Have some issues with lights in the bathroom, but it was partly solved, and additionally received a compliment from the hotel.
Stayed 1 night in Aug 2022
Response from Klymenko Valentyna on 13 Aug 2022
Dear Tatiana Thank you for a feedback, we so happy that you like staying in our hotel. We will be glad see You next time. Best regards Amstel Ski team!

8/10 Good

Nabeel

Travelled with group
Liked: Cleanliness, staff & service
A beautifule location... escape from noise..
the place is beautiful but the breakfast was horrible, we terminated it the very next day.
Stayed 1 night in Oct 2021
Response from Krisztina on 3 Nov 2021
Hello, dear Nabeel ! Thank you for letting us know about the issues that you experienced during your recent stay at our property. Guest satisfaction is our top priorite and we are always looking for ways to improve our services, identify training opportunities, and provide an outstanding guest experience. Hope to see you again! With best regards, Amstelski and DeMolen team.

2/10 Terrible

Mohammed

Stayed 3 nights in Sep 2021

10/10 Excellent

saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome
Maybe the best you could find in bukovel and u should try alex restaurant and bar outstandingd thanks to alla and katia the reception
Stayed 4 nights in Jul 2021
Response from Aministrator Alla on 14 Jul 2021
Dear Saleem, Thank You for choosing us and such great feedback. Looking forward to se you as a regular guest. Best regards, AmstelSki & De Molen team.

10/10 Excellent

Alexei

Stayed 4 nights in Jan 2021
Response from З Повагою, команда AmstelSki и DeMolen. on 1 Mar 2021
Шановний Олексій, Дякуємо що обралм наш готель, та знайшли час залишити відгук. Сподіваємося бачити Вас знову.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2020
Response from Kateryna on 13 Dec 2020
Thank You for rating us. AmstelSki and DeMolen team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good views
Well located
Stayed 1 night in Oct 2020
Response from Dmytro Shapoval on 29 Oct 2020
Dear Guest, Thank you for choosing us and your feedback. It will be honor for us to see you again. Best Regards, Amstelski team.

2/10 Terrible

Alan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good - very unhelpful when a mistake was made with a date
Stayed 2 nights in Oct 2020
Response from AmstelSki hotel team on 18 Oct 2020
Dear Alan! First of all, thank You for choosing our hotel for your journey! The hotel staff tried to do their best to resolve the problem with the wrong reservation made though your travel agency. Unfortunately, the hotel has no rights and access to change or to cancel such reservations, that’s why,these attempts did not give positive results. We did not charge any money for an erroneous reservation. We are still keeping in touch with you to figure it out and we are in touch with the representatives of Expedia. Wish you all the best!

10/10 Excellent

Mark, Perth, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, great location, true ski in ski out, ski rental excellent, easy parking, away from the hudske of village, but only 5 minute walk. Could not fault it.
Stayed 5 nights in Dec 2019
Response from Amstelski team. on 5 Jan 2020
Dear Mark, thank you review. We will be happy to see you as a regular guest at our property. Amstelski team.

10/10 Excellent

StanislavTrofil, New York

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space, colossal view, delicious food in restaurant, friendly & professional stuff!!!! I recommend this hotel & restaurant for all!!!!!
Stayed 1 night in Jun 2019
Response from Team AmstelSki on 6 Jul 2019
Dear mr. Stanislav Trofil, thank you a lot for your review. We hope to see you again soon!

8/10 Good

Fahad

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Oct 2021
Response from Krisztina on 3 Nov 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place, outstanding experience, miss it
Very highly recommended if you go to Bukovel - fantastic rooms, great view from the balcony, luxurious public areas, very friendly service. The restaurant is great. My only regret is that I could not stay longer.
Stayed 3 nights in Aug 2021
Response from Administrator on 23 Aug 2021
Dear guest! Thank you for your feedback and excellent recommendations about our hotel and service. The whole team creates your impressions during your stay, and the best reward is grateful and satisfied guests. We will be glad to see you among our regular guests! Вest regards ,Amstelski and DeMolen team)

10/10 Excellent

hussam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جمييل
فندق جميل جداً وقريب من كل شي
Stayed 2 nights in Jul 2021
Response from Amstelski on 11 Aug 2021
Dear guest! Thank you for choosing our hotel and leaving a positive review.We try to do everything to make you feel comfortable and enjoy the service. We hope to see you again among our guests! Best regards ,Amstelski and DeMolen team)

10/10 Excellent

ASHRAF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع
جميل
Stayed 3 nights in Jun 2021
Response from С уважением, команда AmstelSki и DeMolen. on 8 Jun 2021
Dear ASHRAF, Thank you for choosing our hotel and reviewing. We will always be glad to see you as our guest again.

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все супер
Stayed 1 night in Feb 2021
Response from С уважением, команда AmstelSki и DeMolen. on 1 Mar 2021
Уважаемый Виктор, спасибо за выбор AmstelSki и DeMolen, а также за оставленный отзыв. Нам очень приятно, что Вам понравилася еда, атмосфера в отеле и уровень обслуживания. До новых встреч!