Bukit Rotan Trip

Poor instruction for check in, you need to pay cash deposit, which they didn’t mention beforehand. Room towel was also not given enough, but they did send it after we asked for it But the view and location was very nice

Amazing price at excellent central location. Amazing view from balcony. Really good food in cafe within the building. Supermarket for basic essentials within building. Local Malaysian restaurant and cafe just outside 30 seconds walk.

It was nice, not the cleanest but still nice for what we paid for. The pool was packed with selfie sticks and photos shoots so couldn’t enjoy a swim.

There was not enough pool seating or shade for the size of the property and no pool towels The staff whilst friendly were not well trained and their communication skills were poor. The photos and description on the website of the room we booked was not the same, no sitting area and bedroom was so small and very little cooking utensils. It would have been VERY handy to have the instruction manuals or a list of instructions. Very quick to charge extra for everything but still waiting for additional towels and coat hangars. The location was good and the security guards were amazing!