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Reviews of CH Recoleta Suites

3.5 out of 5
CH Recoleta Suites
Junin 1733, Recoleta, Buenos Aires, Capital Federal

Reviews

8.0

Very good

Rating 10 - Excellent. 57 out of 173 reviews" "
Rating 8 - Good. 77 out of 173 reviews" "
Rating 6 - Okay. 24 out of 173 reviews" "
Rating 4 - Poor. 8 out of 173 reviews" "
Rating 2 - Terrible. 7 out of 173 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Erin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location across from Recoleta Cemetery (Eva Peron's gravesite)!
Stayed 3 nights in Feb 2024

2/10 Terrible

Eduardo

Travelled with partner
Disliked: Property conditions & facilities
Don’t stay there picture don’t reflect reality is old furniture not well kept. Elevator sometimes don’t work. Terrible customer service. I want a refund! I left the place after 2 nights
Stayed 7 nights in Nov 2023

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, property conditions & facilities
No TV in living room, no oven mitts, slider did not lock, no toilet paper. only two towels, no sheets for pull out sofa, bug in bed, sleeper sofa pull out was broke. And we couldn't even get a late check out. Otherwise, it was perfect! :) Sorry no referrals from this customer. Just a good location.
Stayed 6 nights in Nov 2023

6/10 Okay

Erin

Stayed 2 nights in Jul 2023
Response from . on 31 Aug 2023
...

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

4/10 Poor

Yiris

Disliked: Cleanliness
This property is walkable: close to a mall, restaurants, and interesting sites. The address given does not have anyone at the desk inside and is the door to enter is locked. The actual entrance is 2 doors down the street but there is no indication of this given. The apartment is comfortable with a kitchen and dining area. The AC cooled efficiently. The living room has a sleep sofa that looks like something that was dragged in from a garbage dump. It was so filthy and stained that I wouldn't even touch it, much less use it to sit or sleep. The ceiling in the bedroom had cobwebs on it. The safety bar in the shower is falling off the wall. Despite the positives I would not recommend this property to anyone!
Stayed 3 nights in Mar 2023

10/10 Excellent

IVONNE

Stayed 6 nights in Mar 2023

10/10 Excellent

JOSEPH

Stayed 2 nights in Mar 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
A week in Buenos Aires
Great staff, especially Julie and Xavier, thank you. Excellent location. We were very comfortable for a week BUT the overall condition of the property was not as good or as high quality as we expected: eg double bed but only one bedside table and lamp; no laundry facilities; we were able to borrow an iron but no board; the sliding glass door to the over bath shower was coming out of its tracking; only four hangers…..it could have been better internally in terms of condition but as I say, staff and location all excellent. Our room had a balcony overlooking the famous cemetery so that made up for a lot. And our only problem was early our first morning the aircon unit, above our bed, emptied its water reservoir over us - it was fixed and the mattress replaced very efficiently so again, excellent staff and service
Stayed 7 nights in Feb 2023
Response from CH Recoleta Suites on 9 Mar 2023
Dear Alison, thank you for your opinion. We will work on the points you commented about the hotel. We look forward to welcoming you on your next visit to Buenos Aires.Best regards.

6/10 Okay

Astrid

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I like size of the apartment I didn’t like the noise of the street
Response from CH Recoleta Suites on 6 Jan 2023
Dear Astrid, thank you for your opinion.Best Regards

10/10 Excellent

Gustavo

6/10 Okay

Jason

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy.
Very noisy place. There is a club on the ground floor. Impossible sleeping.
Stayed 1 night in Sep 2022

8/10 Good

Jimena

Travelled with family
Liked: Cleanliness
The suites are ok but they can improve some aspects like kitchen. The lady at the front desk has a bad attitude. It is my second time at the hotel but I will choose another one next time.
Stayed 18 nights in Apr 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here the place is comfortable, clean and close to many good things.
Stayed 6 nights in Apr 2022

6/10 Okay

carlos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not quite as good as the pics
Good location but the room itself was in pretty bad condition and keep in mind it overlooks a very busy and noisy street. I had planned to spend a romantic evening there with a friend but this is not that kind of place. The shower pressure was great, though. The kitchen desperately needs cookware
Stayed 2 nights in Apr 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great manager
Although I had a rocky start at check-in, the manager Emilio did his best to make up for it. And I was grateful for that. I loved my terrace room. And enjoyed the view over Recoleta cemetery. The building was very secure. The room cleaning staff were also very pleasant. I had a great stay. Thanks for making my stay accommodating to Emilio and his staff.
Stayed 8 nights in Jan 2022
Response from CH Recoleta Suites on 4 Mar 2022
Dear David, thanks so much for your kind words. We hope see you again around here. Kind Regards

10/10 Excellent

Louisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spacious. Good value.
Stayed 7 nights in Jan 2022
Response from Ch Recoleta Suites on 4 Mar 2022
Dear Louisa, thanks for leaving your review.

8/10 Good

Wayne

Stayed 2 nights in Jan 2022
Response from Ch Recoleta Suites on 4 Mar 2022
Thanks for your review.

6/10 Okay

Wayne

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Stayed 1 night in Dec 2021

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apt in Recoleta
Nice room fully updated. Spotless.
Stayed 1 night in Mar 2021
Response from Gerente Operativo on 15 Mar 2021
Thank you very much for giving us your comments, we are very happy to know that you enjoyed your stay. Hopefully we will see you again soon.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recoleta relaxation
What a fabulous place to stay! The view from the 8th floor over Recoleta is just breathtaking. Spacious, bright, clean and airy, it felt like our own place. Everything you need in the kitchen, very comfortable. We were booked in for 7 nights but reluctantly had to leave the country due to coronavirus, so only stayed 2. There is little maid service, for a 7 night stay, they said we could choose one service. Really enjoyed sitting on the balcony at sunset. It will be where I choose to stay next visit. For sure.
View from balcony
Well equipped kitchen
Stayed 7 nights in Mar 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you’re torn on where to stay, don’t be.
I was torn between stay on Av 9 de Julio at the obelisk or Recoleta. Man am I glad I chose CH Recoleta (Cyan Hotels)! After lots of walking in the area of the obelisk, I found it to be loud (cars and car horns) and every bit of big city busyness confines to the sidewalk due to traffic with little green space. The are around CH Recoleta is completely kick back and casual with people having picnics on the grass in the large green spaces/parks in the area. Steps from the cemetery and less than 5 min walk to lots of other major attractions (Museums & the famous metal Flower). Just steps to hop-on hop-off bus stop (of you two options, the red bus seemed to be a little more efficient than the yellow bus), tons of cafes/restaurants and a decent sized (and very clean) mall. The immediate area of the hotel comes alive at night. Lots of friendly people enjoying an adult beverage, a nice meal & socializing with friends and visitors. I never once felt unsafe in the area, even when walking around at midnight or later. The hotel: It’s in a very old building (I’m assuming) so there are some areas that look old & dusty. Not many, just here & there. The lobby had controlled access which I liked and was tidy and updated. Staff was great. Patient & helpful. All the employees I talked to (4 people) spoke very good English. I booked the suite side of the hotel (simply because it was a little cheaper-go figure). The room was huge, clean, & comfortable. Don’t hesitate to book this hotel.
Stayed 1 night in Mar 2020
Response from Brenda Calcagno on 13 Mar 2020
We are very happy to know that you have enjoyed your stay and we thank you for taking the time to leave us your comments. It will be a pleasure to receive it again soon.

10/10 Excellent

Helen, West Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe location, view from room over Recoleta cemetery, friendly helpful staff.
Stayed 4 nights in Jan 2020
Response from Brenda Calcagno on 16 Jan 2020
Thank you for giving us your opinion. We are glad to know that you enjoyed your stay

10/10 Excellent

Helen, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to city and sights, very helpful friendly staff. Would stay again..
Stayed 5 nights in Jan 2020
Response from Brenda Calcagno on 13 Jan 2020
Thank you for your comments, we are glad to hear that you enjoyed your stay. We hope to receive you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from Brenda Calcagno on 13 Jan 2020
Gracias por su valoración, esperamos poder brindarle un mejor servicio en nuevas oportunidades.

4/10 Poor

Tomás, Birmingham Alabama

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The air went out in our room with a new born baby!!! And the power went out the night before!! Will never go to this hotel again very very disappointed. I would not recommend this hotel to anyone
Stayed 2 nights in Dec 2019
Response from Brenda Calcagno on 31 Dec 2019
We are very sorry for the inconvenience you suffered, unfortunately it was not an internal electrical problem of the hotel, but the light was cut throughout the neighborhood and luckily then the service was restarted quickly. We really feel sorry because a bad time has passed, it will be a pleasure for us that you can stay again and enjoy your stay without external problems.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Brenda Calcagno on 28 Nov 2019
Gracias por compartir su valoracion

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Alleged 4 star.... not even close. Tired rooms and very odd setup. Staff was accommodating, but there’s only 1 employee present.
Stayed 1 night in Nov 2019
Response from Brenda Calcagno on 19 Nov 2019
Thank you for your comments, we are sorry we could not live up to your expectations, we will take your comments to improve our service. We hope you can give us a new opportunity to give you a better experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple no frills hotel great location
The price is great for this no frills hotel in a great location in a great neighborhood. Restaurantt right next door, a mall at the corner, historical cemetery right across the street, friendly staff. i see the negative reviews about how daily cleaning service isn't included. Well, that's how the price is so low. It's not terribly difficult to hang up your towels after showering and making your own bed...i don't know how these people survive at home? Let me think- do i want the extra vacation money for food and drinks or new towels every day? Some people are too picky.... super good value for the money!
Stayed 5 nights in Sep 2019
Response from Brenda Calcagno on 15 Oct 2019
Thank you very much for your comments, it is a pleasure to know that you could enjoy your stay, our city and have a good holiday. We hope to receive you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I stayed 5 nights and would definitely stay there again. My studio apartment on level 4 overlooks the famous Recoleta Cemetery amid the classy Parisian suburb of Buenos Aires. A great central location. The studio is spacious. The only drawback is the noise outside of people enjoying themselves. But sleeping with earplugs solved that issue.
Stayed 6 nights in Sep 2019
Response from Brenda Calcagno on 16 Sept 2019
Thank you very much for your comments, we are glad to know that you had a good stay. We look forward to receiving you again soon and providing you with a better experience. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. Nice size room. Can check luggage and reserve taxi.
Stayed 1 night in Aug 2019
Response from Brenda Calcagno on 5 Aug 2019
We greatly appreciate your comments, a pleasure to have received you. We hope to see you again soon. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, great location. Very friendly staff.
Stayed 3 nights in May 2019
Response from Mariano López on 29 May 2019
Dear, Thank you so much for your comment. Mariano López Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay in this hotel, Room are very clean, customer services very professional and the Location is Great.
Stayed 2 nights in Apr 2019
Response from Mariano López on 23 Apr 2019
Thank you very much for your comment. Regards. Mariano López Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They sent us to the suites building, it’s has lovely balcony, but no internet at all it just didn’t work, I was on a bussines trip and internet is a big g deal, I had to go to the bar down stairs to work, because it has internet. The tv wasn’t even installed, it was on the desk far away from the bed, Imposible to watch TV While you are resting, of course forget about Netflix, no internet at all.
Stayed 1 night in Apr 2019
Response from Mariano López on 12 Apr 2019
Dear, Thank you very much for your comment. We will be waiting for you soon at the Hotel. Mariano López Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Perfect location directly across from cemetery. Great restaurants directly outside the door. Shopping mall about 200 metres away with cinemas.
Stayed 2 nights in Mar 2019
Response from Mariano López on 20 Mar 2019
Dear, Thank you very much for your comment. We will be waiting for you soon at the Hotel. Mariano López Manager

10/10 Excellent

Isa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the location in the lively Recoleta neighborhood very much. The staff was courteous and helpful. Nothing we did not like.
Stayed 3 nights in Feb 2019
Response from Mariano López on 7 Mar 2019
Dear Isa, Thanks so much for your comments. Regards. Mariano López Gerente

10/10 Excellent

Pridurok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff that went out they way to accommodate us. Location is great, clean,
Stayed 1 night in Jan 2019
Response from Mariano López on 22 Jan 2019
Dear Pridoruk, Thank you very much for your comment. We hope to see you soon. Mariano López Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location. Overall I liked the place, but it was the little things that didn't merit a higher review like having to call the front desk to sort out the safe (just put written instructions next to the safe) or not getting the AC to work (opened windows) Bathroom was a bit tired, but I would stay there again.
Stayed 1 night in Dec 2018
Response from Mariano López on 23 Dec 2018
Dear, Thank you very much for your comment, we hope to see you soon. Mariano López Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very delightful and helpful staff, great location and comfortable rooms.
Stayed 1 night in Nov 2018
Response from Mariano López on 3 Dec 2018
Thank you very much for your comment. Mariano López Manager

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Stayed 1 night in Jul 2018
Response from Mariano López on 17 Aug 2018
Estimada Sandra, Muchas gracias por su valoración. Mariano López Gerente

6/10 Okay

Veronica

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Response from Mariano Lopez on 1 May 2018
Estimada Verónica, Muchas gracias por su comentario.

10/10 Excellent

Mike, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and helpful staff
This hotel is a great location for seeing the city. It is close to the port and many of the local attractions- the Recoleta Cemetery is right next door. The staff were very helpful. The breakfast provided at the hotel was one of the better ones that we have seen. The rooms were a little tired but very clean and spacious. The only caution would be for light sleepers. The rooms open to the streets and court yards get lots of noise from the restaurants at street level and the night life in Buenos Aires is alive and well.
Stayed 2 nights in Feb 2018
Response from Mariano Lopez on 4 Feb 2018
Dear Mike, Thank you very much for your comment. We hope to see you again soon. Mariano López Manager

10/10 Excellent

rooster, BA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Great!!!!
This hotel is all good, loction, staff, rooms aew large n clean.
Stayed 1 night in Sep 2017
Response from Mariano Lopez on 1 Oct 2017
Dear Rooster, Thank you very much for your comment. We hope to see you soon again at the Hotel. Mariano López Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel in Recoleta
Great choice for families, good neighborhood with restaurants and night activities.
Response from Alejandro S. - Manager on 23 Jan 2017
Thank you very much por staying with us and your words. Sincerely

8/10 Good

Scott, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Recoleta
Outstanding location across from Recoleta Cemetary and Shopping Mall. Excellent Staff and breakfast included. Price was reasonable.

10/10 Excellent

Carolyn

Liked: Staff & service, property conditions & facilities

6/10 Okay

luis, c

Liked: Cleanliness, staff & service
Great location, good price, nice place to stay
Nice location, just in front of Recoleta Cementery, good restaurants around, walk distance from El Ateneo (biggest library in L. America). Nice bed and shower, small kitchen allow preparation of some food. The room I stayed is in a separate building as an apartment so you can have complete privacy. Good place to stay in Recoleta area.