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El Duque Hotel and Spa is a quiet and serene bubble in a bustling city with people on the constant move. The location is sei in a neighborhood-like environment but is easy walk to Palmero shops and restaurants.
I cannot say enough about the staff. Exceptional, multilingual and knowledgeable about the city. The breakfast was fantastic every single day! The chef-cook was one of the best things I will remember about my 16 day stay.
Go see for yourself.
Gabriela P
Stayed 14 nights in Apr 2024
Response from Glendys on 16 May 2024
Dear guest.First of all, we wanted to thank you for posting such a nice review about our home.It really makes us proud of our jobs when guests feel this comfortable at El Duque.We are truly happy that you felt like home and that you enjoyed all of what we have to offer.We wanted to let you know that this will always be your home and that we will be thrilled to have you back any time you want. Greetings from all of our staff and we hope all the best for you.Best regards, Duque Staff
8/10 Good
SANJANA
Travelled with family
24 Apr 2024
Liked: Cleanliness, staff & service
The rooms are pretty small and smelled musty. But everything else is great.
SANJANA
Stayed 1 night in Apr 2024
Response from Duque Staff on 24 Apr 2024
We're sorry to hear about the size of the rooms and the musty smell you encountered. We're pleased, however, that you found other aspects of your stay enjoyable. Your feedback is valuable to us, and we would have certainly taken action to address these issues if we had been made aware of them during your stay. Thank you for bringing this to our attention, and we hope to have the opportunity to better accommodate you in the future.Kind regards,
Great location. Excellent staff. Downstairs lounge is great. Breakfast varied and delicious
Very happy with this choice
Mary Ann
Stayed 2 nights in Apr 2024
Response from Duque Staff on 20 Apr 2024
Dear Guest,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.
Estimado Jerónimo, muchas gracias por tomarse el tiempo para dejarnos su amable review.Fue un placer tenerlos como huéspedes y esperamos poder recibirlos pronto nuevamente!Saludos.
Lovely hotel. The staff are wonderful and very helpful in giving us dining and entertainment suggestions, arranging taxis etc. Highly recommended. (Excellent breakfast too!)
Robert
Stayed 3 nights in Mar 2024
Response from Candela on 1 Apr 2024
Thank you for your wonderful feedback! We're glad to hear that you enjoyed your stay at our hotel and found our staff helpful with dining and entertainment suggestions, as well as arranging taxis. We're pleased that you also enjoyed our excellent breakfast. Your recommendation is greatly appreciated, and we hope to welcome you back again soon!Best regards,
10/10 Excellent
Scott
26 Mar 2024
Liked: Cleanliness, amenities
The staff were friendly and helpful. The room was clean and comfortable. What more could you expect?
Scott
Stayed 1 night in Mar 2024
Response from Candela. on 26 Mar 2024
Hello Scott.We appreciate your kind words to us, we hope to see you again soon. Kind regards.
My wife and I thoroughly enjoyed our short stay at Duque Hotel. The location in Palermo can’t be beat and the staff are extremely kind and helpful. Would love to stay here again.
Phillip
Stayed 1 night in Mar 2024
Response from Duque Staff on 23 Mar 2024
Dear Phillip,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.
Dear Tina, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future.
I would not hesitate to book this hotel again! The staff are exceptional and the complimentary breakfast is amazing!!
Sandra
Response from Duque Staff on 22 Mar 2024
Dear Sandra,First of all we would like to thank you for letting us be part of your experience in Buenos Aires.It is so nice to hear that our guests enjoyed their stay with us. That really makes our day!We wanted to let you know that this will always be your home and that you are more than welcome to come back. If you have any suggestions for us to improve the service, don’t hesitate and let us know.Greetings from all of the staff and we hope all the best for you
The hotel is in a great area with lots of dining options. The staff goes above and beyond to ensure guests have the best experience, even going out of their way to accommodate us for breakfast when we had an early morning flight to Iguazu Falls. The hotel is bright and clean and everything you could ask for when visiting Buenos Airies. We’re looking forward to our return visit after the Falls.
Helen
Stayed 1 night in Mar 2024
Response from Candela on 18 Mar 2024
Dear Helen,Thank you very much for sharing your fantastic experience with us! We're elated to hear that you enjoyed your stay at our hotel and that our staff exceeded your expectations. It's our pleasure to go the extra mile to ensure our guests have a memorable experience, especially during early morning departures. We're thrilled to know that you found our location convenient and our facilities up to your standards. We can't wait to welcome you back after your adventures at Iguazu Falls! Safe travels and see you soon!
Friendly staff, continently located and great dining options around the hotel.
Miguel
Stayed 3 nights in Mar 2024
Response from Candela on 18 Mar 2024
Hello dear Miguel,We highly appreaciate your kind words, it means the world for us to receive such wonderful compliments. We hope to see you again soon.
Dear Anthony, Thank you for sharing your recent experience at The Duque.I am pleased to know you enjoyed your recent stay at our beautiful property. My colleagues are proud to know they made a lasting impression on you as this is what they pride themselves in. I hope you will return in the near future and remain at your service. Regards,Ricardo
Dear valued guest, Thank you for posting such nice comments on your recent stay at the Duque. I am glad you had a relaxing vacation in Buenos Aires. My team is grateful for your recognition and look forward to welcoming you back. I look forward to your next visit and remain at your service.
The staff was amazing! The property was super cute and walkable to a lot of restaurants and cafes. It is not in the bustle of the main part of the city, but Ubers were very inexpensive.
Joshua
Stayed 4 nights in Mar 2024
Response from Candela. on 7 Mar 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found our property charming. We strive to provide excellent service to all our guests, and we're delighted that our staff made your visit memorable. We hope to welcome you back soon for another wonderful stay!
Lovely boutique hotel in the Palermo district of Buenos Aires. Very walkable to restaurants, shopping and attractions. Staff was very friendly and accommodating, and the rooms were beautiful!
Linda
Stayed 1 night in Feb 2024
Response from Glendys on 23 Feb 2024
Dear Linda, We greatly appreciate the review! our guestss opinion is the most important thing for us. We hope to receive you again soon, it was a pleasure.Best regards, Glendys
The staff was very welcoming and spoke perfect English. Before we went to dinner I asked for extra pillows. When we arrived back I asked for them and the staff told me that they were already in our room. The area is very safe and we walked to dinner. Front door is locked at all times and front desk has someone there 24/7.
Melissa
Stayed 1 night in Feb 2024
Response from Duque Staff on 21 Feb 2024
Dear Melissa, Thank you for sharing your recent experience at The Duque.I am pleased to know you enjoyed your recent stay at our beautiful property. My colleagues are proud to know they made a lasting impression on you as this is what they pride themselves in. I hope you will return in the near future and remain at your service. Sincerely, Jhonathan
generally nice hotel. I had a room with French doors for entry, both with shaded glass and curtains, but not enough to block the light from hallway at night. breakfast was good, many typical selections and eggs to order.
Rod
Stayed 4 nights in Feb 2024
Response from Jhonathan on 15 Feb 2024
Dear valued guest, Thank you for sharing such encouraging feedback on your recent visit to Duque.I am truly pleased to know you enjoyed our breakfast as we are continuously working on new ways to enhance our breakfast experience. We will also take your feedback to improve the quality of the experience we provide.I look forward to having you back at the Duque soon and remain at your service. Sincerely,
We really enjoyed our stay. Smaller hotel with a nice garden area and small pool. Nice area to walk, we felt very safe.
John
Stayed 1 night in Feb 2024
Response from Duque Staff on 14 Feb 2024
Dear John,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.
Great boutique hotel. Very friendly and helpful staff. Great location, walk to key areas around Palermo for shopping, food, botanic gardens etc. Breakfast was very good. Spa treatments and facilities excellent.
Robert
Stayed 2 nights in Feb 2024
Response from Jhonathan on 11 Feb 2024
Dear Robert.First of all, we wanted to thank you for posting such a nice review about our home.It really makes us proud of our jobs when guests feel this comfortable at El Duque.We are truly happy that you felt like home and that you enjoyed all of what we have to offer.We wanted to let you know that this will always be your home and that we will be thrilled to have you back any time you want. Greetings from all of our staff and we hope all the best for you.
Dear Maura, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards,
Dear Linda, thank you very much for taking the time to leave us such a good note! We are really grateful.We hope to have you as a guest again soon.Best regards.
The personnel were extremely helpful. The breakfast was very good. The pool is small but comfortable. I would stay here again.
William
Stayed 1 night in Jan 2024
Response from Florencia. on 6 Feb 2024
Dear William, first of all we would like to thank you for letting us be part of your experience in Buenos Aires. It is so nice to hear that our guests enjoyed their stay with us. That really makes our day!Best regards.
8/10 Good
Sue, Merna
Travelled with partner
31 Jan 2024
Liked: Cleanliness, staff & service, amenities
no English speaking channels on the TV. The bathroom didn’t have a 110 outlet and my converter would not work either. Over all our stay was fine. The staff was excellent.
Sue
Stayed 2 nights in Jan 2024
Response from Duque Staff on 1 Feb 2024
Dear Guest,Thank you so much for taking your time to share your recent experience in our home, we really appreciate that.Sadly any of our cable companies in the country offers english speaking channels, just a few channels with english movies with spanish subs. That is why we have SmartTV's in the rooms so our guest can use Netflix, Prime, YouTube and more.The outlets in our country are 220, we always have converters for our guests you only have to ask for it in our front desk. We do our best for our guests to have a great stay.Thank you again for choosing us and for leaving your thoughts!
Hello Annie,Thank you so much for taking the time to give us your feedback about your stay. We are really happy to know that you will remember us with a good memory.Kind regards,
Hello Dear David,We are very happy to hear these kind of comments, we always give our biggest effort to make everyone feel amazing. And it makes us feel great to know that we have succeedd on the main goal.Thank you for your time. Kind regards,
10/10 Excellent
Lisa
24 Jan 2024
Que lindo ! En una locacion con seguridad y muchos restaurantes !
Lisa
Stayed 3 nights in Jan 2024
Response from Florencia. on 26 Jan 2024
Estimada Lisa, muchas gracias por tu excelente puntuación, nos alegramos de que tu estadía haya sido como la esperabas, para nosotros fue un gusto haberte recibido!Saludos cordiales,
Duque Hotel Boutique & Spa is a very comfortable hotel located in the heart of Palermo in Buenos Aires. The staff are super friendly and helpful. We thoroughly enjoyed our stay.
David
Stayed 3 nights in Jan 2024
Response from Florencia. on 26 Jan 2024
Dear David, first of all we would like to thank you for letting us be part of your experience in Buenos Aires.It is so nice to hear that our guests enjoyed their stay with us. It was a pleasure to have you as a guest!Best regards,
10/10 Excellent
Perry
21 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Perry
Stayed 3 nights in Jan 2024
Response from Florencia. on 26 Jan 2024
Dear Perry, thank you very much for taking the time to leave us such a good note!We hope to receive you again soon.Best regards,
Great little hotel- incredible staff from the front desk to the maids to Edith who makes your eggs in the morning- great area & can enjoy nice walks to some of the best restaurants in the country
Imtiaz
Stayed 4 nights in Jan 2024
Response from Florencia. on 26 Jan 2024
Dear Imtiaz, thank you for your feedback and for taking the time to share your impressions with all of us. Your review of the staff made our day!We look forward welcoming you back in the future. Our best wishes for you
Dear Simon, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards
10/10 Excellent
Melissa
11 Jan 2024
Liked: Property conditions & facilities
Warmth and Convenience
The staff at this hotel were truly exceptional. I had some trouble communicating with other hotels before our stay in Argentina, but not with the Duque. They were responsive every time. They arranged a taxi for us from the airport for a resonable cost, which was so helpful. And they were just so friendly throughout our stay. The hotel was clean and you could tell that great care was taken to make sure the common areas were welcoming and kept well. It was also exceptionally located. We had friends joining us a few days into our stay- and as soon as we got back the day they arrived the person working the front desk couldn't wait to tell us "Your friends are here!" with a smile and excitement that matched our own. I would recommend the Duque to anyone.
Melissa
Stayed 5 nights in Dec 2023
Response from Florencia. on 12 Jan 2024
Dear Melissa, Thank you for your feedback and for taking the time to share your impressions with all of us, our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us happy and proud of our work. We look forward welcoming you back in the future.
Dear Carlos, thank you for sharing your experience with us! We are glad that you had a wonderful stay at El Duque. We hope to have you in our home another time in the future.
Dear Bruce,We greatly appreciate the review! Thank you so much for the positive feedback and we look forward to serving you in the future.Sincerely,
10/10 Excellent
Merrin
1 Jan 2024
Merrin
Stayed 1 night in Dec 2023
Response from Florencia. on 26 Jan 2024
Dear Merrin, thank you very much for taking the time to leave us such a good note! We are really grateful.We hope to have you as a guest again soon.Best regards,
Duque hotel and spa is where travellers can discover Buenos Aries. Wonderfull service. Staff will make you feel at home
Kathleen
Stayed 5 nights in Dec 2023
Response from Florencia. on 20 Dec 2023
Dear Kathleen, thank you for your kind words!We hope to have you as a guest again soon.Our best wishes to you
10/10 Excellent
Frank
11 Dec 2023
Frank
Stayed 1 night in Dec 2023
Response from Francisco on 12 Dec 2023
Dear Frank, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards,
Dear Johanna, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards, Duque Staff
Dear Allison, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards.
8/10 Good
Luke
15 Nov 2023
Great!!
Luke
Stayed 2 nights in Nov 2023
Response from Francisco on 15 Nov 2023
Dear Luke,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.
Just an excellent boutique hotel!
Enjoyed it very much.
ARTURO
Stayed 5 nights in Nov 2023
Response from Candela. on 15 Nov 2023
¡Good Morning Dear Arturo! Thank you so much for trusting us during your stay at Duque!It makes us feel amazing to read these type of messages. Everyday we try to give our guests the best experience possible.Thank you so much for this message.
The hotel was very nice, except for the spa which is run down.
Hillary
Stayed 7 nights in Oct 2023
Response from Francisco on 25 Oct 2023
Dear Hillary, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future. Best Regards,Francisco
Great location convenient to everything. And great people who helped guide and make the trip enjoyable.
David
Stayed 8 nights in Sep 2023
Response from Florencia. on 9 Oct 2023
Dear David, thank you very much for taking your time to leave us such a kind review. We really appreciate it and hope to serve you again soon! Best regards.
Dear Patrick, first of all we would like to thank you for letting us be part of your experience in Buenos Aires. It is so nice to hear that our guests enjoyed their stay with us. That really makes our day! We wanted to let you know that this will always be your home and that you are more than welcome to come back.