Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, rollaway beds, free WiFi
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Reviews of Travelodge by Wyndham Buena Park

2 out of 5
Travelodge by Wyndham Buena Park
Buena Park, CA

Reviews

5.4
Rating 10 - Excellent. 57 out of 416 reviews" "
Rating 8 - Good. 75 out of 416 reviews" "
Rating 6 - Okay. 85 out of 416 reviews" "
Rating 4 - Poor. 76 out of 416 reviews" "
Rating 2 - Terrible. 123 out of 416 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Ailin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Bob on 2 May 2024
Thank you for providing your feedback.

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Bob on 2 May 2024
Thank you for providing your feedback.

2/10 Terrible

Elizama

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely dirty. Front desk was not at all helpful. Worst stay ever. DO NOT RECOMMEND AT ALL. SPEND A BIT MORE MONEY AND STAY SOMEWHERE ELSE.
Stayed 2 nights in Mar 2024

2/10 Terrible

treyci

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Bob on 1 Mar 2024
Sorry about your experience. I will be looking into your situation.

10/10 Excellent

Kathy

Liked: Staff & service, amenities
Manager henry was amazing.
Stayed 2 nights in Feb 2024
Response from Bob on 1 Mar 2024
Thank you for your feedback. I am glad to hear that Henry was able to help with your needs. He is an excellent member of our staff.

10/10 Excellent

Asim

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Bob on 1 Mar 2024
Thank you for taking the time to provide your review.

8/10 Good

The Crazy Life Of Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bob on 4 Mar 2024
Thank you for taking the time to provide your feedback.

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beds were comfortable and room was nicely remodeled, However restroom still had hair from previous travelers.
Stayed 1 night in Feb 2024
Response from Bob on 1 Mar 2024
Thank you for your feedback. I will discuss this with my housekeeping staff. Our goal is to provide a nice clean room, with no guest having any issue.

4/10 Poor

LEOPOLDO, Livingston

Travelled with family and small children
Disliked: Property conditions & facilities
Very convenient location. I did not like this place you really pay wat u get for. Restroom not clean. Room light were sensores to turn on all night when you would get up. So sensores must of been Brocken because if I would turn in bed lights would turn. I had to get up 5 times at night to shut the rooms light off. Towels weren’t clean tub was not clean. Toilet was plugged when we got ther they had to send some one to unplug it. Gentleman was very nice but appearance not professional at all. Won’t be staying ther no more.
Stayed 2 nights in Feb 2024
Response from Bob on 4 Mar 2024
Thank you for taking the time to provide your feedback. Sorry to hear about your issues. I will be looking into this and taking corrective action.

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Bob on 4 Mar 2024
Thank you for taking the time to provide your feedback.

2/10 Terrible

Jacqueline, Magna

Disliked: Cleanliness, staff & service, property conditions & facilities
I should have run, but I had booked a non-refundable stay and it was just going to be a few short hours before heading to the airport super early. First off, I was taken aback by the pungent odor as soon I walked into the office. I mean my nose was burning and my stomach was starting to hurl. It smelled like urine, and or feces or animal waste. The agent came out in white shorts, looked like boxers and a t-shirt. He must live there, not at all professional looking. I was bracing myself as I entered the room. First, the door and security lock was off. I was not able to close the door all the way, leaving a small air space, I pulled on the door and it didn't seem to open without a key, so I left it as that. Upon entering, it looked decently clean, it didn't smell, so that was good. The carpet and sofa a run down, bathroom was okay, except for the mirrors, were not cleaned properly. But the worse, was the bedding. Hole's on the sheets, no comforter, only a top sheet, so it was cold. Then I happened to check the bottom linen to see if there was more to the top sheet and I found the mattress cover, absolutely disgusting. The were yellow urine marks, and what looked like a feces stain. The sheets (fitted & top) looked clean, so I just stayed in one corner of the bed to sleep a few hours. I absolutely do not recommend staying here, and I certainly will not be returning ever again!
Stayed 1 night in Feb 2024

8/10 Good

India

Liked: Staff & service, property conditions & facilities
Enjoyed this property!! Stayed a week will definitely come back ! Look past outside
Stayed 7 nights in Jan 2024
Response from Bob on 4 Mar 2024
Thank you for taking the time to provide your feedback.

2/10 Terrible

david

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were never made. Pillows.on bed were dirty and my room was cleaned once in my 4 day stay after I complained about ants in my room. I'm still waiting to hear back from Expedia regarding a refund.
Stayed 4 nights in Jan 2024

10/10 Excellent

Trinity

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly remodeled
Stayed 1 night in Feb 2024
Response from Bob on 4 Mar 2024
Thank you for taking the time to provide your feedback.

4/10 Poor

margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was not well cleaned. No toiletries, no coffee, not enough towel and only one small trash can for the whole room. The only reason I give this place a two star rating is because the person (who I assume is manager/owner) who helped me check in was very nice and helpful.
Stayed 2 nights in Jan 2024
Response from Bob on 4 Mar 2024
Thank you for taking the time to provide your feedback. Sorry to hear about your issues. I will be looking into this and taking corrective action.

4/10 Poor

Jody

Business traveller
Disliked: Property conditions & facilities
I was disappointed to find that the property is largely under construction. While I do recognize that it may be being renovated, I feel this is pertinent information to share with the consumer. I did not end up staying here but rather got another hotel that felt safer.
Stayed 2 nights in Apr 2023

2/10 Terrible

Latrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tub was dirty and tv was cracked up I couldn’t watch it I told the manager he didn’t want to change my room and they’re still holding my deposit never again so
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with partner
The rate was okay. This time we had a good rate and a ground floor room. We were able to have our baggage organized for our trip out. The room was a good sized room. Two queen beds,non smoking. The shower needs a new curtain, but it was a functioning shower place. Feeling thankful after being price gouged at the Colony Inn Buena Park. That was a very dirty room!!!! Unexceptional, coach roaches!
Stayed 2 nights in May 2021

2/10 Terrible

Francisco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was horrible and area was bad
Stayed 1 night in May 2021

4/10 Poor

Dennis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid if possible
lots of homeless and vagrant looking people hanging around. We found a pack of cigarettes a previous guest left in a drawer. (in a non smoking room). Literally hear people outside until one AM talking in normal voice or louder outside our door. We most definitely wont ever stay there again
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we check into our room , there was ZERO toilet paper, room smelled like urin, 2 shower towels will yellow stains on them, and ZERO soap. I stay at hotels all the time. When I told manger of hotel about it , he spoke very little English or maybe he was acting , but nothing got done. There were drunks all over the place, broken glass and trash almost in every parking spot. Can’t make this stuff up. One room looked like it was on fire downstairs, and was boarded up. No lights outside so you are in pitch black and makes you feel very unsafe. Would not stay here for free.
Stayed 1 night in May 2021

6/10 Okay

Nereida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good.
Stayed 1 night in May 2021

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelodge is whack
They took my deposit and still have not given it back and they have caller ID and will not answer the phone. My room had a TV with nothing to watch. My bathroom had a toilet that didn't flush correctly and the shower was dirty. Never stay here, this place sucks.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
I like that there wasn't much distraction, farely a quitr place,other than a altercation between two guest leading to destruction of hotel property. I could say it was almost perfect.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service customer service was horrible very unprofessional I will never again book for that Travelodge
Stayed 2 nights in Apr 2021

2/10 Terrible

Yari

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst nightmare ever!!!
It was not good at all. the first impression was with the people at the front desk if you can call that a front desk ;they didn't speak english so I have to use signs to make myself understood . The front desk was full of dust and disgusting. The second bad impression was seen a lot trash everywhere in the parking lot and homeless like people drinking in the hallway, me and my wife didn't feel safe at all. We didn't even want to spend the night there. I just showered for an event I needed to go to and check out a couple hours later. We wanted to get the hell out of there. And to top it all ,they charged my card $60 dollars for the key deposit and is supposed to take 3 to 4 weeks to be credited back to my card .I just hope I get my refund!!
Stayed 1 night in Apr 2021

4/10 Poor

Kevin

Liked: Room comfort
A deposit that somehow takes 7-10 days
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rooms dirty bed bugs hairs everywhere I mean wow it was horrible. Management don’t speak proper English, so they don’t give a damn about ur complaints. People outside walking around very sketchy and they were guest of the hotel, doing drugstore and I seen one of them selling smh .....
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not clean just repet same linen, bathroom not clean, tv not work, Refrigator is very dirty, no microwave, no ironbord, no chair on computer desk, n one chair at coffee table. I even no take shower think how dirty is n unclean linens never come again. NOT RECOMMEND EVEN FREE TO ANYONE.
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is very trashy and almost scary wouldn’t recommend kids or women stay there a lot of drug use and who knows going on outside, was woken up by a crazy man screaming words that I can’t write at everybody at 5 in the morning, the lady behind the desk is very aggressive and rude but seeing what she has to deal with you can kinda understand, won’t be going back for sure
Stayed 2 nights in Mar 2021

6/10 Okay

Cristina

Stayed 2 nights in Mar 2021

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

4/10 Poor

Frank

Disliked: Staff & service, property conditions & facilities, room comfort
Not good
The shower curtain and bar was falling off. Fridge was not working had to ask for another no microwave in room. Only 2 small pillows for king bed also comforter was ripped. Needs remodel badly staff not friendly
Stayed 1 night in Feb 2021

2/10 Terrible

Debbie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again!
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

4/10 Poor

Francisca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
The first room i got was very dirty i guess they frogot to clean it there were dirty towels in top of the table. There's were crumbs all over the floor there were no toilet paper
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jan 2021

6/10 Okay

Sam

Stayed 1 night in Jan 2021

4/10 Poor

LaQuinta

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020

2/10 Terrible

Basharat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
as maintan
Water got turned off. In-room phone was not working. Could not get hold of the office people @11:30 since they close @11:00 pm. When water was on in the shower it kept going back and forth between hot and cold automatically. It almost bur
Stayed 2 nights in Dec 2020

2/10 Terrible

Ray

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled. Like cat piss and the clients are suspect
Stayed 1 night in Oct 2020

6/10 Okay

James

Stayed 2 nights in Oct 2020

6/10 Okay

Jeffrey

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Was ok
It was ok. Beds comfortable but not good towels.
Stayed 1 night in Oct 2020

6/10 Okay

Jefferson

Liked: Cleanliness, property conditions & facilities
I did not appreciate that having to give a deposit but was unable to collect when I had to check out at 5am. Had a sign on the door that said business hours were 7-11. I had to drive back to the hotel after work to collect my cash deposit
Stayed 1 night in Oct 2020

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2020

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark place to stay not a safe area, smells
Stayed 2 nights in Oct 2020

6/10 Okay

Shawn, Buena Park

Travelled with partner
The room wasnt very clean, the window by our bathrm waa wide opwn and thw screen was completely ripped from it. I literally looked like someone needed a fast exit! Then the pipes were banging above us all night...its not very quiet here either!
Stayed 1 night in Oct 2020