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Reviews of Crowne Plaza Bruges, an IHG Hotel

4 out of 5
Crowne Plaza Bruges, an IHG Hotel
Burg 10, Bruges

Reviews

9.4

Exceptional

Rating 10 - Excellent. 697 out of 1008 reviews" "
Rating 8 - Good. 266 out of 1008 reviews" "
Rating 6 - Okay. 31 out of 1008 reviews" "
Rating 4 - Poor. 8 out of 1008 reviews" "
Rating 2 - Terrible. 6 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very central location. Staff were very helpful. The room was comfortable and clean.
Stayed 3 nights in May 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and great location. One downside was the bed, it was uncomfortable. Great staff, very helpful and friendly!
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with on-site parking
Stayed 1 night in May 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and very central to all the restaurants and shops
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place overlooks one of the main squares and is so close to everything in Brugge that you just can't find a better location. Also, the restaurant was so good that we actually ate there 2 of our nights in Brugge and that's saying something since there are so many places within a 5 minute walk. The room was spacious and the bed was firm. I highly recommend this place
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location on the edge of the Burg. Terrace for drinks and dining has a great view of the Burg. The room we had was in the eaves, was large with lots of old beams.
Stayed 3 nights in May 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were both very clean and modern. Walk out the front door of the hotel into the most beautiful square and only a couple minutes walk to Grote Square and the canal. Many restaurants close by.
Stayed 1 night in May 2024

10/10 Excellent

Annie May

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in a beautiful city.
Stayed 1 night in Apr 2024

8/10 Good

Pieter

Stayed 2 nights in Apr 2024

10/10 Excellent

Atholl, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

kwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location !!! Very kind and helpful staff !!! Good breakfast !!! Highly recommend !!
Stayed 1 night in Apr 2024

10/10 Excellent

Dr. Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really well located. We felt well looked after. Room was immaculate.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Stayed 1 night in Jan 2024

10/10 Excellent

saumya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfectly located, upscale property with a great breakfast. The room was well equipped and stay was confortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Soledad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Nice Staff, Super clean, Good Breakfast, definitely one of the best Hotels to stay un Brugge
Stayed 2 nights in Feb 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property ideally situated however parking was expensive! €30 city tax vat per night
Stayed 3 nights in Feb 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Nice hotel, in a good central location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been excellent. We were able to get in early so we could drop our bags off and walk around Bruges. The hotel is a bit of a walk from the train station, but it is in the center of the city with everything very walkable. Really love the room which was quiet and relaxing at the end of the day. Front staff was very helpful and recommended a great restaurant that made the entire trip. Overall a great hotel and customer service.
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Stayed 1 night in Feb 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

Thorsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, perfect location
Great Hotel in the best location possible. Nice Restaurants right around the corner and awesome breakfast right in the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Jan 2024

10/10 Excellent

Ramachandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location for Christmas
A lovely, beautifully situated hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, covenient parking and nice location.
Stayed 1 night in Dec 2023

10/10 Excellent

Eda, ANKARA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marcela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

mark

Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from our weekend in Bruges and the hotel was perfect. Walkable to the Christmas markets the sites. Very centrally located and easy to get everywhere. Our room was perfect and could not have asked for anything else.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Great location for central Bruges and Christmas market.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely room, comfortable bed, spacious bathroom, good breakfast, fantastic location, friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly. The hotel is nice and clean, the bed is a bit on the soft side but be better if it’s more firm.
Stayed 1 night in Oct 2023

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outside the hotel. Unfortunately the ac wasn’t working and with the window open was very noisy the 1st night. I reported the following day they said will send a technician to check it out. Nothing was done because when we got to the room the window was open. Other than that everything was great, everybody was very courteous and kind. The wheater was awful
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Style and comfort. Front desk staff very helpful and friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, bien centralizado y con buena atención.
Stayed 1 night in Oct 2023

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was noisy we could hear lift going up and down late at night and early in the morning and also people using the gym on the floor above.
Stayed 5 nights in Oct 2023

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great place, centrally located, and well and nice maintained
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Loyd, Castle Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time driving to Bruges and it was wonderful to find a hotel in the city center with its own garage. The staff was very helpful, the rooms were nice, and it is a great location at a great price.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 2 nights in Sep 2023

2/10 Terrible

Masoud

Disliked: Cleanliness, property conditions & facilities
Dirty room. Informed the staff but they were not bothered!
Stayed 2 nights in Sep 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, very friendly and helpful staff, and AMAZING breakfast! Also had lunch at the hotel restaurant and the food is amazing. Rented an electric bike from the hotel & staff gave me great instructions on where to go. The location is fantastic! About 12 Euros from hotel to the train station.
Stayed 6 nights in Jul 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023