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"A couple of days before my arrival i contacted the hotel to ask about shuttle - no response. I called, I texted, i used the expedia app etc - no response. I had the local hotel call them and expedia .. no response. I did not want to take local taxi to the hotel late at night so i had to book another hotel last minute - very expensive - all because they could not respond to any contacts. "

"All though I dint use the kitchen, I find the environment very calm, clean and private.. The staff was friendly and there was a lot of shade trees round the yard."

"Excellent breakfast buffet, clean room and pool, helpful and friendly staff"

"Clean room, it was a one bedroom apartment. The property was actually old, and TV was not working, the was two AC but only one control. "

"Pool was nice, as was the buffet breakfast. Our room had a main light that wouldn't turn off with the switch and we waited an hour for someone from maintenance to show up after the kids were supposed to be sleeping. I ended up having to detach the light myself. Also, we had a few suspicious insect bites in groups of threes that reminded me of bed bugs."

"clean room"

"Food delicious, arrives hot when ordering for room service. Rooms are daily cleaned although not for the last 2 days. Clean otherwise. Staff are helpful and always welcoming by greeting guests with a smile. Air conditioning is never a problem. Wifi can be slow. TV wifi connection is poor, need tech to sort it out."

"Need to re-educate the front desk on customer service manners"

"Room amenities needed to be looked at. Missing towels, bathroom & Kitchen amenities. The Staff were great in taking our booking very last minute. Arlington at the Front Desk did very well in looking after us."