2 outdoor pools, open 8:00 AM to 11:00 PM, pool umbrellas, pool loungers
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Reviews of Omni Interlocken

4 out of 5
Omni Interlocken
500 Interlocken Blvd, Broomfield, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that I made my reservation through Expedia over a month before arriving and when i arrived, they said my reservation didnt come through. I had to pay more than what i booked in the expedia website to be able to get a room that night. They gave me a 1 king size bed room when i booked a 1 queen room for a reason. Not happy with Expedia
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location many times and this was above and beyond the best. The staff was incredible and made us feel like we were the most important guests there! excited for the updates on the rooms and property!
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Bonni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall property was very nice. The restaurant/bar had good food and the staff was very attentive and friendly. My only negative comment are the rooms are outdated and dark. There are no charging stations by the bed.
Stayed 3 nights in May 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

8/10 Good

Jodie

Travelled with group
This is a favorite of ours for coming down shopping and girls trip relaxation!! I will say we were disappointed in restaurant choices , we were hopping for a relaxing sit down dinner in restaurant and only option was a very noise bar atmosphere 😫 the salmon dish we ordered was wonderful only issue it was hard to enjoy glass of wine and dinner while people shouting. Md playing pool next to us so I wish you would re open the other restaurant for a nice dinner ioprion
Stayed 1 night in May 2024

10/10 Excellent

William, San Angelo

Travelled with partner
Great staff! My compliments to the front desk. They go out of the way to help guests. Thanks to John at the desk and Devin in the restaurant. You made our stay special.
Stayed 3 nights in May 2024

8/10 Good

Roger W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Bette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. Attentive staff and a very clean facility.
Stayed 1 night in May 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in May 2024

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Blane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It bears some repair and updates
Stayed 1 night in Apr 2024

6/10 Okay

Chadley

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property looked run down they had plywood on one of the front doors and the staff was not friendly or wanting to be helpful at all, went to check out today and went to front desk and the two gentleman that was behind the counter just stayed in there conversation with each other until I just told the I was checking out and room number and they just looked at me like that wasn’t there job or something i wanted a breakdown of my recipe but at that point I was like I’ll just get it online.
Stayed 3 nights in May 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The nature around the hotel is fabulous. The pools and hot tub my daughter and I enjoyed and the workout center was clean and had all the things!
Stayed 1 night in May 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great two day stay at your hotel. Your staff from the front desk, to the Tap Room (Hey, Sunny!) to the breakfast restaurant were all wonderful. We also loved our time by the heated pools and hot tub (which we weren’t expecting to have on this trip!). Thanks for a memorable getaway!
Stayed 2 nights in Apr 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

6/10 Okay

Courtney, Lesueur

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel itself needs some upgrades for the prices they charging. The front door was boarded up cause the front door glass was broken. A little noisy by the freeway.
Stayed 3 nights in Apr 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for taking the time to review our hotel. We strive to deliver an overall “10” experience and I am terribly sorry we fell so short. I am disappointed to hear about the challenges you encountered during your stay. This is unacceptable and certainly not the Omni Standard. Please know your feedback has been communicated to the appropriate departments to ensure corrective action is taken. We do not want this to be your lasting impression of us and hope we get the opportunity to host you again in the future for the chance to make it up to you.

8/10 Good

Stephani Lu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for a wedding in town and were pleased with our stay. The bed was comfortable and the hotel was quiet. The staff was amazing!
Stayed 2 nights in Apr 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

sean

Stayed 3 nights in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Always friendly and helpful. Hotel was clean and comfortable. Close to shopping and food. Would definitely recommend
Stayed 2 nights in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Richard, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Angela

Stayed 1 night in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & resort. Great restaurants & amenities. Very friendly staff!!!
Stayed 5 nights in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Hope to go during season to enjoy all amenities
Stayed 2 nights in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

6/10 Okay

Eileen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very average. Few amenities or dining options. No pool service or snack bar. Room was very basic & rather disappointing. Comfortable beds, though, and all the staff was very nice.
Stayed 2 nights in Mar 2024
Response from James - Front Office Manager on 6 May 2024
Thank you for taking the time to review our hotel. We strive to deliver an overall “10” experience and I am terribly sorry we fell so short. I am disappointed to hear about the challenges you encountered during your stay. This is unacceptable and certainly not the Omni Standard. Please know your feedback has been communicated to the appropriate departments to ensure corrective action is taken. We do not want this to be your lasting impression of us and hope we get the opportunity to host you again in the future for the chance to make it up to you.

10/10 Excellent

Constance

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were warm and prompt. Accommodated several requests and made our experience a delight. We will be back.
Stayed 2 nights in Feb 2024

8/10 Good

Russ

Travelled with partner
Liked: Cleanliness, amenities
We had two fire drills while at the hotel. One was at 2am due to a faulty wire and the second was at 9:00am two days later. Not sure why the second one happened but going down 11 flights of stairs was crazy. They need to update this hotel. It is really the nicest in the area overall. Offers many amenities and the staff is great! Need to get better coffee. Both times I ordered coffee it was sub-par. Had to run to Starbucks and Dunkin'.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed
Disappointed. No one said the hot tub was out of order. The beds are old!! Need new mattresses and pillows, we barely slept.
Stayed 1 night in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The team was amazing can’t wait to come back
Stayed 3 nights in Feb 2024

10/10 Excellent

jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Paramjit

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Positive: one manager let our family watch a movie downstairs on a big screen, with snacks even. That was great!!! Negative: we found A. a small 1 inch piece of cheese along one edge in our room (not behind furniture. Out in the open. B. in your workout room, one Kind Bar was chewn thru by a mouse. I mean the wrapper was mouse style chewn. And when I looked behind that cabinet on the floor, as expected there is a pile of mouse poop. (we did eat the unchewed kind bars haha). C. in the outside bathroom (accessible only from pool area), mens room, there are a bunch of millipedes! I mean they are cute. but you probably dont want them in there. Mostly dead. a few alive. My kid was in the back (handicap) toilet changing to swim shorts and was asking me what are all these things on the floor...
Stayed 1 night in Feb 2024

10/10 Excellent

Lacy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Such an amazing property, beautiful location clean rooms and very helpful staff. We had a work party here and made a staycation out of it. Bed was so comfortable, clean room great room service options. Wish we would have packed our swim stuff for the heated outdoor pool.
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service
We came down specifically to let the kids play in the pool and hot tub as we have done in the past. The hot tub was broken and the heated pool was too cold for the kids to play in. There was no indication on the website when I booked the reservation otherwise we would have stayed somewhere else.
Stayed 1 night in Jan 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Yenitza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2023

10/10 Excellent

Joni

Stayed 3 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Laurie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were so wonderful and helped us have a great stay.
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 7 Jan 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Kristie

Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 7 Jan 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly and helpful! Rooms are nice and pool areas are too! Lots of restaurants and shopping nearby. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from James - Front Office Manager on 7 Jan 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from James - Front Office Manager on 7 Jan 2024
Thank you for staying with us at the Omni Interlocken Resort and Spa. We appreciate your feedback and hope to welcome you back soon!