Search Pet-Friendly Hotels in Brewster

"I think this hotel's focus is more on events planned in their event spaces than on the actual guests that are staying in the rooms on the property. We called the restaurant onsite to ask questions/request room service but they hung up the phone on us twice. Requested the free shuttle service to the train station 5 minutes away and the staff responded as if they had no idea what I was talking about. Free shuttle available is listed as part of their amenities both on their website and on their listing on Expedia. They did eventually, begrudgingly offer to arrange a shuttle for us but since we were not guaranteed a return shuttle on the way back to the hotel we decided not to take them up on their offer. The room was clean. The breakfast buffet was minimal. The location was good, safe and suited our needs."

"Bed is broken and was told they couldn’t move my room. Door didn’t have second security lock as that was also broken. "

"Everything else was fine except 1. The phone in the room was dead. I could not call the front desk. 2. The blower on the heater was as loud as a small airplane. I had to turn it off and couldnot call the desk internaly to report this. I tried the external phone number of the hotel, and only got a reservation line. So the only way to report that loud blower was to go to the lobby whicch I did not d as it was late. I turned it off"

"We love Heidi’s Inn, It’s such a beautiful area, very cozy Inn. Pet friendly, excellent parking right in front of your unit. Beautiful up dated rooms. There’s an awesome restaurant right up the hill, walking distance, enclosed in the winter open air in summer. Loved it. "

"Staff was great! I have a special needs son and they were very helpful on getting me the things necessary to make this stay pleasant as possible. 👍👍 You Guys Rock!"

"Staff is super friendly and the food in the restaurant was great. The room was clean but way too small. There was an old smell in the room. The faucet in the bathroom was broken. "

"We had a reservation made it three weeks ago get to the hotel they have the reservation but no rooms how is that …. We had to go wishers last minute "