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Reviews of Townhouse Inn & Suites

2.5 out of 5
Townhouse Inn & Suites
135 Main Street, Brawley, CA

Reviews

7.4

Good

Rating 10 - Excellent. 77 out of 224 reviews" "
Rating 8 - Good. 60 out of 224 reviews" "
Rating 6 - Okay. 36 out of 224 reviews" "
Rating 4 - Poor. 24 out of 224 reviews" "
Rating 2 - Terrible. 27 out of 224 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Not very good service
Stayed 1 night in May 2024
Response from mike on 27 May 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room with excellent bed and bedding. Staff were excellent. This area is unfortunately suffering from the stench of the nearby Salton Sea which is an ecological disaster of monumental proportions. If the wind is blowing in the wrong direction the smell is terrible. California should be ashamed.For a state that claims to be so concerned about the environment, this area is a toxic wasteland.
Stayed 1 night in May 2024
Response from mike on 20 May 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

6/10 Okay

Randy Scott

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and hasn't been updated. Walls and ceiling have bad patch jobs and sloppy painting. For example, in the bathroom the 'painter' didn't avoid hitting the towel rack mount, like didn't even try to cut in around it. The bed was ok and the linens and towels were clean. It's not as though I felt things were dirty, just old and ugly.
Stayed 1 night in May 2024
Response from mike on 20 May 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

4/10 Poor

Margie, San Diego

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It smelled of old pine sol. And the bed wasn’t comfortable. I don’t plan on going back.
Stayed 1 night in Mar 2024
Response from Mike on 27 Apr 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the rooms, the sheets where dirty and they have bedbugs. The pictures lie. Not safe to stay
Stayed 1 night in Apr 2024
Response from mike on 18 Apr 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Jeppy

Travelled with family and small children
Liked: Cleanliness, staff & service
The beds are soft and so comfy and pillows and blankets are wonderful, sheets are scratchy. Bathroom was dirty. Area looked run down but we never felt unsafe.
Stayed 2 nights in Mar 2024
Response from mike on 10 Mar 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Sarica

Travelled with partner
Disliked: Amenities, property conditions & facilities
Need updating
Stayed 1 night in Mar 2024
Response from MIKE on 7 Mar 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it
Stayed 2 nights in Feb 2024
Response from mike on 19 Feb 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Lizet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from mike on 17 Feb 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Easy Check-in. Friendly helpful staff. Accommodated our request for ground floor near office. Will be staying here again in a week.
Stayed 1 night in Jan 2024
Response from mike on 17 Feb 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

4/10 Poor

Gayle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from mike on 9 Feb 2024
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

4/10 Poor

howard

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
If you need a room…
I stayed at this motel over 30 years ago, it has not aged well. Owners are trying hard, bed above average with good pillows. It is an old motel. Room was a bit noisy, but so is the area. Room needed paint and caulking in bathroom was a bit much. A few freeloading roaches but they were friendly. Staff was also very friendly! Hotels in area were mostly sold out with some over $200. This was a value motel. This is a small broke town with only a few options. Plan accordingly.
Caulking everywhere
Caulking here
Caulking here too
And missing paint
Stayed 2 nights in Jan 2024
Response from mike on 30 Jan 2024
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

4/10 Poor

Assad

Stayed 1 night in Jan 2024
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

Woody

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable bed
Stayed 2 nights in Jan 2024
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

6/10 Okay

Frederic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was pretty good, except we found some moisture under the sink
Stayed 1 night in Jan 2024
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

Carlos

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Hweiyuan, Arcadia

Stayed 2 nights in Dec 2023
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Dec 2023
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

ritesh

Business traveller
Liked: Cleanliness, staff & service, amenities
Thanks
Stayed 4 nights in Dec 2023
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

Jorge Luis

Stayed 3 nights in Dec 2023
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

Lana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water was barely luke warm which I can’t tolerate so I didn’t shower. I would not stay there again based on that. Lots of people out in the parking lot and on phones every time I went outside. I would not have felt comfortable if I stayed there alone. The rooms were very nice and clean so served the purpose. No complaints with the rooms at all!
Stayed 1 night in Dec 2023
Response from mike on 11 Dec 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from mike on 11 Dec 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Susana

Stayed 3 nights in Nov 2023
Response from mike on 25 Jan 2024
e appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

4/10 Poor

Norma

Stayed 2 nights in Nov 2023
Response from mike on 11 Dec 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

4/10 Poor

Jessica Taaning

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room stunk of smoke
Stayed 1 night in Nov 2023
Response from mike on 18 Nov 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from mike on 7 Nov 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

6/10 Okay

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dont go here
Very old hotel beds suoer small restroom super tiny the shampoos is tiny littke packets caulking and things falling apart everywhere parking is small they have video monitirs and rules all over but dont take time to uograde thus place suites is a really wrong way to describe it made motel 6 look good
Stayed 1 night in Oct 2023
Response from mike on 30 Oct 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

Hweiyuan, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from mike on 24 Oct 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

8/10 Good

Barbara

Stayed 1 night in Oct 2023
Response from mike on 19 Oct 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

2/10 Terrible

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from mike on 12 Oct 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities
Shower fixture valve handles were a bit awkward to operate.
Stayed 1 night in Sep 2023
Response from mike on 20 Sept 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Starr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and the staff friendly.
Stayed 1 night in Sep 2023
Response from mike on 12 Sept 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

6/10 Okay

Marco

Stayed 1 night in Jun 2023
Response from mike on 4 Jul 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

2/10 Terrible

debera

Disliked: Staff & service, room comfort
Manager High Stressed and not friendly at all
It was not so good for me. This was a difficult trip for me. I had a small service animal and he got very upset. Charged me 135. because I didn't pay for an extended stay before 10am after I had already told him that I would the night before. I was called to the hospital where my husband was and didn't get back until 11. the manager went non-linear and charged me $135 dollars fine and told me I had to leave. Zero compassion. Also the microwave didn't work.
Stayed 2 nights in Jun 2023
Response from mike on 4 Jul 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Karl

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a nice place to spend the night
Stayed 1 night in Jun 2023
Response from mike on 19 Jun 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Jammie

There was dirt in my bed under the blankets and a foul smell coming out of the drain the water pressure in the shower was horrible and tje pool was super dirty and my feet turned black from waling on the floor.the freezer wasnt workin.
Stayed 1 night in Jun 2023
Response from mike on 17 Jun 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from mike on 9 Jun 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from mike on 28 May 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from mike on 15 May 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

10/10 Excellent

Matt, San Clemente

Stayed 1 night in Apr 2023
Response from mike on 15 May 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from mike on 22 Apr 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Apr 2023
Response from mike on 11 Apr 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

4/10 Poor

Chiahui

Stayed 1 night in Mar 2023
Response from mike on 17 Apr 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is open to outside sources. Parking is not secured. Rooms are outdated and dirty. When i checked in, i was asked to fill out an old carbine paper form. I asked why they cant get my information of the expedia website since that is where i reserved the room. She said thats how they do it. I think im being charged twice and have service fees. I will NEVER stay at this facility again
Stayed 1 night in Mar 2023
Response from mike on 11 May 2024
we appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any of the inconvenience we hope to accommodate you on your next stay better. Best, Management

6/10 Okay

Jose

Stayed 1 night in Mar 2023
Response from mike on 17 Apr 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old, but clean.
Stayed 1 night in Mar 2023
Response from mike on 25 Mar 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 3 nights in Mar 2023
Response from mike on 25 Mar 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff was helpful
Stayed 2 nights in Mar 2023
Response from mike on 14 Mar 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Managemen

6/10 Okay

Kip

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from mike on 7 Nov 2023
We appreciate your review of your stay. We are really sorry to hear of the inconvenience you had during your stay. We take pride and hard work ensuring that Thank you again for your feedback and very sorry for any inconvenience we hope to accommodate you on your next stay better. Best, Management