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"Lots of space to park. Room spotless and warm. Good en-suite. Studio with catering facilities. Fish and chips well cooked and tasty. We stayed out of season it may be very different during high season. "

"Very pleasant and helpful staff"

"I really like this hotel, and would suggest it to anyone visiting from overseas as a good example of how things used to be done. The building is older and has all the quirkiness that comes with that. The room I had was reasonably spacious and well appointed, very clean, nothing to really pick fault with. The common areas downstairs are traditionally decorated, well maintained, and display the history of the location well. They are warm and inviting. The real thing about this hotel is that the service element is still there, from reception, to the bar and into the restaurant. Staff are plentiful and attentive, and it all adds up to a very civilised experience. I ate in the restaurant and the food was good, with a decent wine list. The room price is reasonable and the restaurant price is possibly at the high end, but the quality is there and the service and overall vibe made it worthwhile for me. It's all a little posh, but in no way stuck up."

"Room not as good as others, hotel suffers from various leaks. "

"Has a lovely stay with my girls and staff very helpful with accessibility etc."

"Arrived very early but was able to check in. Staff very friendly and knowledgeable. Room was lovely and clean. Would recommend and will stay again. "

"Food in restaurant very good with varied menu. Staff very attentive and polite. Very close to shopping. "

"A great welcome after a long delayed trip. Our room was excellent, clean tidy with comfortable beds & quality bedding. Super large walk in shower room. Breakfast was superb. Staff very helpful & friendly. The location is perfect for a 10 minute walk into Barnstaple town centre along the promenade by the river. An excellent stay, shame it was only for one night. Highly recommend."