Exterior
Check availability

Reviews of Best Western City-Hotel Braunschweig

4 out of 5
Best Western City-Hotel Braunschweig
Friedrich-wilhelm-strasse 26-29, Braunschweig, NI

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 116 reviews" "
Rating 8 - Good. 58 out of 116 reviews" "
Rating 6 - Okay. 13 out of 116 reviews" "
Rating 4 - Poor. 3 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Miriam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Magdalana at front desk was exceptional welcoming and awesome all around
Stayed 4 nights in Apr 2024

10/10 Excellent

Kristen

Stayed 1 night in Sep 2023

10/10 Excellent

Spencer

Stayed 3 nights in Jun 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable hotel with very helpful and friendly staff. Good location about 20 minute walk from the main station, close to the old town with it's wonderful squares and bars and close to the new shopping centres.
Stayed 2 nights in Jul 2022

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consider this one
We were given a nice two room plus bath apartment. Quite clean but clean glasses were not provided each day. Breakfast is outstanding. Public transit 50 meters away. Walk to Innenstadt and Schloss Gallery. Family owned and operated. Neighborhood maybe a bit “shady” but felt safe.
Stayed 4 nights in Mar 2020

8/10 Good

B.ell., Illinois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good. The rooms were small but had everything.I didn’t care for the surrounding area.
Stayed 1 night in Sep 2019

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Average hotel
I would say this is a rather average hotel. Closer to three stars than four in my opinion. The hotel is situated in the old Town, so everything is close with some great Turkish restaurants right outside.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived in the middle of the night and desk attendant Sarah was amazing! Our rooms were clean and comfortable! Would definitely stay here again
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Perfectly situated to visit the wonderful town of Braunschweig. Perfect wi-fi. Be aware that it's difficult to park in the area so be prepared to pay €14 per night to park in the hotel garage. I’ll definitely go back.
Stayed 4 nights in Nov 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay in the city centre
I stayed in this hotel for four nights on a business trip at the beginning of December. The hotel has everything you need, is clean and pleasant. The breakfast is excellent. There is a large safe and a coffee/tea maker but no iron or ironing board. Room service was good. However, twice in the three days room service removed the used towels and forgot to put new ones in the bathroom. I had to ask at the reception, and they were quick to help. WiFi works OK in the room but is a little unreliable in the evening (you may need to disconnect and connect again to restore the internet connection). Not a big problem but could be improved. Overall, I would highly recommend this hotel.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western City Hotel, Braunschweig July 2017
Great location, very close to the main shopping and restaurant areas. Bus and tram stop a short walk away, from where you can get to the main railway station. Room has a safe (no extra charge) and breakfast is included, unlike many of the neighbouring hotels.
Stayed 3 nights in Jul 2017

10/10 Excellent

Abdelhamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel in Braunschweig
Centrally located in the heart of the City, friendly staff, nice clean rooms with very confortable beds.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Braunschweg after 20 years
Excellent staff,clean,good location,great breakfast choices and very good coffe❤️

8/10 Good

Direction and Magnitude

Liked: Cleanliness, staff & service, room comfort
Great Location for Braunschweig Marathon
Stayed here the night before the Braunschweig Marathon. Two minute walk from race start/finish at Kohlmarkt (city center). Room was great, breakfast was good, staff was great. Gym looked good, didn't get to use it though. Would definitely stay at the BW City Hotel Braunschweig again.

4/10 Poor

Tanja

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Das Hotel wird auf der Expediaseite und auch auf ihrer eigenen Internetseite wesentlich besser dargestellt wie es ist. Es ist alt und in die Jahre gekommen. Der Teppich auf den Fluren und in den Zimmern ist ekelig. Das Personal ist dafür sehr nett und sehr bemüht. Die Lage des Hotels ist zwar sehr Central, liegt aber auch direkt neben dem Rotlichtviertel, sodass es abends nicht toll ist, als Frau zu Fuß zum Hotel zu laufen. Ich finde das Hotel entspricht keiner 4 Sterne.
Stayed 1 night in May 2024

10/10 Excellent

Ralf

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr nett und hilfsbereit. Hotel OKAY ! Sehr zentral in der Stadt bei entsprechenden Geräuschen
Stayed 2 nights in Apr 2024

8/10 Good

Wolfgang

Business traveller
Liked: Staff & service
Pimp Your hotel
Treppenhaus könnte mal eine Auffrischung vertragen. Flecken auf dem Boden im Zimmer.
Stayed 2 nights in Jan 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness
Sehr gutes Frühstück, leider etwas laut bei offenem Fenster...das Hotel liegt in der Innenstadt undxam Wochenende idt bis 3h nachts high live
Stayed 2 nights in Sep 2023

8/10 Good

Dirk

Liked: Cleanliness, property conditions & facilities, room comfort
sehr gutes Hotel
Ich war mit dem Hotel sehr zufrieden. Da ich nur 2 Übernachtungen hatte wurde das Zimmer zwar nicht gereinigt jedoch war das auch nicht nötig.
Stayed 2 nights in Aug 2023

10/10 Excellent

Henning

Stayed 1 night in Jun 2023

10/10 Excellent

Omran

Stayed 1 night in Aug 2022

10/10 Excellent

Charlotte

Stayed 1 night in Sep 2022

6/10 Okay

Morten Boldt

Stayed 1 night in Aug 2022

8/10 Good

Anne

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Bettina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Mitarbeitenden an der Rezeption (mit anderen habe ich nichts zu tun gehabt, weil ich nur übernachtet, nicht gefrühstückt habe), sind ausgesprochen zuvorkommend, freundlich. Vielen Dank!
Stayed 1 night in Jul 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Sehr sauberes und schönes Hotel. Lage ist Zentral in der Stadt
Stayed 1 night in Jun 2022

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business Trip
Sehr gutes Frühstück! Super nettes und professionelles Personal
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Smelled smoke in the hallway.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und Hilfsbereites Personal. Gute und zentrale Lage. Frühstücksbuffet reichhaltig.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short visit..
Nice personnel. Helpful. The breakfast was nice, felt that there was enough to choose from. I stayed at a room on the third floor. The room was clean. Felt a bit old. The room had a horrible smell of smoke. There were no other rooms to switch to, when I asked, apparently I got a smoking room, where you actually are allowed to smoke inside. So everything had a smell of cigarettes. Especially the bed..
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gute Citylage, aber direkte Umgebung (Spielotheken, Wettbüros, Imbissbuden etc.) nicht so schön.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Mein Zimmer wurde vor meiner Ankunft nicht gereinigt. Die Wollmäuse auf dem Boden und dem Schreibtisch haben einen fast schon angesprungen und die Bettwäsche war dreckig. Schade das ich hier keine Fotos beifügen kann. Die Empfangsdame wusste nicht was sie machen sollte da habe ich mir Bettwäsche geben lassen und selbst das Bett neu bezogen und anschließend eine Beschwerde ans Hotel geschrieben. Der Besitzer hat sich Tags drauf mehrfach bei mir entschuldigt und wollte veranlassen das die wirklich notwendige Reinigung durchgeführt wird. Also habe ich meine ganzen Sachen wieder zusammengepackt. Als ich abends zurück kam war trotzdem nicht geputzt. Auf meine 2. Beschwerdemail bekam ich den nächsten morgen ein kleines Täschchen mit merci, Lübecker Herzen und einer schriftlichen Entschuldigung. Bei der Abreise wurde ich noch gefragt ob ich denn wieder kommen würde, sie würden mir gerne zeigen das es auch anders bei denen geht, was ich dankend mit der Begründung abgelehnt habe , das Sie dafür schon eine ganze Woche Zeit hatten. Nein danke - nie wieder !!!!!
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019

8/10 Good

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Businessreise
sehr leckeres üppiges Frühstück, sehr abwechslungsreich, gute zentrale Lage, hatte ein ruhiges Zimmer, freundliches Personal, leider ist die Sauna nur bis 21 Uhr geöffnet und konnte deshalb nicht genutzt werden wegen des Seminars, der Parkplatz pro Tag 16€!!
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
Das Zimmer in der 3.Etage ist ein MANSARDENZIMMER. Groesse 380cm x 350cm davon 50% Dachschraege. Kein Doppelbett . Duschkabine 60x60cm. Auf dem TV wurde eine andere Person begruesst. Fruehstueck sehr gut.
Stayed 1 night in Nov 2019

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
zweckmäßig, nicht mehr!
Hotel in Stil der 90er Jahre, sehr kleines Einzelzimmer, sehr laut zur Straße da dort offensichtlich bestimmte Personengruppen ständig - auch nachts - unterwegs sind!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Das für uns bereitgestellte Zimmer entsprach nicht den Angaben zu einem Deluxe-Zimmer. Leider war eine eindringliche Diskussion erforderlich, um ein entsprechendes Zimmer zu erhalten. Argumente bezüglich der erwarteten und bezahlten Ausstattung wurden zunächst scheinbar nicht verstanden. Nachdem wir den Hinweis auf eine Information an Expedia gegeben hatten, erhielten wir ein wunderschönes Zimmer. Für einen entspannten Check-in dann leider zu spät. Die Deutschkenntnisse sind beim Empfangspersonal überwiegend nicht zufriedenstellend.
Stayed 2 nights in Nov 2019

8/10 Good

Dieter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast perfekt
Zimmer sauber und gut ausgestattet; nur der Ventilator der Nass-Zelle lärmte. Personal sehr freundlich. Frühstück ausgezeichnet.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
駐車場を見つけるのが大変でした。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019