Executive Suite, 1 Double Bed, Hot Tub, Mountain View | Premium bedding, minibar, in-room safe, individually decorated
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Reviews of Relax in Style

5 out of 5
Relax in Style
27 Stejerisului str., Brasov

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 122 reviews" "
Rating 8 - Good. 39 out of 122 reviews" "
Rating 6 - Okay. 12 out of 122 reviews" "
Rating 4 - Poor. 7 out of 122 reviews" "
Rating 2 - Terrible. 6 out of 122 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond excellent ! Everything was top notch! Room, cleanliness, breakfast, common areas, parking, staff, quiet location’s! can’t find a better value, in my opinion, at other hotels even at a much higher daily rate. Simply outstanding!!
Stayed 8 nights in Apr 2024

4/10 Poor

Gal

Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the city
What an amazing hotel. Very stylish and comfortable... this is easily a £250 a night equivalent in Amsterdam or Paris.. and it could match those hotels with style
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Wow what a great hotel service as been amazing my room was a large room the bath is the biggest bath I have ever seen the bed is a super king size breakfast is was lovely the staff was so friendly and helpful nothing is too much trouble I will definitely be coming back to this hotel 10+ star
Stayed 1 night in Sep 2023

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

2/10 Terrible

Rotaru

Stayed 2 nights in Feb 2023

10/10 Excellent

Lupsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a boutique hotel verry friendly,verry nice room and excellent breakfast.
Response from Sandra on 28 Nov 2022
Thank you very much for appreciations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Nazim Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly service, clean and comfortable. Breakfast was excellent.
Stayed 1 night in May 2022

10/10 Excellent

Popescu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a wonderful location, very clean and cozy with friendly staff and nice amenities.
Stayed 1 night in Jan 2022

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
It was very relaxing and cill. Very good service and friendly staff. Cousy and clean.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Breakfast had good selection. The Gold Room view to the back yard was very nice.
Stayed 3 nights in Jan 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

stephen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Slightly disappointed
The room was lovely apart from a few things that was disappointing; 1. Service was not great, quite a miserable concierge... made us feel unwelcome 2. Lots of lights not working in room, told the reception as we went out for the afternoon but not resolved upon our return 3. Hot Tub... to me a hot tub has bubbles, this literally was a big bath and nothing else
Stayed 1 night in Feb 2020
Response from Sandra on 25 Feb 2020
Dear Stephen, I am sorry that you could not discover that ALL the lights are working in the baroque suite you have been accomodated,it is just a matter of attention-each lamp is having on/of button in separate place. There are 1 chandelier,5 wall lamps,2 table lamps and 4 spots,ALL bulbs in function. The receptionist had nothing to fix in your room because nothing was wrong. Hot tub NEVER has bubbles ,that is a Jacuzzi,we have never advertised having Jacuzzi.

8/10 Good

razvan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Constantin Cosmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing rooms with amazing view! Most of the staff was so accomidating! Cant wait to go back! We were a gay couple and we were treated very nicely!
Stayed 2 nights in Nov 2019
Response from Andreea-Daniela Nedelcu on 20 Nov 2019
Thank you that you took your time to write this review. Also, we appreciate your positive reply. We are glad that you liked it and we will wait you next time!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
A gorgeous Villa, beautiful and clean rooms, very good breakfast and very friendly staff!!
Stayed 2 nights in Nov 2019
Response from Andreea-Daniela Nedelcu on 8 Nov 2019
Thank you for your positive review. We appreciate that you took your time to write here.

8/10 Good

Stanciu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Mikeincairns, Cairns

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The perfect "Faulty Towers" experience if you want to be insulted in an over-rated establishment. Poor value for money.  Not a 5 Star establishment. Very rude owner. We brought a nice wine from the town, but when we asked for wine glasses, we were refused. We wrote a compaint and unbelievably the owner actually wrote...."The price of a wine bottle in our hotel is 20 euros,if you can not afford to pay 20 euros for a bottle of wine means that you should choose a hostel." Do not take the Standard rooms on the ground floor. We were in room 1 and it was terrible.  The room is right next to the reception and opening out to the breakfast/common area.  Could hear every guest coming and going, every conversation, the TV in the common area, etc Curtains didn't fully close so light came in but worst still the window was at street level and anyone could see in.  No tissues provided.  No tea or coffee making facilities in the room. No bottled water provided.  None of this particularly important to us, but if you claim to be a 5 star establishment, these are standard items. A coffee machine is right outside the room (in the breakfast area) but it was unclear if we were permitted to use it.  After asking twice, we were still not offered the use of the machine, so were embarrassed to use it. Hotel is a long way from the town up a very steep hill.  Only convenient if you have a car.  BTW you will pay 4.5 euro per day to leave your car in the (mostly empty) hotel car park.
Stayed 2 nights in Sep 2019
Response from Sandra on 1 Oct 2019
I am sorry for you but travelling with low budget of course everything is expensive for you ,even the 47 euros/night with breakfast included. If you can not afford to pay 5 stars prices it is not our fault to brake all our rules and let people like you to bring food and wine from the supermarket in the room like in a hostel just because you cannot afford a decent meal in a restaurant. It was written VERY CLEARLY that we are a villa not a hotel and at 5 stars a villa do not have to have tissues in the room and coffee facilities-European regulations is saying this. In your room was a minibar with plenty of water-4 bottles ,maybe you have been afraid to touch it.(1 bottle of 500ml=2 euros) The coffee machine from the dinning area was for all clients use and everybody understood this excepting you. When you do not afford to pay 1 euro for a bus ticket and you want to walk of course 2 km are a long way. You should travel more in decent places and you will find out that every car park cost, we bought the land,we pay every year taxes for it,we illuminate it,we clean it and we have cameras for safety on it. Do you expect all this for free?

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing
The best hotel experience of my entire life! Everything was great - the room, the staff, the location (just take the bus 20 to the city - it takes 7 minutes, and the bus stop is really close). We were in the gold suite, and everything was perfect. I can reall recommend splurging on the VIP package, where you get a bathtub full of bubbles and roses, and a bottle of prosecco and a bunc of local sweets. Complete luxury!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property well placed above the town. Staff couldn’t be better.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Arkadius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Sabena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hideaway in the mountains!
Adorable place!
Stayed 2 nights in Jun 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jun 2019

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is more than excellent-the best we ever had in our long traveling history.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2019

6/10 Okay

Cami

Disliked: Cleanliness, property conditions & facilities
Disappointing
The room was nice however the the bathroom needed some work done, it was old and you could see some mold around the corners. For a hotel that sells itself as being 4 or 5 stars, this is unacceptable.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lovely rooms. Very good interior design. Good service.
Stayed 1 night in Apr 2019

10/10 Excellent

Brian, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic hotel in brasov.
Very nice and romantic hotel up the hill from old town brasov. The staff has been excellent in every way and truly go out of there way to help.
Stayed 1 night in Jan 2019

2/10 Terrible

Annabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Advance room payment, got pushed out on check in.
Terrible. I highly do not recommend. I booked and prepaid for 1 night a couple of months in advance. When I arrived at the hotel at 8pm after traveling the whole day, the staff said someone was there first and so they gave my room away. The manager's attitude was terrible. They moved us to a hotel that was a basic 2 to 3 star by western standards compared to this hotel that is a boutique 4 star hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing,ill be back for sure
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place for couples,clean,verry nice rooms ,good breakfast
Stayed 2 nights in Dec 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Brasov Boutique Hotel
Outstanding hotel. Huge spacious room with gigantic hot tub. Lovely setting with clean mountain air. Quick (and very cheap) Uber trip into the city centre. Beds were a little creaky, but other wise very comfortable. Would definitely return.
Stayed 3 nights in Dec 2018
Response from Ruxandra Popa Thorell on 10 Dec 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Jennie, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely staff! However, noisy room with no privacy.Toilet seat broken, sock left in wardrobe from previous guest, our glasses weren’t replaced with clean ones on the second day and there were no coffee or tea facilities in the room. Really disappointed as we are on our honeymoon and were looking for a little bit of luxury during our stay.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quirky, perfect.
A quirky but tasteful hotel in the hills of Brasov. Amazing room with interesting decor, lovely food, helpful staff. It made our special holiday a time to remember. You need a car or good taxi to get to the hotel.
Stayed 3 nights in Sep 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast. Recently renovated rooms. Nearby walkway takes you to Old Braşov in less than 10 minutes.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautifully decorated, staff courteous and professional. What I didn’t liked were the gps coordinates that send me at the wrong location in the middle of nowhere. Staff claimed that they filed a complaint with google map so it’s not the first time it happened. Other than that excellent property.
Stayed 1 night in Aug 2018

10/10 Excellent

mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful romantic hotel
"Chambers'n charm hotel" was a wonderful surprise, it really "charmed" us. The architectural concept is original and romantic, the rooms are exquisite, spacious and beautifully decorated, the breakfast is luxurious and delicious, everything is at its best! Congratulations!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have charged a parking fee even though it has not been mentioned anywhere. I think it's wrong and not fair.
Stayed 1 night in Jul 2018
Response from Sandra,the owner. on 30 Aug 2018
If you should read the mail that you recived in the moment you made the reservation you should notice that is mention very CLEAR parking fee 4,5 euro/day which means 21 RON.Fair is to pay all the services you use.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close tk the mountains
The hotel had a wonderful design whilst a strong confortable feature. The staff are very welcoming and proffesional. Our stay was absolutely lovely, in a wonderful room at the top floor which gave us access to a fully glazed balcony next to our bed and a suprisingly big room space which we enjoyed. The breakfast is surely satisfying any type of dietery requirements, it is various and fresh in ingredients. Our stay at the Vila Chambers and Charms was lovely and we definetely recommend it!
Stayed 1 night in Jul 2018

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018