Search Family-Friendly Hotels in Braselton

"Originally I was put in a room that haven't been remodeled since the 80s. The room was on the third floor and it was horrible. My sister had a room on the fourth floor which was worst than my room. Once I complained, I was moved the next day to the 11th floor where the rooms are being renovated. Those rooms were alot better. Also the customer service representative at the front desk was rude, I believe her name was Sabina or something. She was a middle aged W/F. If you stay at this hotel be sure to ask for a renovated room. The pictures on the website are deceiving."

"Clean room pool and hot tub fabulous!"

"The location was perfect; the staff even more perfect! Really great hotel. "

"Yes it was very lean n sanitized. "

"Had an issue with my first room, had to go back down to the front desk to get it fixed. Issue was taken care of, but other than that it was a good stay"

"The property was tucked away which I liked it was clean the staff were friendly and professional, they also had complimentary breakfast,,, there was a mishap with my extension that had all my things thrown away, 😔 disappointed about that but, the head of house keeping personally looked for and found almost all of my items, so in the end it all worked out."

"Stayed for 3 nights, bedsheets and towels should be replaced every day or every 2 days at least."

"Clean rooms and building both inside and outside. Only negative thing that I have noticed is the front desk tends to hold staff meetings around 11am/ 12 noon and nobody is at the desk to help guests. They just make you wait until they are done. The other thing is that one of the housekeepers refuses to give you anything off of her cart. If you need TP, sheets or towels she will send you downstairs to the front desk. Just pray that it is not a "desperate😓" need. I have been at this hotel for seven months.Overall still a good hotel."

"Not a clean place. "