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"We stayed at this hotel during our ski trip and overall had a pleasant stay. The location is excellent, with direct access to the ski slopes which made getting out on the mountain very easy. Having the ski rental shop inside the hotel was also very convenient and saved us a lot of time each morning. The spa area, however, felt a bit outdated and would definitely benefit from a refresh. While it is a nice facility, it doesn’t quite match the expectations you might get from the photos. The outdoor pool looks fantastic in the pictures, but unfortunately the water temperature was much colder than expected. As a result, the pool was empty most of the time during our stay – it simply wasn’t warm enough for most guests to use comfortably. Overall, the hotel has a great location and some very convenient features for skiers, but the spa and pool area could be improved to better match the rest of the experience."

"Everything about our stay at the Altapura and Val Thorens was excellent and so memorable. "

"Overpriced our room was very small with a small bathroom Food was trying too hard and rather under par No tea and coffee with dinner over priced drinks Restaurant staff at dinner uninterested if you don’t order the overpriced wine and drinks "

"Pleasantly surprised by this hotel. Short walk to Olympic Gondola for commute to Meribel Centre. Walking distance to couple restaurants and food market. Clean, and upgraded throughout with professional staff that kindly addressed our questions. We would happily stay here again!"

"Best staff of any 5 star hotel either of us have ever stayed at. Nothing too much trouble. Exceptional people skills. Left with the impression every staff member GENUINELY wanted to help you, as opposed to it just being their job. Both myself and travelling companion extremely impressed and instantly put at ease and relaxed by the whole team. Thank you for a wonderful stay, next time hopefully we can stay longer."

"This place was so disorganised and the breakfast was very disappointed - for the cost amount paid I expected better. "

"Location and staff are fantastic. Rooms are good; might benefit from better pillows and also Netflix on the TVs "

"Hôtel was great, "

"The room was spotless, all the staff were lovely, the breakfast was delicious, the hotel was clean! I would recommend "