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"Good breakfast. Helpful staff. "

"Positives: The location and Parking are excellent. The Reception, and Bars are styling & Comfortable. But, some communal areas are tired (example the entrance from the car park), the garden is overgrown in parts and its seems their are sraff shortages (the staff seem good, but under pressure). There is building work going on, and there is evidence of this as you enter through the entrance from the car park. There is a very small lift and no sign for the stairs! "

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"Was good - one night stay and cannot complain. Staff were great"

"Shame, cool old building but pretty poor staff, pretty poor upkeep-window fell off the hinges, terrible breakfast. Probably wouldn't return sadly as we stay in Woodstock often."

"We love this hotel so much. The moment you walk in, it’s welcoming and homely. It’s decorated beautifully and the rooms are so clean and comfortable. The breakfast is so good, with a wide range of options. We can’t fault this hotel. We’ll be back each time. "

"Spa is only above average part of this hotel. The decor is dated, the carpets throughout the entire corridors are bleach stained, it looks appalling. The breakfast was stale and warm, we couldn't finish it."

"Compared to the website the property is very dated. Air-conditioning was not working in our rooms. Breakfast wasn't great."

"Fantastic"