Porch

Reviews of Hampton Inn & Suites Bradenton Downtown Historic District

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1005 reviews" "
Rating 8 - Good. 198 out of 1005 reviews" "
Rating 6 - Okay. 61 out of 1005 reviews" "
Rating 4 - Poor. 25 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple times at this hotel and never disappoints on cleanliness.
Stayed 1 night in May 2024
Response from Customer Service on 23 May 2024
Carla, thank you for your continued loyalty to Hampton Inn & Suites Bradenton Downtown Historic District. The team truly appreciates your kind words about the cleanliness. We're looking forward to welcoming you back for another great stay!

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 2 nights in May 2024
Response from Customer Service on 21 May 2024
Clayton,Thank you for your fantastic feedback! The team at Hampton Inn & Suites Bradenton Downtown Historic District is delighted to hear that you loved everything about your stay. We hope to welcome you back soon!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Claudia, thank you for your perfect rating of the Hampton Inn & Suites Bradenton Downtown Historic District! We're delighted you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic
Stayed 2 nights in May 2024
Response from Customer Service on 22 May 2024
Mark, thank you for sharing your thoughts. It is wonderful to hear that you enjoyed the charm of the Hampton Inn & Suites Bradenton Downtown Historic District. We hope to welcome you back again soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was wonderful. Breakfast was delicious!
Stayed 2 nights in May 2024
Response from Customer Service on 17 May 2024
Jennifer, thank you for the glowing review! The team at Hampton Inn & Suites Bradenton Downtown Historic District is delighted to hear that you enjoyed your stay and found breakfast to be delicious. We hope to welcome you back soon!

10/10 Excellent

humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicacion
Stayed 1 night in May 2024
Response from Customer Service on 14 May 2024
Humberto, es un placer saber que la ubicación del Hampton Inn & Suites Bradenton Downtown Historic District le pareció excelente. ¡Le agradecemos sus comentarios y esperamos su próxima visita!

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Very walkable bow to the river front area. The fruit water in the afternoon is a nice touch when it's hot and humid out.
Stayed 3 nights in May 2024
Response from Customer Service on 13 May 2024
Matt, thank you for your kind words. The Hampton Inn & Suites Bradenton Downtown Historic District takes pride in providing refreshing amenities to enhance our guests' experience, so we're thrilled to hear you appreciated the afternoon fruit water. It's great to know that you found our location convenient for exploring the surrounding area. We would be delighted to welcome you back on your next visit to Bradenton.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2024
Response from Customer Service on 14 May 2024
Jacob, it's fantastic to hear your recognition of Hampton Inn & Suites Bradenton Downtown Historic District as a pleasant place to stay. We're glad to have met your expectations and appreciate your feedback. We look forward to hosting you again in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room didn’t have a refrigerator. I asked and I had one in my room within the hour. The complimentary breakfast is always delicious!! I love staying whenever I’m in town for a visit.
Stayed 4 nights in May 2024
Response from Customer Service on 12 May 2024
Lisa, thank you for sharing your warm review. At Hampton Inn & Suites Bradenton Downtown Historic District, we're thrilled that our team members were able to promptly accommodate your request for a refrigerator and it's wonderful to hear you enjoyed our complimentary breakfast. We're looking forward to welcoming you back during your future visits.

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Historic Hotel was lovely. The stall was very friendly and helpful, especially Troy at the front desk. I would definitely stay again!
Stayed 1 night in May 2024
Response from Customer Service on 9 May 2024
Sally, it's wonderful to hear that you found your stay at the Hampton Inn & Suites Bradenton Downtown Historic District to be enjoyable. We're delighted that our team members, particularly Troy, were instrumental in providing you with a warm and helpful experience. We eagerly look forward to your next stay!

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Thank you
Stayed 3 nights in May 2024
Response from Customer Service on 7 May 2024
Andrew, it's fantastic to hear you had a wonderful experience at Hampton Inn & Suites Bradenton Downtown Historic District. Our team members sincerely appreciate your positive feedback. Do come again soon for another memorable outing!

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on 7 May 2024
Ken, thank you for your stay at Hampton Inn & Suites Bradenton Downtown Historic District and for rating your experience. It's wonderful to know our hotel met your expectations. We would love to welcome you back in the future for an even better experience!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was nice, the staff was extremely kind and helpful. I would definitely stay here again!
Stayed 3 nights in Apr 2024
Response from Customer Service on 5 May 2024
Sarah, it's wonderful to hear that you had a great stay at Hampton Inn & Suites Bradenton Downtown Historic District. Our team members appreciate your kind words about the room and the hospitality they provided. We enthusiastically welcome your return in the future. Safe travels until then!

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May 2024
Julio, thank you for choosing the Hampton Inn & Suites Bradenton Downtown Historic District. We hope your stay was pleasant and that we get the opportunity to serve you again. Safe travels.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the one hand, this was one of the nicest Hampton Inns I have stayed at. The staff was great and the breakfast was better then most Hampton Inns. The hotel was very nice. The only negative was the parking was difficult, but that was primarily due to a wedding and a parade. I gave the property condition a 4 since the toilet would not stop running unless I lifted the lid and manually adjusted the stopper. I would stay here again in the future.
Stayed 2 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Steve, it's lovely to read that you found our Hampton Inn & Suites Bradenton Downtown Historic District to be one of the nicest you've visited, appreciating its impressive amenities and engaging team members. We appreciate your patience regarding the temporary parking challenge during the Desoto Events. As for the bathroom facility concern you encountered, please know that we consistently strive to ensure operational perfection and fix any anomalies swiftly when notified. We are happy to hear you'd choose us again in the future!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed. I worked in Downtown Bradenton 30 years ago, and the place is revitalized. Great Visit
Stayed 2 nights in Apr 2024
Response from Customer Service on 1 May 2024
Teresa, we're thrilled you enjoyed your stay at Hampton Inn & Suites Bradenton Downtown Historic District. It's wonderful to hear your positive remarks about the revitalization of our area. We look forward to welcoming you back on your next visit.

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness
Check in process was not great. Due to a local parade; they had all the entrances locked. If you were already a guest and had your key you can enter the building, but if you were checking in you had to use a phone on the outer doors to call the front desk. “Dial zero for operator”. This process didn’t work either. I’ve never ran into this problem at any other hotels that my family has stayed at.
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Ralph, we value your feedback and regret to hear about the difficulties you faced at check-in due to an unforeseen local event. Our team prioritizes guest security, and hence the locked doors, but we understand that communication could have been better handled during your arrival. Rest assured, we will consider this and ensure smoother processes going forward. Your understanding is highly appreciated, and we hope to serve you better in the future.

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 5 nights in Apr 2024
Response from Customer Service on 8 May 2024
Jeannette, it's great to hear you had an excellent stay at Hampton Inn & Suites Bradenton Downtown Historic District. We sincerely appreciate your feedback and look forward to your next visit.

6/10 Okay

Cynthia, Gray

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs serious updating.
Stayed 1 night in Apr 2024
Response from Customer Service on 28 Apr 2024
Cynthia, we hear your feedback on the overall appearance of our facilities. Your perspective is valuable, and we'll consider it while planning future refurbishments. We're confident that with updates, Hampton Inn & Suites Bradenton Downtown Historic District can better align with your expectations. We appreciate the candid feedback.

8/10 Good

karen

Stayed 2 nights in Apr 2024
Response from Customer Service on 14 May 2024
Karen, it's great to see your 4-star rating for Hampton Inn & Suites Bradenton Downtown Historic District. We're delighted your stay met your standards. We'd love to welcome you back anytime. Please don't hesitate to reach out if there's anything we can do to make your next visit an even more enjoyable experience.

10/10 Excellent

Ryan

Travelled with family
Liked: Amenities
The staff was great. The ladies at the front desk were the best. The hotel was super clean and breakfast was very good. If someone isn’t happy at this location then they are miserable people. 🌟🌟🌟🌟🌟🎷
Stayed 3 nights in Apr 2024
Response from Customer Service on 21 Apr 2024
Ryan, it's fantastic to hear you had a memorable experience at the Hampton Inn & Suites Bradenton Downtown Historic District. We're thrilled our team members at the front desk impressed you and that you enjoyed our neat environment and tasty breakfast. Your kind words serve as a motivation for us, as we strive to ensure every guest feels as positive about their stay as you do. We can’t wait to welcome you back next time you visit!

8/10 Good

Nick

Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Nick, it's delightful to hear that you had a solid experience at the Hampton Inn & Suites Bradenton Downtown Historic District. We seize every opportunity to provide superior service, and we hope to see you again. Thank you for sharing your review.

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 5 nights in Mar 2024
Response from Customer Service on 7 Apr 2024
Stephen, it's great to hear you enjoyed your stay at Hampton Inn & Suites Bradenton Downtown Historic District. We aim to offer our guests a comfortable experience and we're glad you found that to be the case! We look forward to welcoming you back in the future.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you so very much!
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Amanda, it's wonderful to hear you had an amazing experience at Hampton Inn & Suites Bradenton Downtown Historic District. We truly appreciate your valuable feedback. We hope to see you again soon!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good ambiance
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Joanne, it's wonderful to hear that you enjoyed the atmosphere at Hampton Inn & Suites Bradenton Downtown Historic District. We value your feedback and look forward to welcoming you back.

10/10 Excellent

Nan, Peachtree City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel right in the middle of everything. Nice big rooms, great helpful staff. We would absolutely stay there again! Close to Pier 22, wonderful restaurant and just a gorgeous area!
Stayed 3 nights in Mar 2024
Response from Customer Service on 25 Mar 2024
Nan, thank you for sharing your experience at Hampton Inn & Suites Bradenton Downtown Historic District. It's wonderful to hear how much you appreciated our spacious rooms and the enthusiastic assistance provided by our team members. We're also delighted you enjoyed our central location and the beautiful surroundings. We can't wait to see you again on your next visit!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Customer Service on 26 Mar 2024
David, it's great to see that you had a high-quality experience at Hampton Inn & Suites Bradenton Downtown Historic District. Our entire team is excited to know about your perfect score. We hope to welcome you back soon for another delightful visit. Thank you for choosing us!

8/10 Good

Lonnie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This is a nicely renovated hotel from the 1930's. They kept some of the class from that time but fully renovated the rest. The rooms are large and nicely done. Beds are great and my room came with a nice big desk. The staff are very nice. Breakfast is excellent. Location is wonderful in downtown Bradenton with attractions in easy walking distance. Downside, the rooms are only cleaned every other day. You'd expect, for the price, that they would at least bring fresh towels and make the bed, then deep clean every other day. That's the only thing from me giving full 5 stars.
Stayed 4 nights in Mar 2024
Response from Customer Service on 22 Mar 2024
Lonnie, it's wonderful to hear that you appreciated the blend of historic charm and modern upgrades at Hampton Inn & Suites Bradenton Downtown Historic District. We're glad that the spacious rooms, comfortable beds, and our considerate team members all contributed to a positive experience. We're also pleased to know that our breakfast offerings and central location added to your stay.We understand your comment regarding housekeeping services. Our current schedule is designed to minimize disturbances to our guests while maintaining cleanliness. However, your input provides valuable insights for our continuous improvements. We hope to fully meet your expectations on your next visit, and take that rating from 4 to 5 stars. Thank you for your feedback.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the hours were great, 6am-10am. The room was very spacious, bed comfortable and bathroom large. Staff was friendly.
Stayed 4 nights in Mar 2024
Response from Customer Service on 21 Mar 2024
Linda, it's wonderful to read your feedback on the Hampton Inn & Suites Bradenton Downtown Historic District. We are elated that you had a delightful breakfast experience and appreciated the comfortable bed and spacious accommodations. Our team members will be thrilled to know that their friendliness added to your stay's positive aspects. We're looking forward to welcoming you back next time you're in the area.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very helpful and friendly
Stayed 3 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Bradley, it's fantastic to learn that the team members at Hampton Inn & Suites Bradenton Downtown Historic District made a positive impression with their helpful attitude. Your feedback is greatly appreciated. We look forward to having you with us again.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a nice one night stay while traveling through Florida. The Hotel is located in the downtown area of Bradenton. Convenient location for dining. The rooms were clean and roomy, they also had a little balcony.
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
David, it's great to hear that both of you had a positive experience at the Hampton Inn & Suites Bradenton Downtown Historic District. We're pleased to learn that our convenient location, spacious and clean rooms, and the cosy balconies contributed to your enjoyable stay. We look forward to welcoming you back during your next trip through Florida. Safe travels!

10/10 Excellent

Kraig D.

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Mar 2024
Kraig D., thank you for choosing the Hampton Inn & Suites Bradenton Downtown Historic District. Your rating implies you had a satisfying stay, something we always strive to offer our guests. We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Artie

Liked: Cleanliness, property conditions & facilities
Great hotel.
Stayed 3 nights in Mar 2024
Response from Customer Service on 13 Mar 2024
Artie, thank you for choosing Hampton Inn & Suites Bradenton Downtown Historic District and taking the time to leave a review. We're delighted that your stay matched your expectations. Looking forward to welcoming you back the next time you're in town.

10/10 Excellent

Diane, Gaithersburg

Stayed 1 night in Mar 2024
Response from Customer Service on 25 Mar 2024
Thanks for the amazing rating, Diane!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn & Suites Bradenton Downtown Historic District!

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Need better in room coffee and what's with the artificial sweetener, need better choices. Wifi in lobby and coffee room could be better, overall good experience.
Stayed 6 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Thomas, it's wonderful to hear you had a generally pleasing experience at the Hampton Inn & Suites Bradenton Downtown Historic District. Your observations regarding in-room coffee and Wi-Fi connectivity are appreciated, as they provide opportunities for us to enhance our services. We'll certainly evaluate our provided amenities. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

sybil

Liked: Cleanliness, staff & service
Delightful stay! Staff went out of their way to be helpful and friendly. This is far beyond the level of Hampton Inns that I have stayed at previously.
Stayed 3 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Sybil, it sounds like you had a wonderful experience at Hampton Inn & Suites Bradenton Downtown Historic District. It's gratifying to hear that our team members' friendliness and helpfulness stood out to you and we're delighted that we exceeded your previous experiences with our brand. We look forward to your return, ensuring another remarkable stay.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Lisa, it's always a delight to know our guests enjoyed their stay at Hampton Inn & Suites Bradenton Downtown Historic District as much as you did. We look forward to welcoming you back in the near future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Thanks for the outstanding rating, Anne!We're delighted your time at Hampton Inn & Suites Bradenton Downtown Historic District was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Daniel, it's wonderful to learn that you found the location of Hampton Inn & Suites Bradenton Downtown Historic District to be convenient for your stay. Thank you for sharing your experience. We hope to welcome you back soon.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice, just like most other hotels that we stay in. My only complaint was that it was unreasonably expensive. $560 for only two nights. A Sunday and Monday night.
Stayed 2 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Cynthia, it's wonderful to hear that your visit to the Hampton Inn & Suites Bradenton Downtown Historic District was enjoyable, echoing similar positive experiences you've had at other establishments. On the topic of your concern about pricing, we feel it's important to mention our rates are competitive for the location and reflect the high standards of our services and amenities. Thank you for choosing us and sharing your review.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Gary, thank you for staying with us at Hampton Inn & Suites Bradenton Downtown Historic District. We are pleased to recognize your rating. We hope to welcome you back very soon for an even better experience.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Thank you for the fantastic rating, Larry!It's outstanding you had such a wonderful experience at Hampton Inn & Suites Bradenton Downtown Historic District. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Vanzetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Thank you for the perfect rating, Vanzetta!It's excellent you enjoyed your time at Hampton Inn & Suites Bradenton Downtown Historic District so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to walking straight to bars and restaurants
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb 2024
Keith, thank you for sharing your positive experience at Hampton Inn & Suites Bradenton Downtown Historic District. We're pleased to hear that our convenient location made your stay more enjoyable. We hope to see you again in the near future for another memorable visit.

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and walkable to everything.
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Mary, we're thrilled to know that the convenience and accessibility of Hampton Inn & Suites Bradenton Downtown Historic District added to the enjoyment of your stay. Access to local landmarks truly does make for a memorable experience! Looking forward to your next visit.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 26 Feb 2024
Thank you for the wonderful rating, Kimberly!It's fantastic you enjoyed your time at Hampton Inn & Suites Bradenton Downtown Historic District so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excellent

James, Dublin

Stayed 1 night in Jan 2024
Response from Customer Service on 21 Mar 2024
James, we're glad to hear that your stay at Hampton Inn & Suites Bradenton Downtown Historic District was a positive experience. We aim to ensure every guest leaves as satisfied as you. We look forward to welcoming you back anytime you're in the area.

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were so kind helpful and very good breakfasts
Stayed 1 night in Jan 2024
Response from Customer Service on 26 Feb 2024
Beth, it's heartening to hear that you enjoyed the cordial assistance from our team members and relished the breakfast at Hampton Inn & Suites Bradenton Downtown Historic District. We strive to make every guest's experience exceptional. Looking forward to welcoming you back soon.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Customer Service on 21 Mar 2024
Stephen, we're pleased to hear that your stay at Hampton Inn & Suites Bradenton Downtown Historic District met your expectations. We appreciate you taking the time to rate us and hope we have the opportunity to welcome you back again very soon.

4/10 Poor

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My shower didn’t work and some of the base boards were stapled up fabric that didn’t cover the whole bottom of the wall.
Stayed 1 night in Jan 2024
Response from Customer Service on 26 Feb 2024
Christopher, we regret to learn about your experience, particularly with the shower functionality and certain aspects of the room decor. We want every guest to have a comfortable stay, which includes maintaining full functionality within our rooms and ensuring attention to detail in our interior design. Please know that your feedback has been passed on to our team for review and action. We hope you'll consider giving us a second chance to serve you better.