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"Impressive facilities, decent restaurant serving very good meals, buffet breakfast was of good quality with plenty of options. Some minor decor and cleanliness issues in the en-suite."

"Great location for visiting Bristol. Hotel a little run down. Staff friendly and enthusiastic but a little bit inept. Over complex air con and heating system a particular issue. "

"Perfect in everyway."

"Fridge wasn't actually cold, jammed outer window that wouldn't close so there was consistent traffic noise from being next to major road. The fan/heater unit system is ancient, full of lint / dust and very ineffective -- particularly the heater setting (not very warm and would turn off after a couple of minutes). General cleanliness not great -- hairs etc in the bathroom, dirty carpet. There was also the most annoying buzz coming from various electronics in the room and the plug system to turn off wasn't accessible. No view, literally just multiple major roads. Bedding average, mattress not comfortable (hard). TV had option to connect own device, however this did not work no matter what I did. Extractor fan in the bathroom very weak and ineffective, annoying as the only available mirror with ample light is in the bathroom -- there is a long mirror in the bedroom but too dark to use. Small, rough and thin towels -- many of which were stained."

"Excellent room. Breakfast buffet needs some upgrade. "

"Good sized room. Friendly and efficient staff. "

"Room was lovely and upgrade offer ended up being a suite rather than just a garden view. Spa was great but a little tired and needing some maintenance "

"Was expecting nicer rooms based on reviews. Dated and minimal amenities. "