Search Hotels Near Bowlero Highland Hills, San Antonio

"we reserve 2 rooms for a wedding, one for the bride and one for me as the groom, we arrived at 2am to check in and when we got to the bride's room the door wouldn't open, we went to the reception and they changed the key and when we got in it didn't work. security came to open it for us because the door was locked from the inside. in the end we got in even though the bride was already afraid to sleep in the room which had a locked door from the inside. it was 3am before the situation with the room was resolved. When we entered the room it smelled strongly of marijuana. we went back to the reception to ask for another room. from the 1st floor they sent us to the 11th floor. when we asked to compensate us for all the time lost they said we would be contacted by email, after a week no one contacted us."

"Never had an issue with the WiFi, worked fine for us. The room was big and clean. Free breakfast, dinner, and drinks was a definite plus. Would recommend this hotel to anyone. "

"Two nights stay in March 1926. Booked the balcony room. The view was good. The room was adequate. However, upon arrival, the refrigerator didn’t work, we had it replaced. We asked for service on the room during our two day stay and all they brought us was towels no sheet change no floor sweep no garbage trash removal from the room. When we requested why service wasn’t done to the room they mentioned they would bring a sheet so we could change our own sheets, but I spoke to the general manager the next day about it. He was incredibly rude and said policy was that they didn’t change sheets unless you request changing of sheets in your room service request, which would mean you would have to call instead of just putting the placard on the door which is described in the text messages you get every day regarding service on your room. We did all that they required and yet they did not change our sheets. They did not take the trash out. There’s so much lint on the exhaust fan cover in the bathroom that had never been cleaned that the steam builds up in the room. I had to pull the cover away from the wall to get any relief from the steam of the shower. Again, they did not change the sheets when we requested service to a room. They said they didn’t change the sheets because we actually have to call to ask for a change because they don’t normally change sheets unless you request. Nonsense the general manager is garbage. I will come back and post a link to our conversation. "

"Cuarto muy limpio en general, "

"Wish there was a breakfast. "

"The room was very clean and sooo confortable!! We loved the location as we were a short drive to all main attractions but far enough from traffic and loudness of city. Staff were the absolute sweetest, so friendly and accommodating!! If ever back in area be my go to hotel."

"Staff was great and hotel was nice and clean. Rooms are perfect with apartment like kitchen ."

"Very professional and friendly staff. Room was clean and nice. "

"Awesome!"