Hi Kimberly, Thank you for taking the time to write us a review! We're happy that you found our property to be a good fit for you, and we hope to welcome you back again soon!

That is correct! The property was built with one elevator shaft. There are also staircases at the ends of all hallways!

Thank you so much for your review! We love seeing that our guests enjoyed their time with us! we hope you will choose us next time you are in the area! :)

They should be receiving a facelift sometime near the end of the year! please come check us out after then!

I'm so glad you and your furry companion were able to enjoy our location! We hope to see you very soon!

Thank you for noticing! We do our best to make your stay memorable!

We are glad to see that you enjoyed the room! we hope to see you next time you're in the area!

Thank you for your review! The beds are very popular! :)

I am so very sorry to see that the room did not meet expectations :( If you ever notice something wrong with the room when you arrive please let us know so we can make your stay super!

Thank you for the review! We value your input! :)

Yay! We are so happy to see that you loved your stay! We can't wait to have you again!

I'm glad you enjoyed your stay and our staff! Feel free to reach out about the gym equipment! if something was missing we'd love to know!

I'm so happy so see that you enjoyed your time with us! I hope you choose us again when you're in the area!

Aw :/ I wish you had a better time with us! Feel free to reach out if you want to let us know what was wrong!

We are so glad to see that you enjoyed another stay with us! Hopefully we will see you soon!

We are so happy to see you enjoyed your experience with us! We are excited to have you again soon!

Thank you for taking the time to review us! we are glad to see that you enjoyed your stay! :)

I'm sorry to hear that you had a hard time finding our building, its a common problem people are having. Quiet hours at our locations begins at 10pm so do not be afraid to call the desk!

Thank you so much for your review! We are so glad that you enjoyed your time with us! :)

Thank you so much! We look forward to seeing you again!

Thank you! Hopefully we will continue to be your top choice when in the area!

We are glad to see that you enjoyed your stay and found our location to be convenient!

We are so happy to see that you enjoyed your time with us! We can't wait to have you here again!

We are glad that you enjoyed your stay with us! We hope to see you again

We hope to have you again! Glad you enjoyed your stay :)

We are glad you came to stay with us! We look forward to your next stay.

Hello! We are sorry to see that you did not enjoy your stay with us. We are expecting renovations near the end of the year, so hopefully you will give us another chance to wow you after they are completed!

We are glad to see you were happy with your stay! The elevators have since been repaired, and we look forward to your next stay with us! :)

That we are! Hopefully it added to the quality of your stay!

We are sorry to see that you didn't enjoy your stay. We are expecting updates to the hotel closer to the end of the year, so we hope you will check us out after they have completed! Unfortunately due to the size of our building we do not have the space required for a dining area or a staffed kitchen to provide a breakfast.

Hi Deb, Thank you for providing your feedback. We are sorry to hear your room was not up to standards. Please contact our AGM Kate for further details regarding your stay.

We are looking forward to changes to the hotel occurring in the near future so we hope you will come check us out then! In the mean time our elevators are back up and running! :)

We are so glad you enjoyed your stay! We hope to see you again soon!

Thank you for taking time to rate us! We look forward to hosting you in the future!

I'm glad you enjoyed your stay with us! We have been trying to place people in the lowest available room due to the inconvenience, we wish we had a lower floor available to make your stay a 6 out of 5! :)

We are very sorry to hear you didn't enjoy your stay. The head of housekeeping has been made aware of the issues with your room. Hopefully you will reach out to us about any other issues you had with your stay as we are always looking to improve!

Hello Heather, Thank you for taking a minute to provide us with a review. We sincerely apologize for the issue you experienced during your stay. Your concerns have been shared with our housekeeping team. Rest assured, your comments are taken to heart and we will ensure this is a one-time experience. Thank you for sharing with us and we hope to see you soon.

Hi Jennifer, Thank you so much for taking a moment to leave us a review. We are so sorry to hear that your room had ants, as we do routinely treat the building for pest prevention. We apologize for the inconvenience and appreciate you letting us know.

Thank you for taking a moment to provide us with a review! We hope to welcome you again soon.

Thank you so much for your review! We hope we can accommodate you very soon!

Hi Diane, Thank you for providing us with a review. As discussed on the phone, we truly apologize that there was mold in your AC unit. This situation was addressed to prevent it from happening in this room or any others in the future. Thank you for providing your feedback.

Hi Mark, Thank you for taking a moment to provide us with a review for your recent stay. We strive to provide excellent service and accommodations for all of our guests, and it looks as though we fell short on your stay. If there are any details that you would like to review with us, please feel free to contact the hotel. We appreciate your feedback and hope to have you as our guest again soon.

Hi Robert, Thank you for taking the time to provide us with a review! We are so happy to hear you had a great stay, and hope to have you as our guest again soon.

Hello Glenn, Thank you for taking the time to provide us with a review! We are so happy to hear that you were happy with your stay. We hope to welcome you back again soon!

Hi Shannon, Thank you for taking a moment to provide us with a review. We are truly sorry that you did not have a good stay. We have brought your concerns to our Housekeeping and Maintenance Departments so they can ensure the room is thoroughly reviewed before being used again. We apologize once again and thank you for your feedback.

Good morning Robert, Thank you for taking the time to provide us with a review! We are happy to hear you had a wonderful stay, and we hope to welcome you back again soon!

Hello Marie-Claude, It was a pleasure to have you as our guest! Thank you for providing us with a review of your stay. We hope to welcome you back again soon!

Hi Amit, Thank you for your 5 star review! It was wonderful having you as our guest. We hope to welcome you back soon!

Hi Diane, Thank you for providing us with a review for your stay. We are so sorry to hear of the difficulty with your recliner, as we talked about at checkout this is not the level of service we strive to provide or you should expect as a valued Sonesta guest. We truly apologize for the lack of assistance and appreciate you taking the time to provide us with your feedback.