Exterior
Check availability

Reviews of Omni Boston Hotel at the Seaport

4.5 out of 5
Omni Boston Hotel at the Seaport
450 Summer Street, Boston, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1524 out of 2089 reviews" "
Rating 8 - Good. 296 out of 2089 reviews" "
Rating 6 - Okay. 123 out of 2089 reviews" "
Rating 4 - Poor. 69 out of 2089 reviews" "
Rating 2 - Terrible. 77 out of 2089 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with partner
Liked: Amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Alexis

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very nice and the staff were very nice too and got my son an extra pool reservation, but the ceilings were a little Roughed up But other than that, the hotel was great and I would recommend to go here.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! All your staff were so professional and friendly!
Stayed 2 nights in May 2024

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel for a night in the city! 10/10 would recommend
Stayed 1 night in May 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from it being big and easy to get turned around, it is a very nice and convenient property
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing welcoming staff at the valet and hotel reception! Beautiful room!
Stayed 3 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

8/10 Good

CONO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful but our room seemed unfinished the ceiling was bare concrete. Like someone forgot to smooth out the ceiling and paint it.
Stayed 2 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

6/10 Okay

Erin

Stayed 2 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Alexis

Clean room and great coffee shop.
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property convenient location. I would say again
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 3 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean Hotel, loved the choice of Restaurants on site as well. Would go back
Stayed 2 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Seaport, Chinatown and South Boston. Great dining and sports bar.
Stayed 2 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Nancy

Travelled with family and small children
Great staff, clean room, perfect location.
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

6/10 Okay

tom

Very small room no closet. hotel, gorgeous the staff is amazing locations perfect. The room was tiny.
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Tara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

8/10 Good

Janessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Luc, Lewiston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

4/10 Poor

Victoria

Stayed 2 nights in May 2024
Response from Omni on 25 May 2024
We appreciate your feedback.

10/10 Excellent

CATHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , huge room !
Stayed 3 nights in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Yash

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service as well as great cafe in lobby
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Always an excellent stay.
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Luc, Lewiston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean property with a very helpful and professional staff.
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 Good

Augusta

Travelled with partner
Liked: Property conditions & facilities
Very nice hotel. My new go to whenever I’m in town.
Stayed 1 night in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 Good

Evangelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, sharing a room with someone was difficult because of the open concept room and valet took some time but otherwise an excellent stay!
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

8/10 Good

Lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice. The room was smaller than I anticipated, however it had a great view and very clean. The sports bar within the hotel was nice and always busy but fun. Walking distance from Quincy market and other attractions. Parking was a bit steep but average for the hotels in the area. Would def stay here again.
Stayed 2 nights in May 2024
Response from Omni on 18 May 2024
Thank you for the review!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was exceptionally friendly and helpful. I had hoped that the hotel would be nearer to the warf and water. That is my fault for not researching it more carefully.
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Edward Woon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern room with unique layout, front desk staff really professional, flexible check out time to accommodate my flight delays
Stayed 3 nights in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us. Your comments and feedback are greatly welcomed and appreciated!

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing stay! We will be back
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hitel
Stayed 1 night in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room and everything well maintained
Stayed 2 nights in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Relations Manager on 17 May 2024
Thank you for staying with us!

10/10 Excellent

louis

Travelled with partner
Nice and clean
Stayed 1 night in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Omni Seaport. The facilities were modern and updated. There are so many things to do (and eat!) both in and out of the hotel. Will definitely be back.
Stayed 1 night in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

8/10 Good

Vibha

Liked: Property conditions & facilities
Overall good
Stayed 3 nights in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Cody, Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The staff, hands down amazing. Our expectations were far exceeded.
Stayed 2 nights in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Omni on 11 May 2024
Thank you for the review!

10/10 Excellent

Genita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Apr 2024
Response from Omni on 5 May 2024
Thank you for the review!

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms
Stayed 2 nights in May 2024
Response from Omni on 5 May 2024
Thank you for the review!

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Apr 2024
Response from Omni on 5 May 2024
Thank you for the review!

10/10 Excellent

Melissa

Stayed 1 night in May 2024
Response from Omni on 25 May 2024
Thank you for the review!

10/10 Excellent

Philip

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at check in was not the best. Everything else was really great.
Stayed 2 nights in Apr 2024
Response from Omni on 5 May 2024
Thank you for the review!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Apr 2024
Response from Omni on 30 Apr 2024
Thank you for the review!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Omni on 30 Apr 2024
Thank you for the review!