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Reviews of Hilton Boston Logan Airport

4 out of 5
Hilton Boston Logan Airport
One Hotel Drive, Boston, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1821 out of 2821 reviews" "
Rating 8 - Good. 586 out of 2821 reviews" "
Rating 6 - Okay. 220 out of 2821 reviews" "
Rating 4 - Poor. 102 out of 2821 reviews" "
Rating 2 - Terrible. 92 out of 2821 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Bethany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Called twice to confirm a crib and double checked at check in. Stated it was in the room but wasn’t. Called three times for one and never got one. Property was clean and staff was friendly.
Stayed 1 night in May 2024

10/10 Excellent

Albert, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Hilton Logan when flying through the Boston area. It is a fantastic hotel, attached to the airport. Its super concerned. And the front desk staff is great. Excellent doormen, great shuttle drivers, restaurants, everything. Perfect all the time. We appreciate all of them.
Stayed 1 night in May 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was wonderful
Stayed 1 night in May 2024

10/10 Excellent

Aleasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Eric, McLean

Liked: Cleanliness, staff & service, property conditions & facilities
Walk to terminal
Stayed 1 night in May 2024

10/10 Excellent

SIU YAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Meriem, sewickley

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location near the airport. There is an airport shuttle too. The hotel and its rooms need renovation.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud all night
Stayed 1 night in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport, it’s attached with a walkable bridge. Clean room and friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Ming Hsun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
solid location if you are flying out early the next day.
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Amenities
Restaurant was not professionally managed. Seating was poor and food bland and over priced
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
All very straightforward.
Stayed 1 night in May 2024

6/10 Okay

Joelle

Stayed 2 nights in May 2024

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and front desk was very nice and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Logan
Stayed 1 night in May 2024

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got sent to OTHER Hilton so not to happy about that. But staff at both were very nice about fixing the issue.
Stayed 1 night in May 2024

8/10 Good

LaMar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

bruno, new orleans

Travelled with group
I supervisors around and it shows. Terrible servive
Stayed 1 night in May 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton at Logan is great! Very clean and confortsbke and excellent staff and service!!
Stayed 1 night in May 2024

10/10 Excellent

Albert, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel for a quick overnight on our way to London from Honolulu. Excellent everything: service, room, restaurants. Love it. Staying again on our way back in a couple weeks.
Stayed 1 night in May 2024

2/10 Terrible

Tammy

Stayed 1 night in Apr 2024

4/10 Poor

Tammy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property is so worn out. Beds are hard and uncomfortable. Wayyyyyy overpriced for what you get. I wouldn’t pay more than $100 a night for this place. And it was 3 Xs that! Employees all seem so pissed to be there and doing their job.
Stayed 2 nights in May 2024

10/10 Excellent

Wjc

Liked: Amenities, property conditions & facilities
Good value
Stayed 1 night in May 2024

10/10 Excellent

Kallan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here best location and staff!!
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in May 2024

10/10 Excellent

francisco

Stayed 1 night in May 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2024

2/10 Terrible

Theresa

The restaurant staff were exceptional. I was not happy with the front desk at check in. I was given a handicap room which I did not request. The Hilton staff should have communicated and asked if a handicap room was acceptable
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Apr 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tonimarie, Fall River

👍
Stayed 1 night in Apr 2024

8/10 Good

connie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

8/10 Good

valerie, warren

Liked: Staff & service, property conditions & facilities
Convenient for airport. Good breakfast. Able to get room service when i arrived at 10.00 PM
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Stayed 1 night in Apr 2024

6/10 Okay

REIWISON

Stayed 1 night in Apr 2024

8/10 Good

HONGXIA

Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
A little dated and grout in bathroom needs cleaning. Shuttle from airport to hotel and back is great.
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Peter

Stayed 1 night in Apr 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Walk from airport important
Stayed 1 night in Apr 2024