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First one I arrived. One of their host was very rude totally rude. I asked her if there’s any room available. She says noon cannot check until 3 o’clock. It’s ridiculous when I hear something because I noticed there was a lot of people in the morning checked out. I talked to the manager he was also rude about it until they gave me A room at 1:30. It’s ridiculous. I would never ever refer anyone to this type of hotel. It’s dirty and it smells pee inside the room and also they stole my AirPod was sitting on the table that I did not get. I tried to get from the front desk and they said they’re not responsible for anything inside the room, really bad stay
Ghassan
Stayed 4 nights in May 2024
Response from Kyle S on 23 May 2024
We're sorry you were unhappy with the room we'll work hard to fix the issue you experienced. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place. Thank you for taking the time to let us know about your experience while staying with us. I hope you choose to stay with us again when your travels bring you back to the area.
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
The hotel was near the highway and next to shopping and food.
Shoney
Stayed 1 night in May 2024
Response from Kyle S on 8 May 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Hello! I'm so glad that you enjoyed your stay with us and your experience of our hotel. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again in your future travels!
10/10 Excellent
Stephanie
25 Apr 2024
Stephanie
Stayed 1 night in Apr 2024
Response from Kyle S on 20 May 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Hello! I'm so glad that you enjoyed your stay with us and your experience of our hotel. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again in your future travels!
8/10 Good
selene, Waltham
Travelled with family, Travelled with family and small children
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Wonderful to hear that you enjoyed your stay with us as well as our friendly staff. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us as well at the check in process and our friendly staff. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
10/10 Excellent
Duran
13 Feb 2024
Duran
Stayed 1 night in Feb 2024
Response from Kyle S on 24 Mar 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Lovely place to stay. We had an issue with no hot water the last day which turned out to be something needed to be reset. Staff was friendly and polite!
Diane
Stayed 2 nights in Feb 2024
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
10/10 Excellent
Jeffrey
5 Feb 2024
Jeffrey
Stayed 3 nights in Feb 2024
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the tame to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Friendly, helpful, upbeat staff was a major plus during my stay for the Massachusetts Baseball Coaches Association clinic this weekend. Great venue. You see the staff’s pride wether it be the front desk, restaurant, banquet, housekeeping and
Maintenance. Breakfast was a home run!! Thanks to all!!
Paul
Stayed 2 nights in Jan 2024
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
2/10 Terrible
Elizabeth
25 Dec 2023
Disliked: Staff & service
I arrived at 12:10 am and there was no staff to be found. I had to find another place to stay after traveling all day.
Any stranger could of walked in and accessed the propery.
Elizabeth
Stayed 1 night in Dec 2023
Response from Kyle S on 15 Feb 2024
Hello Elizabeth, I apologize this was your experience of our hotel. We always have staff on property, however during the overnight shifts the auditor may not be present at the desk but there is a bell available to ring for service. I am so sorry that this was your first impression of our property. Please feel free to give us a call here at the hotel if there is anything that we can do to accommodate. Thank you.
So great. Easy off the highway. Right behind a huge marketplace. Hotel is up to date and clean. Pub/bat is great
Raven
Stayed 1 night in Dec 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Right off 95, but commute into Boston is lengthy.
Too bad they didn’t have dinner, the bar has a few items. No pool, has a gym.
Room was clean!
Close to shopping and food areas.
Lori
Response from Kyle S on 15 Feb 2024
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
10/10 Excellent
Peter
10 Dec 2023
Peter
Stayed 2 nights in Dec 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
6/10 Okay
Chantal, Columbus
Travelled with partner
26 Nov 2023
Liked: Staff & service, amenities
Nice hotel, room was clean and bed very comfortable. The bathroom was in need of an update though….very old fixtures and vibe. Hotel allows dogs which is great for dog lovers but annoying when you’re trying to sleep and the dog next door barks all night. If they’re going to allow dogs, they should put those guests in a different part of the hotel so not to disturb other guests. The breakfast was decent but i hate eating off of paper plates and plastic flatware. All in all a decent place for one night, i would have asked for a different room away from the barking dogs if i planned to stay longer.
Wonderful hotel at which we've stayed many times. This time, however, one of this 11 story hotel's two elevators was out of service for "renovations". This was unacceptable. In addition, room have recently been very nicely updated. The beds, however, have not. The bed in our room was saggy and appeared old.
Loved this property. Everyone was very friendly and the entire hotel was clean! The lobby was very warm and welcoming!
Grisell
Stayed 4 nights in Nov 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us as well as our staff and the lobby. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
10/10 Excellent
Tania
7 Nov 2023
Tania
Stayed 2 nights in Nov 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
8/10 Good
Erin
Travelled with family
6 Nov 2023
Nice renovations
Erin
Stayed 1 night in Nov 2023
Response from Kyle S on 13 Dec 2023
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
8/10 Good
Bruce
Travelled with partner
5 Nov 2023
Easy access to restaurants and retail. Good friendly service at restaurant and check in. Lifts were not functioning properly and shared with back of house functions.
Bruce
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us as well as the room and our staff. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
It was a great place to stay. Staff was friendly and helpful. Breakfast was great!
Danielle
Stayed 3 nights in Oct 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us as well as our friendly staff and the breakfast. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
TV didn’t work (could turn on and off but couldn’t use other buttons), and there was a hair in the sink, but breakfast was decent and beds super comfortable. And the location is quiet and convenient.
I needed help printing something and the person who helped me was very friendly and wanted to make sure that I was able to accomplished what I needed to do.
Deborah
Stayed 2 nights in Oct 2023
Response from Kyle S on 5 Dec 2023
Wonderful to hear that you enjoyed your stay with us as well as our friendly staff. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
This was a very nice and beautifully decorated hotel. The rooms were very clean and bed was very comfortable. The complimentary breakfast was a feast so A to that. The only downside was the limited dining options in the area but I would stay there again.
VIRGINA D
Stayed 1 night in Oct 2023
Response from Kyle S on 15 Feb 2024
Hello, We appreciate you taking the time to share about your stay with us. Thank you for choosing the Four Points Wakefield Boston for your most recent stay! We're glad that you enjoyed your time with us, and we hope to be your first choice the next time your travels bring you our way!
Wonderful to hear that you enjoyed your stay with us. Thank you for choosing Four Points Wakefield Boston Hotel & Conference Center for your resent travels. We hope you choose us again on your next trip!
6/10 Okay
Megan
19 Oct 2023
Liked: Cleanliness, staff & service
Room was clean, but large trash cans always in the hallway are gross.