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"the room was lovely"

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"Very convenient location. Room is clean and spacious."

"No refrigerator was a difficulty "

"My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience."

"I am so impressed by this hotel! The manager is available via WhatsApp and kindly supplied some tea packets and a lovely mini card as I wasn’t feeling well upon arrival (and a cute little teddy bear keychain!) The staff is cordial and smiley. The room and bathroom is immaculate and the shower EXCELLENT!! Great water pressure and easy to turn on and off to save water. There is only sink soap missing. I love the hotel is trying to be eco-friendly with plastic bottle and aluminium can recycling in...

"The Brunei is unpretentious. yet provides excellent service not inferior to 5* hotels. Visiting the Sultanate during Ramadan was interesting and challenging and the Brunei managed to accommodate foreign tourists with great service and sensitivity. We are totally satisfied with our stay at The Brunei. "

"Fantastic location and such helpful friendly staff"

"The checkout procedure was tedious and lengthy. It may due to lack of training or being trained."