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Reviews of Borjomi Likani to Borjomi Likani Health & Spa Centre

5 out of 5
Borjomi Likani to Borjomi Likani Health & Spa Centre
Meskheti Street 16, Borjomi, Samtskhe-Javakheti

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 59 reviews" "
Rating 8 - Good. 11 out of 59 reviews" "
Rating 6 - Okay. 9 out of 59 reviews" "
Rating 4 - Poor. 5 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

8.6/10

Cleanliness

7.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Giorgi

Liked: Cleanliness
Disliked: Staff & service
Overpriced mini bar in room And extra charges …
Stayed 1 night in Mar 2024
Response from Natia on 26 Mar 2024
Dear Mr. Giorgi, Thank you for sharing your feedback. It will be our pleasure to welcome you back. Best Regards, Natia Kitriashvili, Rooms Division Manager

10/10 Excellent

Zaza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place very clean very professional stuff Very welcome beautiful atmosphere!
Stayed 5 nights in Feb 2024
Response from Natia on 26 Mar 2024
Dear Mr. Zaza, Thank you for sharing your feedback. It will be our pleasure to welcome you back! Best Regards, Natia Kitriashvili, Rooms Division Manager

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Administration on 31 Jan 2024
Dear Anna, Thank you very much for your review.We hope you will visit us soon again. Respectfully Yours

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Administration on 31 Jan 2024
Dear Anna, Thank you very much for your review.We hope you will visit us soon again. Respectfully Yours

10/10 Excellent

Tatyana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Arturs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location at amazing area, breakfast was poor and dont worth this money
Stayed 2 nights in Oct 2023
Response from Hotel Administration on 12 Oct 2023
Thank you very much for your review, we will discuss it with out team. Best Regards

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spa - very relaxing and nice
Stayed 1 night in Jul 2023
Response from Hotel Administration on 22 Aug 2023
Thank you very much for your review!

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Tatiana

Stayed 6 nights in Nov 2022

6/10 Okay

Abdullah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2022

4/10 Poor

Tal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great design and worst service.
Likani is definitely impressive hotel, but … I took 3 superior suits there, and we tried 5 time to get room service and every call they hang up, then we didn’t had hot water in all 3 rooms, After the costume relation manager apologize about all the mistakes and took from our vacation few hours they even charged us for the club sandwich. Likani have terrible service and We will not go back again.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service & management
The hotel was classified as a 5-stars hotel, however it can hardly fit into 4-stars category. I stayed there during a heavy snow period, when the roads were at a very bad condition to drive, so walking to Borjomi's city center was almost impossible. Thinking that I was staying in a "Resort & health Spa", I assumed that there was no need to go outside to eat or have coffee, however I was wrong. Everything was outdated, starting from the room to the cafe & Resturant. Room service was a joke, they come for cleaning in the late afternoon, when am back after a long day trip to get some rest!! and they hardly do a thing. For breakfast the Resturant only serves buffet, no menus orders. Instead I was directed to the "cafe" that serves nothing but coffee & alcoholic drinks. The Georgian Resturant on the 6th floor served good food, still it is totally neglected. So other days I had to go outside for a nice place & proper coffee/light meal. Even after snow fall has stopped, the path from car park to the hotel entrance was not cleared from snow buildup, which became icy & slippery. The only positive and nice thing was the park/forest of this place. They do have an amazing huge land, so Mother Nature is serving them well in this regard. This hotel requires total refurbishment & proper management
Stayed 4 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in beautiful location, but staff and service is horrible! The rooms are big, beautiful view, clean swimming pool, could have been 5 stars. Staff does not speak English and will bother you ( they called me 3! Times because they had problems with Expedia)
Stayed 1 night in Jun 2021
Response from Lali on 7 Aug 2021
Dear Guest, Please accept our sincerest apologize for the inconveniences you faced in our hotel. We hope you will visit us again and for your next trip we will do our best to meet your expectations. with kind regards.

6/10 Okay

Beniamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

galit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מצויין
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Excellent facilities. Great breakfast buffet.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reconended
Fancy, clean, nice staff, great view.
Stayed 2 nights in Sep 2019

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is fear, room is perfect and the size is great, the view from the room is very nice Breakfast was extremely bad
Stayed 1 night in Aug 2019

4/10 Poor

Bashar

Disliked: Cleanliness, staff & service
Poor Service
Very dirty room carpet and water kattle. They upgrade the room after big argument with the Manager to a presidential suite Next day morning I went to make a coffee I found also a rusty water kattle I don't know how this hotel is a 5 star
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Borjomi Likani. Beautiful grounds, outstanding staff, clean, facilities. Highly recommend.
Stayed 10 nights in Jun 2019

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A great place to relax, the rooms are spacious, breakfast is good and varied. The staff are good but need to be more friendly. Check out on time, the extension not allowed, be careful in dealing with a taxi even if through the hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family place away from cuty life
Away from city noise and life. A place where you have your own part of forest with river flowing beside. A total scenic feeling. For a family with a 2 year kid , Its the best choice with kids having their own play and activity area. Its 5 min drive from borjomi main city and as we rented car we had every thing we bargained for. For travellers without rental car you can have 15 min walk to the city for food and grocery. Room has all the necessities/amenities required for a great living. The size of room is good enough for 2 adults with 2 childs. Overall great experience.
Stayed 3 nights in Apr 2019

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at reasonable price
Lovely hotel. Very good spa and gym. Good food in the evening restaurants. Breakfast ok -ish. Quiet position and nice grounds with mountain views. Bit out of town but I had a car so I didn't have a problem. We would stay again if only for the lovely lady playing the violin in the foyer lounge
Stayed 2 nights in Apr 2019

10/10 Excellent

Abdul Ghafour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent
Stayed 1 night in Apr 2019

10/10 Excellent

meytal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with nice places for a walk around the hotel
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay: walking distance to the city Center, the rooms are nicely designed, we loved balconies; breakfast was delicious. Highly recommended!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Emily

Great potential, poorly executed
Good points: Lovely hotel, beautiful setting. Pool, spa & gym well equipped. Good selection of well-priced treatments available. Bad points: Service & food were not 5-star. Reception area can be a little chaotic, staff are inattentive and generally unfriendly. Guest relations had inadequate knowledge of all that the Borjomi area has to offer - we sought information online or nearby tourist information. Food quality really left the hotel down - vast selection at buffet but not very tasty or nutritious with some exception.
Stayed 5 nights in Aug 2018

10/10 Excellent

david

The best hotel for relaxing
Amazing hotel ,the spa very big and everything looks new and the staff very nice and helpful
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Die Zimmer sind geräumig und angenehm. Der Rest im Hotel ist sehr traurig. Das Essen ist eine Katastrophe.
Stayed 2 nights in Jan 2024
Response from Hotel Administration on 31 Jan 2024
Dear Zimmer, Thank you very much for your review.We are very sorry that we did not meet your expectations. Respectfully Yours

8/10 Good

Abdulrahman

Stayed 1 night in Nov 2021

4/10 Poor

Vladislav

Travelled with family
Disliked: Property conditions & facilities
Никогда больше - отель Боржоми -Ликани
Отель абсолютно не соответствует заявленному уровню . Здесь мало места , чтобы описать все . Мы описали наши впечатления и сделали фотографии , собираемся поделиться этой информацией в сети . Претензий к поварам и горничным - нет , только к руководству.
Stayed 10 nights in Dec 2019

10/10 Excellent

Teimuraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Bade- und Kur-Ausstattun. Mittelprächtige Küche (Buffet). Gute Lage. Der einzige schwarze Punkt. Fuer Taxi in die Stadt werden 20 Lare verlangt, waehrend der regulaere Taxipreis5 Laribetraegt. Unverständlich!
Stayed 7 nights in Dec 2019

8/10 Good

Bo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bekvämt och rent rum. Trevlig restaurang på översta våningen, med toppservice från servitris. Personalen i receptionen var inte trevliga. Totalt ointresserade.
Stayed 1 night in Oct 2019

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ohne Personal wäre der Aufenthalt o.k. gewesen.
Leider ist das ganze Hotel ziemlich ungepflegt. Der Pool besonders. Ganz schlimm ist aber das Personal. Jeder steckt mit seinem Kopf permanent im Mobiltelefon. Man kann nicht bestellen weil einem keiner sieht. Die Dame an der SPA Rezeption besonders. Eine enorm unhöfliche Person.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
فندق رائع
فندق جميل موقعه امام البحر يفصل بينه وبين البحر شارع يوجد الكثير من الفعاليات امامه على الشاطئ الفندق على شكل دائرة وفي كل طابق يوجد اكثر شي 6 غرف جميع الغرف لها اطلالة رائعه البوليفارد يمتد على طول الشاطئ يعتبر امام الفندق افضل مدن جورجيا ومن افضل الفنادق فيها
Stayed 1 night in Sep 2019

6/10 Okay

adnan

Liked: Cleanliness
جيد
لابأس به ليوم واحد فقط
Stayed 1 night in Jul 2019

2/10 Terrible

mukam

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Otel personelleri çok çok kötü
Otel personelleri cok kotu. Ilgilenmiyorlar. Ayrica 10dolarlik dedikler ickilerine 75dolar dolar almaya kalkıştılar.
Stayed 14 nights in Jul 2019

8/10 Good

monerah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place. Dissapointed service.
Very disappointing restaurant service: - staff do not speak English at all, do not speak even Russian in Georgian restaurant 6th floor - completely unfriendly service - low quality of Georgian food did not expect - 3rd time in the hotel, the lam is in the menu and never available - staff have not idea about wine and qualification of wines Sad story, dear management. Especially, for such a wonderful hotel, as you have. Hope that one day, you will explain to your staff one important thing: The conversations are verboten about the clients and in behind of clients...
Stayed 2 nights in Jun 2019

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019