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Reviews of HomeTowne Studios by Red Roof Bordentown - McGuire AFB

2.5 out of 5
HomeTowne Studios by Red Roof Bordentown - McGuire AFB
1073 US 206 Building B, Bordentown, NJ

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 67 reviews" "
Rating 8 - Good. 18 out of 67 reviews" "
Rating 6 - Okay. 10 out of 67 reviews" "
Rating 4 - Poor. 7 out of 67 reviews" "
Rating 2 - Terrible. 12 out of 67 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly clean room and a room clean in between my stay. I will def be back
Stayed 3 nights in Feb 2024
Response from Adraine Rediresponse Specialist on 4 Mar 2024
Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS BORDENTOWN - MCGUIRE AFB and I appreciate your 5/5 score following your stay. I am happy to read that you found the staff to be friendly and the room to be clean. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Terrible

Narquel

Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst places i have ever been in
It was a horrible stay & experience.. I had to ask for a different room..The first room was dirty, noisy & cold...Hair in the sink, the table that was in there was filthy...I was placed in the middle of families who lived at the hotel, permanently...The hotel was a pet friendly, so of course i almost stepped in a huge pile of nasty watery pooped, that was at the top of the steps..The only nice thing i have to say about this place, the first desk didn't give me a hassle switching rooms...I would never come here again, even if i didn't have a choice....Oh forgot to mention a bug in the corner of the new room & a smell...I'm checking out & checking into a 3 star hotel with satisfaction written everywhere...
Stayed 2 nights in Dec 2023
Response from Oniel Rediresponse Specialist on 28 Dec 2023
Hi Narquel,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. It's nice to read that you took liking to our staff, however, I am disappointed to read that you encountered pests at our hotel, our apologies. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. Sincerely,OnielRedRoof Management Rediresponse Specialist

8/10 Good

James

Stayed 1 night in Nov 2023
Response from OnielRediresponse Specialist on 28 Dec 2023
Hi James,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 Excellent

Marnie

Liked: Cleanliness, property conditions & facilities
After a long trip we got checked in But the card door lock did not work We yave to go to the front desk twice before sending someone in to help us Other wise its good
Stayed 1 night in Nov 2023
Response from Sharma RediResponse Specialist on 12 Nov 2023
Dear Marnie,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS BORDENTOWN - MCGUIRE AFB. I am sorry that your experience did not meet your expectations due to the situation you mentioned regarding the broken card door lock. Nevertheless, it's good to hear the issue was resolved and otherwise your visit was good.We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

Armika

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like the people hanging outside my door doing drugs noisey Roaches in my room toilet broke.
Stayed 2 nights in Nov 2023
Response from Gabrielle RediResponse Specialist on 8 Nov 2023
Dear Armika,We are sorry to hear your recent experience at the HOMETOWNE STUDIOS BORDENTOWN - MCGUIRE AFB did not meet your expectations. We are truly disappointed to read that you encountered these distasteful situations during your recent visit. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I brought the matter to our property management team's attention to be investigated.Thank you for bringing this to our attention and we wish you all the best in your future travels.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 Poor

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience!
This hotel, has long term stay occupance and they are everywhere! Early in the mornings they are sitting outside smoking and talking loudly! Late at night they are doing the same thing! We did not get much sleep! They were women and children also living there and they were toys all over the parking lot! We found spiders in out room! We will not be staying there again and do not recommend it!
Stayed 2 nights in Oct 2023
Response from Gabrielle RediResponse Specialist on 30 Oct 2023
Thank you for taking a moment to leave a review, Leonard. The staff and I at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB were disappointed to see your 4/10 score following your stay. You stated that the smoking mentioned, the noise described and the other listed issues hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks,Gabrielle Red Roof Management RediResponse Specialist

8/10 Good

Abdul

Liked: Cleanliness, staff & service
Overall the room was good didn’t like where my room was located (right in front of the steps) it sound like people were in and out my room all night it was a good spot to rest for the night
Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on 21 Oct 2023
Thank you for taking a moment to leave a review, Abdul. The staff and I at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB appreciate your 8/10 score following your stay. I am happy that you found our hotel to be a good rest spot. However, you stated that you didn't like where your room was. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,GabrielleRed Roof Management RediResponse Specialist

2/10 Terrible

Suzanne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a nice place to stay
1. Exterior areas were dirty. Dining chairs were outside rooms in walkways where people sat smoking and did so till 3am in the morning. People left garbage outside doors 2. We rented a room that was advertised as having a kitchenette so I packed food to cook for dinner and breakfast. There was nothing in the kitchenette to cook with or to eat with, not even a cup to heat water in the microwave for coffee. I called the desk. They wanted $49 to use a cooktop, plates and silverware. I’ve been to 67 countries and 48 states and never had a kitchenette with nothing in it. 3. The toilet flushed then ran, then wouldn’t flush. By this time it was late and we were exhausted and the smokers were making noise so we just tried to sleep. 4. For $116 plus tax this was the worst night we ever had on the road. The front of the place looked ok, but after checkin we had to pull around the back of the property and it was scary. Two people had piles of clothes on the walkway and were sitting on the cement smoking. Guys were hanging around doing nothing. If we weren’t pushed for time and needed to get off the road and rest we would’ve driven away. 5. The guy that checked us in was okay and the room looked okay. The bed was clean. But that didn’t make up for the fact that the room had a lingering odor of smoke and the fact that the kitchenette was useless which is really a misrepresentation of what we assumed we were renting.
Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on 10 Oct 2023
Dear Suzanne,Thank you for your review following your stay at HomeTowne Studios by Red Roof Bordentown - McGuire AFB. I am happy that our clean beds, staff and the other highlights satisfied you. However, you stated that the smell described, the noise mentioned and the other issues hindered your stay. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Most
From check in to check-out, this stay was very nice. Since this hotel is right off of 206, it may seem questionable but whoever the new management is, they've done a good job of keeping the hotel well lit and the security cameras are just added safety, which I appreciated. The room was clean, it wasn't noisy outside and as a result, I so slept well. Thank you!
Stayed 1 night in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on 24 Sept 2023
Hi Valued Guest,I would like to personally thank you for sharing your feedback following your experience at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB with us. It was so rewarding to see that we earned your 10/10 score with our clean rooms and quiet property, despite our location being located right off of the US-206. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

2/10 Terrible

David, Jacksonville

Stayed 2 nights in Sep 2023
Response from Oshane RediResponse Specialist on 19 Sept 2023
Hello David, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS BORDENTOWN - MCGUIRE AFB and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 Terrible

Mike

Travelled with family
Disliked: Amenities
Dirty room, dirty towels, worst I ever experience. Someone needs to notify cooperate!
Stayed 4 nights in Aug 2023
Response from Sharma RediResponse Specialist on 10 Aug 2023
Dear Mike,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS BORDENTOWN - MCGUIRE AFB. I am sorry your stay fell short of your expectations due to the cleanliness of your room and the linens not being up to your standards.In the future, should you stay with us again, please contact our front desk immediately to ensure you're satisfied. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

MILLIE, BROOKLYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for the weekend, staff was friendly and helpful. The pool was great. The updated rooms were nice. The bathrooms can use an update but was ok. Parking spots should have room numbers on them. Our spot kept being taken in the evening when we would get back from dinner.

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Gabrielle RediResponse Specialist on 28 Jun 2023
Thank you for taking a moment to leave a review, Miguel. Myself and the staff at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB appreciate your 8/10 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Gabrielle RediResponse Specialist

6/10 Okay

Camile L

Stayed 2 nights in Jun 2023
Response from Devorine RediResponse Specialist on 16 Jul 2023
Thank you for taking a moment to complete our survey, Camile. The staff at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

4/10 Poor

Edgar, Philadelphia

Travelled with partner
Disliked: Staff & service
Lazy staff. Do Not recommend staying here. Residents aren’t too great, either.
Stayed 2 nights in May 2023
Response from Sashauna Red Roof Management on 2 Jun 2023
Dear Edgar,Thank you for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. The situation you described regarding the service from the staff and the residents not to your liking is truly regrettable. We are very sorry for your experience. Our team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 Excellent

Xiana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2023
Response from Adraine Red Roof Management on 10 May 2023
Dear Xiana, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. I am happy to read that your stay with us went perfect which resulted in your 5/5 score. Positive feedback like yours is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Adraine Red Roof ManagementRediResponse Specialist

8/10 Good

Teri

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Adraine Red Roof Management on 8 May 2023
Hello Teri, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine Red Roof Management RediResponse Specialist

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed!
There were several other guests there having a get-together outside being very loud till after midnight. And we had roaches in our room. And a hole in the wall behind the bathroom door that we noticed as soon as we got there and when we called the front desk they said we know about that. The stairs closes to our second floor room were also out of order.
Stayed 1 night in Mar 2023
Response from Xao RediResponse Specialist on 5 Apr 2023
Hello Valued Guest,Thanks for sharing your comments following your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. We were saddened to see your 2/10 score. You stated that the noise from other guests and the listed insects, along with the hole in the wall listed in your feedback hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. As such, your feedback has been shared with the property.Guest feedback helps us to grow, so thank you for sharing. We would love to improve the impression left with you.Best wishes,XaoRediResponse Specialist

8/10 Good

Karl

Good place
Stayed 7 nights in Feb 2023
Response from Samantha RediResponse Specialist on 28 Mar 2023
Dear Karl,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. I am happy to hear that you found our hotel to be a good place to stay, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,SamanthaRediResponse Specialist

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and price
Stayed 7 nights in Feb 2023
Response from Samantha RediResponse Specialist on 28 Mar 2023
Dear Karl,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. It's great to hear that you were pleased with the good service you received from our staff and our affordable prices. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,SamanthaRediResponse Specialist

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and at a fair price
Stayed 1 night in Mar 2023
Response from Samantha RediResponse Specialist on 28 Mar 2023
Dear Karl,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. I am happy you were pleased with the excellent service you received from our staff and our affordable rates. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Samantha RediResponse Specialist

8/10 Good

Karl

Travelled with partner
Good service but need to clean a little better
Stayed 1 night in Mar 2023
Response from Kerry-Lee RediResponse Specialist on 14 Mar 2023
Dear Karl,The staff and I at the HOMETOWNE STUDIOS BORDENTOWN - MCGUIRE AFB appreciate your feedback and are happy to see your stay was good resulting in your 4/5 scoring. We were pleased to read you received good service. However, the cleanliness of the property was not to your liking. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your review. The staff and I would love to provide you with another nice stay in the future. Sincerely, Kerry-Lee RediResponse Specialist

8/10 Good

Baptista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
For this to be a sudden stay at a low rate, the hotel was pretty decent. I've stayed here before years ago and was disappointed, the upgrades and touch up looked nice. There could be more upgrades, but for the price and urgency. It was great.
Stayed 3 nights in Feb 2023
Response from Xao RediResponse Specialist on 15 Feb 2023
Thank you for sharing your 8/10 score with us, Baptista. The staff at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB were pleased to see that our low prices and decent location, along with our upgrades to our location and our availability when you needed it were highlights to your stay. Your comments about more upgrades will be taken into consideration.Thanks again for sharing with us and we look forward to show you our improvements going forward.Best wishes,XaoRediResponse Specialist

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was polite and very good, also the people at the front desk were polite and helpful
Response from Adraine RediResponse Specialist on 18 Jan 2023
Dear Karl, Thank you for taking the time to share your feedback regarding your stay at the HomeTowne Studios by Red Roof Bordentown - McGuire AFB. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding the staff who were helpful, polite and very good. Positive feedback like yours is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Adraine RediResponse Specialist

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenience, dining, safe, good staff and service
Response from Chirell RediResponse Specialist on 27 Dec 2022
Dear Karl,Thank you for taking the time to share your feedback regarding your experience. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our convenience great staff and safe environment. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,Chirell RediResponse Specialist

10/10 Excellent

Wanda

Stayed 1 night in Dec 2022
Response from Chirell RediResponse Specialist on 26 Dec 2022
Thanks for sharing this perfect rating, Wanda. Our goal is to provide a clean and comfortable stay for all our guests and we re proud to have achieved that with your visit prompting your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you re in the area.Sincerely,ChirellRediResponse Specialist

8/10 Good

Alex

We usually stay at the other one, Red Roof Inn, and it’s pretty good, but this place wasn’t all that clean, the room wasn’t ready at check in time and there are no usb ports in the room. Not going back to this one.
Stayed 1 night in Dec 2022
Response from Tianna (RediResponse Specialist) on 5 Dec 2022
Hello Alex,Thank you for taking the time to share your feedback regarding your recent visit. We sincerely appreciate your feedback and we're happy to see we earned your 4/5 rating. However, you indicated that you were unsatisfied with the cleanliness of your room and that it was not ready for check in time. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve your experience and the quality of our services. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be better
It was nice and quiet and wasn’t that full so Pool was great to go only thing I would complain is that Wifi only worked for first day after that signal was Terrible. Also the bathroom wall had a hall that they haven’t fixed and it looks like it been there a while.
Bathroom wall Room 245
Stayed 10 nights in Jul 2022

6/10 Okay

Martin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Hayley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a used condom on the floor when i stepped out of my room.
Stayed 1 night in Jun 2022

4/10 Poor

Jo Ann

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean, that's the only plus to this accomodation. There were snacks to buy in the darkened lobby, but that was the only food available. No coffee in the room, no coffee or breakfast served in the morning. The hairdryer in the room was broken. The toilet seat had been attempted to be painted instead of replaced & the paint was peeling all around it. There was a range hood vent over the counter, but no stove. There was a tv, refrigerator, & microwave, all in working order. The staff at the desk were friendly & helpful.
Stayed 1 night in May 2022

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2022

6/10 Okay

Jaime

Travelled with group
Well although the room was clean their were roachea in the room
Stayed 1 night in Apr 2022

10/10 Excellent

John

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always on point
Customer service is always A-1 and friendly for any additions I need
Stayed 2 nights in Jan 2022

6/10 Okay

Denise, San Antonio

Liked: Amenities
I like the refrigerator size. I had an issue with a lady staff member. She ty2 J,Q said
Stayed 3 nights in Oct 2021

2/10 Terrible

James Allen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I rente dthree rooms for coworkers and myself. we stayed less than an hour. on room had bedbugs ((dead or alive) and =yellow stains sin the sheets. one had strong odor of cigarettes, the had strong odor of cat pee. All were filthy
Stayed 2 nights in Oct 2021

2/10 Terrible

Bielka

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Brittni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The suite we booked was dirty, mold was in the shower and it smelled horrible. The front staff relocated us to a non suite room which was better. There was an outdoor pool which was closed for renovation which we were not made aware of.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor
Stayed 5 nights in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, fridge was a good size, plenty of counter space. No coffee maker, hot cups, and only one small garbage can for the whole rental room/bathroom. Thankfully I pack instant coffee/tea bags and microwaveable cup. Don't know if they rent coffeemakers out, but they rent electric griddle/cook pans. Close to the New Jersey Renaissance Faire I was going to. There are several other motel/hotels in the area but were more pricey. This one is newly renovated from 2 years ago. New laminate flooring through, no carpet. House keeping didn't visit my room while I was there. But ran out of a couple things and had to go to front desk (minor inconvenience). Would stay again.
Stayed 3 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was unprepared after check in time. Got there bed wasnt made old linens on the chair dusty furniture. Had to wait 30 additional mins for my room.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Although there is no smoking signs everywhere, the room reeked of cigarettes. I had to go to a local walmart and buy air fresheners, febreeze, and candles. I was there for two weeks and never was my room cleaned or fresh towels brought to me. The other room inhabitants were noisy and there apparently is no sound proofing between any of the rooms as you can hear EVERYTHING.
Stayed 11 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Location and very economical
Stayed 1 night in May 2021