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"Exceptional and friendly staff. Would love to stay at their hotels or their affiliated hotel groups "

"Very nice stay, staff was friendly and always helpful. "

"We really loved our 4 day stay here. Everything about it. But the thing that stood out for us was the genuinely thoughtful and caring staff. They really go above and beyond to making you feel like you are special without being intrusive. I’ve been to 5 star resorts but nothing compares. So many perks. They have the best breakfast in the morning. Three times a week they have these free exceptional yoga classes. The instructor, Daniella, was wonderful. She taught the class thoughtfully, including those who were new to yoga. They have free very nice air conditioned vans that can shuttle you into town and pick you up at a designated location every twenty minutes. The rooms are beautiful. Clean and large. Our room had a stunning beach view and had easy access to breakfast and the beach. This hotel lacks for nothing. 5 stars plus!!! We will certainly be back!! "

"Pleasantly surprised by how good the breakfast was, we had it every morning and they had slightly different options every morning which was nice. Our room was nice and clean. The staff was very friendly and helpful. Shuttles run throughout the resort all the time & free. Security at the gate was also really nice and we made friends with some of them. We felt really safe at our stay, gated resort. Would definitely book again. One of the nicer & affordable resorts on Bora. It was right across from the city mall too which also had an ATM and restaurants, and anything else you could need."

"Second "

"Everything was excellent. Staff, hotel, pool, multiple dinning options."

"friendly affordable and accessible "

"The resort has amazing pools meandering through. The staff are incredibly friendly and helpful. This resort has beautiful gardens and is an oasis virtually on the beach. They have reserved sunloungers on the beach for guest. Our only concern was the breakfast which was mostly all cooked and did not include the basics, such as Yoghurts, Cereals, Green Tea. If Hennan fixed their food offering, nowhere else could compete."

"Breakfast was solid—about half the time we ate there (2 out of 4 days), it was really good. The room itself was excellent value: very spacious, well laid out, and easily a 10/10. Having the market, Mercury, restaurants, department store, and more all within the hotel was extremely convenient. The location is a bit away from the beaches and main tourist areas, but it worked well for us—and we actually enjoyed the extra walking. The staff was helpful overall, though the split front desk setup created some confusion. The check-in process also felt a bit outdated—an app or online pre-check-in would streamline things and eliminate the unnecessary lines. We would definitely stay here again. It’s a bit of a tough rating—4 feels too low, but 5 feels slightly high in some areas. Overall, though, it’s a great value for what you get."