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Reviews of La Quinta Inn & Suites by Wyndham Boone University

2.5 out of 5
La Quinta Inn & Suites by Wyndham Boone University
165 Highway 105 Extension, Boone, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 68 out of 1003 reviews" "
Rating 4 - Poor. 42 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Caniyah

Stayed 2 nights in May 2024
Response from Management on 22 May 2024
Thank you for your review. We are sorry that your stay did not go as planned. We would love to have more feedback so that we can help to improve for future guests. We hope that you will give us another chance in the future for a perfect stay.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Breakfast was pretty good. Not really walkable to downtown.
Stayed 2 nights in May 2024
Response from Management on 20 May 2024
Dear Jonathan, Thank you for sharing your experience at La Quinta Inn & Suites by Wyndham Boone University. We're delighted to hear that you found our team pleasant and enjoyed our delicious complimentary hot breakfast. While we're disappointed to learn that our location was a longer walk to downtown then you expected, we hope the overall stay was enjoyable. Should your travels bring you back, we'd be thrilled to welcome you for another great stay.

8/10 Good

DeAnn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn't like the fact the tub...standing inside like i was gonna fall through. And in the middle of the night, someone was standing in the room while sleeping.
Stayed 1 night in May 2024
Response from Management on 15 May 2024
Thank you for staying at the La Quinta Inn & Suites Boone. Our team is always grateful for feedback and we are happy to let you know that the squeaky tubs are safe but we will be renovating them in the future into walk in showers. Safety and security are a top priority, so please don't hesitate to reach out to our front desk with any concerns. We do apologize for the miscommunication and we have shared your review with our staff to ensure that our processes are reviewed to make sure this doesn't happen in the future.

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very helpful
Stayed 1 night in May 2024
Response from Wendy Socias, General Manager on 13 May 2024
Thank you so much for the wonderful review and feedback. We are thrilled to hear that our helpful staff created a good experience for you. We hope to see you again on your next trip to the Boone area.

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Friendly people
Stayed 1 night in May 2024
Response from Wendy Socias, General Manager on 10 May 2024
Thank you so much for the 5 star review! We are thrilled to hear that our friendly staff made your stay a great one and we hope that you will choose us again in the future.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly
Stayed 2 nights in May 2024
Response from Wendy Socias, General Manager on 9 May 2024
Dear Charles, Thank you for your glowing review of La Quinta Inn & Suites by Wyndham Boone University. We're happy to hear you enjoyed our friendly, attentive team. We hope that you will choose us again next time you visit the area.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Wendy Socias, General Manager on 6 May 2024
Thank you so much for the 5 star review! We are thrilled to see that you enjoyed your stay and we hope that you will choose us again on your next trip to the Boone area.

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Wendy Socias, General Manager on 3 May 2024
Thank you for your five-star review! It was a pleasure to have you stay with us at La Quinta Inn & Suites by Wyndham Boone University, and we hope to welcome you back again in the future.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very friendly staff
Stayed 1 night in May 2024
Response from Management on 2 May 2024
Thank you so much for the great review and feedback. We are delighted to hear that our friendly staff helped to make your stay a great one. We hope that you will choose us again on your next adventure to the High Country.

8/10 Good

JOSEPH

Stayed 1 night in Apr 2024
Response from Management on 20 May 2024
Thank you so much for the good review. We are happy to hear that you enjoyed your stay and we hope that you will choose us again in the future.

4/10 Poor

Mark

Liked: Cleanliness, amenities
I was hoping for a quick breakfast before I hit the road and they were out of the eggs and sausage and didn’t get it refilled before I had to go…waited over 15 minutes
Stayed 1 night in Apr 2024
Response from Wendy Socias, General Manager on 27 Apr 2024
Dear Mark,Thank you for your review and feedback. It was a pleasure having you here recently, though we regret that you were not fully satisfied with your experience. We apologize for your issues with the hot breakfast items and we will be sure to discuss with our breakfast staff the importance of refilling items quicker. We hope you enjoyed your stay otherwise and wish you safe travels.

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Wendy Socias, General Manager on 26 Apr 2024
Thank you so much for the perfect rating! We are thrilled to see that you enjoyed your stay and we hope to welcome you back again in the future.

8/10 Good

George, Fort Lauderdale

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Needs some paint and a new carpet. Also, some of the furniture is dated and well used.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear George,Thank you for leaving a review. We are so glad you were able to visit us, and based on your rating, it seems you had an enjoyable time. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.General Manager, Wendy Socias

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ben McKethan, General Manager on 24 Apr 2024
Thank you so much for the great review. We hope that you will choose us again in the future.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin and checkout are very easy. Clean bathrooms, linens, and facilities. Breakfast is sufficient and help is efficient even when diners keep coming. Overall great stay.
Stayed 2 nights in Apr 2024
Response from Wendy Socias, General Manager on 22 Apr 2024
Dear Elaine, Thank you for taking the time to provide your review of La Quinta Inn & Suites by Wyndham Boone University. It is fantastic to know that the check-in and check-out processes were smooth and efficient, our rooms and bathrooms were sparkling clean, and breakfast was satisfying. We look forward to you staying with us again soon.

10/10 Excellent

Mark D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
[Stayed Wed. and Thur. (charged more)] The whirlpool was a nice addition to the room. Also, I had plenty of space. I liked all the exercise options nearby. Thurs. I asked at the desk. However, the staff told me about the charge for the second evening.
Stayed 1 night in Apr 2024
Response from Wendy Socias, General Manager on 17 Apr 2024
Dear Mark,Thanks for joining us at La Quinta Inn & Suites by Wyndham Boone University. It sounds like you had a comfortable stay in our spacious accommodations, and we hope you had a chance to enjoy our complimentary hot breakfast. Please know our front desk team is always happy to answer any questions regarding your account charges. We value you as our guest and hope you to welcome you back again in the future.

10/10 Excellent

Barry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. Rooms are well appointed and clean. Beds are comfortable, what more can you ask for from a hotel?
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Barry,We are delighted to hear you had a positive experience during your stay at La Quinta Inn & Suites by Wyndham Boone University. Our team takes great pride in providing friendly and supportive service, ensuring comfort and satisfaction throughout your stay. It's a pleasure to provide you with well-appointed and impeccably clean rooms, and we eagerly look forward to welcoming you back for another exceptional stay.General Manager, Wendy Socias

10/10 Excellent

Oscar

Stayed 4 nights in Apr 2024
Response from Wendy Socias, General Manager on 29 Apr 2024
Thank you so much for the wonderful review! We are thrilled that you enjoyed your stay and we hope that you will stay with us again in the future.

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extra amenities really helped us to relax during our stay and the staff was very polite and helpful
Stayed 1 night in Apr 2024
Response from Wendy Socias, General Manager on 8 Apr 2024
Thank you so much for the 5 out of 5 review! We are so happy to hear that our friendly service and wonderful amenities helped to create a great stay. We love to know that you had a relaxing stay and we hope that you will choose the La Quinta Inn & Suites again in the future.

6/10 Okay

Magdalena

Stayed 5 nights in Mar 2024
Response from Wendy Socias, General Manager on 16 Apr 2024
We appreciate you choosing the La Quinta Inn & Suites Boone. We hope that you had a wonderful time in Boone during your stay and we would love to have the opportunity to host you again in the future.

10/10 Excellent

Mandee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped here on our way home. It was in the middle of the night. With the friendly staff we were able to get checked in quickly and settled in our room for some sleep. Upon waking up we were greeted with a complimentary breakfast. The room and the hotel as a whole was very nice and clean. The beds were comfortable. Our room even had a little couch and tv room area.
Stayed 1 night in Apr 2024
Response from Wendy Socias, General Manager on 8 Apr 2024
Thank you so much for the wonderful review and feedback. We are so happy to hear that you were able to have a great nights sleep and enjoy our complimentary hot breakfast. Our staff work very hard to create a great experience and it is nice to hear that their friendly service helped to create a perfect stay for you. We hope that you will choose us again in the future.

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower works when it wants to. 2 of us got it to work, 3rd person in our group can’t get it to work. Knob just spins
Stayed 2 nights in Apr 2024
Response from Wendy Socias, General Manager on 8 Apr 2024
Dear George, Thank you for sharing your experience with us. We're disappointed to hear about the inconsistency with the shower in your room. Rest assured, we take such matters seriously and will address this promptly to ensure all amenities are in proper working order. Your feedback is valuable to us, and we hope to have the chance to welcome you back for a smoother and more enjoyable stay at our hotel.

8/10 Good

Julia

Stayed 1 night in Apr 2024
Response from Wendy Socias, General Manager on 27 Apr 2024
Thank you for the good review. We are happy to see that you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Virginia

Stayed 2 nights in Apr 2024
Response from Wendy Socias, General Manager on 8 Apr 2024
Thank you so much for the perfect rating! We are thrilled to see that you enjoyed your stay and we hope that you will choose us again in the future.

8/10 Good

Charles

Business traveller
Liked: Amenities, property conditions & facilities
The property was close to the university.
Stayed 5 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Charles,We can’t thank you enough for staying at La Quinta Inn & Suites by Wyndham Boone University and for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!General Manager, Wendy Socias

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. By far one of the best
Stayed 2 nights in Mar 2024
Response from Wendy Socias, General Manager on 28 Mar 2024
Thank you so much for the wonderful review and feedback. We cannot thank you enough for the kind words and we will be sure to share your review with our staff. We hope that next time that you are in the area that you will choose us again.

4/10 Poor

Michael

Travelled with family
Disliked: Amenities, property conditions & facilities
Its just okay if you’re in a pinch. Wouldn’t recommend.
Stayed 1 night in Mar 2024
Response from Wendy Socias, General Manager on 27 Mar 2024
Dear Michael, We appreciate your feedback, and we're saddened to learn you did not enjoy your visit. If there are any specific concerns we can address, please let us know. We hope you'll consider staying with us again should you be back in the area.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Mar 2024
Response from Wendy Socias, General Manager on 26 Mar 2024
Thank you so much for the 5 star review! We are happy to hear that our clean rooms helped to make your stay a good one and we hope that you will choose us again in the future.

10/10 Excellent

Elisabete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Wendy Socias, General Manager on 26 Mar 2024
Thank you for the amazing review! We are so happy to see that you enjoyed your stay and we hope that you had a great time in the High Country. We hope to welcome you back again in the future.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was really nothing to complain about it was while maintained and the staff was friendly
Stayed 1 night in Mar 2024
Response from Wendy Socias, General Manager on 28 Mar 2024
It was a pleasure having you stay with us during your recent visit. Thank you for taking the time to share feedback. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. Should your travels bring you back to the area, we hope that you will choose to stay with us again.

2/10 Terrible

Kayla

Stayed 1 night in Mar 2024
Response from Wendy Socias, General Manager on 16 Apr 2024
We are sorry to see that your stay did not go as planned. We pride ourselves on trying to create a great experience for each and every guest and it is always disappointing when that does not happen. We would love to have more feedback for what went wrong during your stay so that we can try to prevent it in the future. Thank you again for stay with us and we hope to have an opportunity in the future to provide you with better service.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, reasonable rates
Stayed 2 nights in Jan 2024
Response from General Manager on 17 Mar 2024
Dear Jennifer,It was our pleasure to provide you with convenient, affordable accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again at La Quinta Inn & Suites by Wyndham Boone University!General Manager, Wendy Socias

10/10 Excellent

Robert, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2024
Response from General Manager on 14 Mar 2024
Dear Robert,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope to have the pleasure of your company again soon.General Manager, Wendy Socias

10/10 Excellent

Kathy

Stayed 2 nights in Mar 2024
Response from Wendy Socias, General Manager on 5 Apr 2024
Thank you so much for the perfect rating! We are thrilled to see that you enjoyed your stay and we hope to welcome you back again in the future.

2/10 Terrible

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked this property for the hot tub and the hot tub was shut down even though it wasn’t advertised on the website. Would have booked the holiday inn Boone in that case
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Robin,Thank you for your recent stay and for taking the time to share your valuable comments, We are sorry to hear that we were unable to provide the experience you were expecting and that you were dissatisfied with your visit. Please accept our apologies that our hot tub is unfortunately out of service and that our alert did not show up. We consider all feedback an opportunity to continually review guest satisfaction. We're grateful for your valuable input and, given the opportunity, would like to deliver the stay you were hoping for in the future. By the end of this month, our entire indoor pool area will be completely renovated and improved.General Manager, Wendy Socias

8/10 Good

VENKATA NAGA NARSIMHA KALYAN KUMAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good but the shower tub was making lot of noise while having shower. Complimentary breakfast items can be increased with more choices.
Stayed 1 night in Feb 2024
Response from General Manager on 3 Mar 2024
Dear Venkata,Thank you for providing us with feedback on your recent stay at La Quinta Inn & Suites by Wyndham Boone University. We are delighted to hear that our hotel lived up to your expectations. However, we apologize for the inconvenience caused by the noise from the shower tub. We have also taken note of your suggestion regarding the breakfast. Improving our guest experience is our top priority, and your insights are invaluable to us. We appreciate your feedback and look forward to welcoming you back for an even more satisfying experience.General Manager, Wendy Socias

8/10 Good

Kyla, Mount Airy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was nice. Our toilet was broken and the shower floor squeaked really bad. Maintenance was not available so they had to make shift a handle so we could use the toilet. Was not a huge fan of all the dogs and the noise. Luckily we did pack a sound machine for our kids that muffled a lot of the barking. Hated the hot tub was under construction. We had booked based on the pool and the hot tub. Would have been nice if it had been posted online.
Stayed 1 night in Feb 2024
Response from General Manager on 29 Feb 2024
Dear Kyla,We are very grateful that we had the opportunity to host you and your family. It's always our goal to ensure a wonderful experience, so we truly apologize that not every aspect of your stay was satisfactory. Thank you for noting the areas where you saw room for improvement so that we can keep these in mind and make effective changes. It's our hope that we will have the opportunity to host you again in the future so you can take full advantage of all that we have to offer. General Manager, Wendy Socias

10/10 Excellent

Lorne, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed two nights for a ski trip and it was great. Breakfast included and a hot tub to soak in after skiing. Driving distance is easy to both Sugar Mountain and Beech mountain. Multiple places to eat in town.
Stayed 3 nights in Jan 2024
Response from General Manager on 27 Feb 2024
Dear Lorne,It was such a pleasure to welcome you to La Quinta Inn & Suites by Wyndham Boone University! We're thrilled you started your day off right with our delicious complimentary hot breakfast and that our fabulous location suited your needs well. Thank you for your great review and perfect rating, and we hope you return soon.General Manager, Wendy Socias

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It was good. The bath tub could use some work. It sounds like youre going to fall through it. The hot water did not work in the shower only in the bath tub. Very strange.
Stayed 2 nights in Feb 2024
Response from General Manager on 26 Feb 2024
Thank you for your feedback. We're glad to hear your stay was overall good, but we note your concerns about the bathtub and hot water issues. We'll look into these matters to ensure a more comfortable experience for our guests. Your insights are valuable to us, and we hope to welcome you back for an improved stay.General Manager, Wendy Socias

6/10 Okay

Daily

Liked: Staff & service
Was good
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Daily,Thank you for sharing your thoughts. We're glad you had an overall good stay, and we welcome you to share your suggestions on how we could've made your time with us even better. Please return soon for the exceptional experience we are known for. General Manager, Wendy Socias

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff fabulous! Very accommodating and friendly! Great stay!!
Stayed 3 nights in Feb 2024
Response from General Manager, Wendy Socias on 20 Mar 2024
Thank you so much for the amazing review and feedback. We are so happy to see that our amazing staff did such a great job. They work very hard to create an amazing experience for each and every guest and it is always great to see reviews like these that show their hard work was appreciated. We will be sure to share your review with the staff and we hope to welcome you back again in the future.

6/10 Okay

Agnes

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was expecting the property to be in much better condition
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Angela,On behalf of our La Quinta Inn & Suites by Wyndham Boone University team, thank you for spotlighting our friendly service, and we trust you had the comfortable, seamless visit we are known for. General Manager, Wendy Socias

10/10 Excellent

Kushal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Kushal,It was a pleasure hosting you at La Quinta Inn & Suites by Wyndham Boone University! We're glad you enjoyed your visit, and we look forward to seeing you again soon.General Manager, Wendy Socias

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 24 Feb 2024
Thank you so much for the wonderful review. We are thrilled to hear that you had such a great stay and we hope to welcome you back again in the future.

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a 7 and 9 year old and just wanted to get away to a place that has a pool and hot tub and do some local attractions.
Stayed 2 nights in Feb 2024
Response from Guest Relations on 20 Feb 2024
Dear John,Thank you for choosing La Quinta Inn & Suites by Wyndham Boone University for your getaway! Our pool and hot tub provide a perfect retreat for families, and we're thrilled to offer a range of local attractions nearby. It was a pleasure to have you stay with us, and we look forward to hosting you and your children for another fun-filled experience!General Manager, Wendy Socias

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and convenient to everything. Breakfast is good. Staff is always friendly.
Stayed 2 nights in Feb 2024
Response from Guest Relations on 20 Feb 2024
Dear Kelly,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at La Quinta Inn & Suites by Wyndham Boone University once again! Thank you for your perfect rating and for mentioning our hospitable team, impeccable facility, and delicious complimentary hot breakfast. Take care, and know we look forward to your return!General Manager, Wendy Socias

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Quinta Inn
Wonderful stay, again, for a quick ski trip. Love the waffles for breakfast.
Stayed 1 night in Feb 2024
Response from General Manager on 16 Feb 2024
Dear Mary,We're delighted you enjoyed your stay at La Quinta Inn & Suites by Wyndham Boone University and that our tasty waffles added to your experience. The next time you're in town, please come see us again.General Manager, Wendy Socias

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. My dog loved the treats they gave him!
Stayed 4 nights in Feb 2024
Response from General Manager on 16 Feb 2024
Dear Jessica,It's always a pleasure hearing from our guests. We're glad you and your dog both felt welcome while you were here, and we look forward to seeing you again at La Quinta Inn & Suites by Wyndham Boone University!General Manager, Wendy Socias

10/10 Excellent

Robin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pets are free! Also had a good breakfast. The motel had updated rooms with decorative to match the surrounding area. For the price it had a lot more to offer than most of the more expensive hotels in the area. The beds are comfortable and very clean.
Stayed 2 nights in Feb 2024
Response from General Manager on 16 Feb 2024
Dear Robin,Our goal is to impress everyone who stays at La Quinta Inn & Suites by Wyndham Boone University, so we're happy to hear we succeeded with you! It's great to know that our comfortable, pet-friendly accommodations and tasty breakfast helped make your visit memorable. The next time you're looking for affordable, comfortable accommodations in the area, please come see us again.General Manager, Wendy Socias