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"Receptionist staff. Especially Gabby. Clean room, great spa and restaurant. Room service was great "

"Hotel was more than we expected staff very friendly and helpful could not have asked for more"

"Great location, nice room with free gin, shuttle service helped getting to town, really enjoyed the spa and facilities"

" ⭐⭐⭐⭐⭐ A Wonderful Stay From Start to Finish I had an excellent experience during my recent stay at this hotel. From the moment I arrived, the staff made me feel genuinely welcome. Check‑in was quick and effortless, and every team member I interacted with was friendly, attentive, and eager to help. The room itself was spotless, spacious, and thoughtfully designed. The bed was incredibly comfortable, and I appreciated the small touches—like quality toiletries, plenty of charging outlets, and a well‑stocked hospitality tray. Housekeeping did a fantastic job each day, keeping everything fresh without being intrusive. Breakfast was another highlight. There was a great variety of options, all well-prepared, and the dining area had a relaxed atmosphere that made it easy to start the day on a positive note. The location couldn’t have been better—close enough to walk to key attractions, yet quiet enough to feel like a retreat. I also loved the hotel’s attention to detail, from the stylish décor to the calm, welcoming ambiance throughout the building. Overall, this hotel exceeded my expectations. I’d happily stay here again and would recommend it to anyone looking for comfort, convenience, and genuinely excellent service. "

"Yes "

"Nice room, comfortable bed, good shower, nice toiletries, clean. Breakfast with panoramic views is lovely. "

"All staff were very courteous and helpful. The rooms were absolutely fantastic. We had a sea view room and it was just lovely to look out across and see the pier and all the ships sheltering from bad weather in the Bay. And the breakfast in the morning was just lovely to sit down and enjoy a good standard."

"Great staff clean modern room"

"I always stay here when I'm working in Plymouth. Friendly staff, great food, and a lovely quiet location with great views."