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Lancaster House

Photo gallery for Lancaster House

Exterior
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Family Suite, 2 Bedrooms | Down duvets, pillow-top beds, minibar, in-room safe

Overview of Lancaster House

VIP Access

Lancaster House

4.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

Explore the area

  • Popular LocationClínica Reina Sofia18 min walk
  • Popular LocationUnicentro Bogotá10 min drive
  • Popular LocationLa Castellana National Theater11 min drive
  • AirportBogotá (BOG-El Dorado Intl.)44 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Bogotá

Lancaster House is located in Usaquen, a neighbourhood in Bogotá, and is in a shopping district and near a metro station. La Castellana National Theater and Botero Museum are cultural highlights, and travellers looking to shop may want to visit Hacienda Santa Barbara Mall and Andino Commercial Center. Travelling with kids? Consider Bogota Botanical Garden, or check out an event or a game at Movistar Arena. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Clínica Reina Sofia - 18 min walk
  • Unicentro Bogotá - 10 min drive
  • La Castellana National Theater - 11 min drive
  • World Trade Center - 12 min drive
  • Park 93 - 12 min drive

Getting around

  • Bogotá (BOG-El Dorado Intl.) - 45 min drive

Restaurants

  • Ceviche Fusión - 5 min walk
  • Frisby - 7 min walk
  • La Briocherie - 9 min walk
  • Castellana 104 - 10 min walk
  • Teo Estiatorio - 10 min walk

About this property

Lancaster House

4-star family-friendly hotel revitalised in 2019 and located in Usaquen
Located close to La Castellana National Theater and World Trade Center, Lancaster House provides a free breakfast buffet, a return airport shuttle and a terrace. For some rest and relaxation, visit the sauna or hot tub, and indulge in a hot stone massage, Ayurvedic treatments or a facial. Enjoy international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy perks such as:
  • Self-parking (surcharge), an area shuttle and an area shuttle
  • Express check-out, bike parking and smoke-free property
  • A lift, wedding services and 7 meeting rooms
  • Guest reviews speak highly of the location
Room features
All 55 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • 100-cm HDTVs with premium channels and DVD players
  • Separate sitting areas, separate dining areas and kitchens

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 3 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Gatsby
  • Bistro 106
  • Chimney Bar

Things to do

  • 24-hour health club
  • Bike parking
  • Billiards/pool table
  • Karaoke
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • DVD player
  • High chair
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (646 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – December 2019
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer

Entertainment

  • 100-cm LCD TV
  • DVD player
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Mini fridge
  • Minibar
  • Stovetop

More

  • Desk
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35, per pet, per night, plus a deposit of USD 35 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self-parking fee: USD 3 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Frequently asked questions

Is Lancaster House pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 35 per night and a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from ₹3,545.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lancaster House?

Self-parking is available for USD 3 per night.

What time is check-in at Lancaster House?

Check-in is from 3:00 PM - 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 1:00 PM.

What time is check-out at Lancaster House?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Lancaster House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Lancaster House located?

This family-friendly Bogotá hotel is located in the business district, within 2 mi (3 km) of La Castellana National Theater, Virrey Park and World Trade Center. Hacienda Santa Barbara Mall and Andino Commercial Center are also within 3 mi (5 km).

Can I cancel my reservation for free at Lancaster House and receive a full refund?

Yes, Lancaster House offers free cancellation on select room rates, because flexibility matters! Please refer to Lancaster House cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1029 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 337 out of 1029 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 121 out of 1029 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 47 out of 1029 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 60 out of 1029 reviews" "
" "2 - Terrible 6%

8.6/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great breakfast!

4/10 Poor

ADOLFO EDUARDO ARDILA

Travelled with partner
Disliked: Cleanliness, staff & service
Ubicación buena, servicio regular, faltos de personal,mucho ruido. El hotel necesita remodelación, esta atrazado años en hoteleria moderna, personal poco atento
Stayed 6 nights in Jan 2023

10/10 Excellent

Nora

Travelled with group
Liked: Cleanliness, staff & service
Excellent hotel!!!

8/10 Good

Aura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good service for the price paid. There were minor issues at check-in, but the staff was kind and quick to solve.

10/10 Excellent

Palitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and staff is very friendly.

10/10 Excellent

Juana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor servicio que me haya tocado en un hotel! felicitaciones!
Stayed 1 night in Dec 2022