Hotel Santa Barbara Real offers comfort steps from Hacienda Santa Barbara Mall. Enjoy Italian dishes at PIÚ DI PASTA, start your day with a free full breakfast, or attend the manager's reception. The on-site coffee shop and helpful staff enhance the relaxing experience.
Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 120000 per vehicle (return, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Facilities fee: COP 9500 per person, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Frequently asked questions
Is Hotel Santa Barbara Real pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Santa Barbara Real?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Barbara Real on 25 May 2026 start from ₹4,592, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Santa Barbara Real?
This property doesn't offer parking.
What time is check-in at Hotel Santa Barbara Real?
Check-in start time: 1:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Santa Barbara Real?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Hotel Santa Barbara Real provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 120000 per vehicle applies.
Where is Hotel Santa Barbara Real located?
Located in Usaquén, this hotel is within a 15-minute walk of Usaquén Flea Market and Hacienda Santa Barbara Mall. Unicentro Bogotá and Palatino Mall are also within 1 mi (2 km). Estación Usaquén Station is 23 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.0
Location
7.8
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 237 out of 715 reviews
10 - Excellent
237
Rating 8 - Good. 216 out of 715 reviews
8 - Good
216
Rating 6 - Okay. 134 out of 715 reviews
6 - Okay
134
Rating 4 - Poor. 48 out of 715 reviews
4 - Poor
48
Rating 2 - Terrible. 80 out of 715 reviews
2 - Terrible
80
Reviews
Verified
10/10 Excellent
Sonia
5 Dec 2025
Liked: Cleanliness, staff & service, amenities
I checked in at 5pm, the first room assigned was not ready but the receptionist found another one quickly.
Room was clean, beds were comfortable
Receptionist was very helpful
The staff were awesome. Few things didnt please us on the 1st room provided but they change us room with no arguments. But be ready, traffic in Bogota is insane.
Fannie
Stayed 7 nights in Sep 2025
Verified
8/10 Good
Eldrith
26 Apr 2025
Liked: Staff & service
The service at front desk was excellent. Breakfast was good; every day the same though. Close to shopping mall Unicentro, Fundación Santa Fe, supermarkets, and restaurants.
People super friendly and cordial, beds are very hard and uncomfortable. Rooms are clean, tv signal not very well.
Whendy
Stayed 6 nights in Jun 2024
Verified
6/10 Okay
Carlos
8 Mar 2025
Liked: Staff & service, amenities
Good location but don’t bring a vehicle. Park foot is small and incredibly difficult to maneuver in.
Room had good size but was not fully clean and the room lamp did not work.
Carlos
Stayed 1 night in Feb 2025
Verified
6/10 Okay
Jadira
29 Oct 2023
Liked: Cleanliness, staff & service
I stayed there for a week. Great staff, the guys at the breakfast buffet, very friendly and helpful. The room was clean. What was missing was a coffee pot for at least warm water. There is a tiny fridge in the room. The TV sucked big time. The cable wasnt working. Walking distance of a minimarket and supermarket, pharmacy, baker and so on. Safe neighborhood. Will stay there maybe in the future but not with kids. Or atleast not for a week. The pizza place at the hotel was ok I guess
The accommodation, room size, and available amenities are very reasonable for the price. The location is excellent—safe for walking, with many transportation options and a variety of restaurants nearby to suit different budgets.
The receptionist, Dala, was an exceptional person. She was attentive to our needs, kind, and consistently cordial throughout our 17-night stay with my wife.
While the breakfast may become repetitive over an extended stay, we appreciated the inclusion of soup and fruit. Overall, the food was enjoyable, and the young man who served breakfast was shy but very polite.
Mr. Jose, who manages the shuttle service, was professional and punctual for airport transfers.
The Italian restaurant located within the hotel offers excellent food. The waiter provides very friendly service, and the prices are reasonable, making it a convenient and satisfying dining option.
The only downside was Mr. Geovanny, the head chef. On one occasion, he prepared a special breakfast for certain guests and, quite rudely and with a bad attitude, refused to allow us to try the menu for that day.
Additionally, light sleepers may notice some noise when other guests enter their rooms.
Overall, I can recommend the hotel for its location, cost, and quality of service, with the hope that Mr. Geovanny improves his attitude and treats all guests courteously and inclusively in the future.