4/10 Poor
Nibras
Travelled with family
24 May 2024
Disliked: Staff & service, amenities, property conditions & facilities
The experience I had with this hotel is really disappointing. Although the hotel's location and building are good, there are a lot downfalls involved. I will explain why.
1- I booked a deluxe room but when we arrived we were given a room without a window. When we complained, they said that this is their standard room and I could upgrade to a room with a balcony. I explained that I do not need a balcony but the only way forward was to pay extra money to get a room with a window. 2- We booked a room with two double beds and finished with a room with one double bed and one single bunk bed.
3- No coffee/tea making facilities in the room.
4- Shower was very bad, with no shower head.
5-Water was turbid ( 6- The water drains very slowly from the sink and shower. 7- Food at breakfast was substandard with limited choice. 8- Coffee and tea served at breakfast were made with highly chlorinated tap water. tastes absolutely revolting. In summary, in spite of the good location, this was one of the worst hotels I have ever visited. Avoid at all costs. You have been warned.
Nibras
Stayed 4 nights in May 2024