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Reviews of Hotel Casa Sabelle

2 out of 5
Hotel Casa Sabelle
Calle 32A 13A-20, Bogotá, Distrito Capital

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 56 reviews" "
Rating 8 - Good. 21 out of 56 reviews" "
Rating 6 - Okay. 10 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 4 out of 56 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Walter

Disliked: Staff & service, property conditions & facilities
There was not hot water in the sink, and in the shower it takes a while to have hot water
Stayed 1 night in Aug 2023
Response from admon on 22 Aug 2023
Walter Gracias por hospedarse con nosotros y lamentamos su incomodidad ,pero como le explicamos los calentadores toman unos segundos para calentar el agua después de abrir la llave

4/10 Poor

Lawrence

Liked: Cleanliness, staff & service
Disliked: Room comfort
My problem was the bed. I dont know if it is a Bogota thubg or not, but it was like sleeping in a coffin. As hard as the floor. That is not a bed to me. Also, I was just above the check in area and guests downstairs carrying on and noisy til 11pm.
Stayed 2 nights in Oct 2021
Response from admon on 28 Oct 2021
Gracias por hospedarse con nosotros y tendremos muy en cuenta sus comentarios att admon

6/10 Okay

Leidy

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es agradable, el hotel está ubicado en un sector tranquilo y central. Desafortunadamente hubo mucho ruido durante la noche, y a la habitación N. 10 nunca llegó la señal de Internet.
Stayed 1 night in Oct 2021
Response from Admon on 12 Oct 2021
Gracias por hospedarse con nosotros y esperamos su pronto regreso att admon

6/10 Okay

Rob, San José

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s ok, not great. The space way to small to say that you can enjoy your time on the room. They don’t accept visitors even they don’t mention it anywhere, which in my opinion is absurd.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

some, Atlanta

Cash Only
They do not take Credit Cards, Very Late at night you have to go out about a block away to a teller and get cash. Major inconvinience
Stayed 1 night in Jul 2018
Response from Maria Paulina Admon on 27 Jul 2018
Agradecemos su comentario. Lamentamos mucho su inconveniente, pero como usted puede observar en la pagina de Expedia se especifica que nosotros no recibimos tarjeta de credito y que nuestra unica forma de pago es en efectivo.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 5 nights in Jun 2018
Response from Maria Paulina Admon on 9 Dec 2018
Muchas gracias por la puntuacion que nos asigna.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure and clean.
Very secure hotel. Very clean room. The staff was also very nice and accommodating.
Stayed 1 night in Dec 2017

6/10 Okay

cat

Reservation booked over
Arrived in the evening and all the rooms were taken even though we had a reservation. We were given a free taxi to another similar hotel in a desolate neighborhood with not much around. Luckily we grabbed a little card from the front desk with the address because the taxi driver wasn't told where he was taking us. We were able to order dinner delivery that arrived around 10pm and buy water and a drink/juice from their mini fridge. It was supposed to be similar to sabelle and in that regard the rooms are tiny like people say, but we were just passing through to take the bus the next day out of town. We were only bummed to have to wait longer to get into a room to relax.

8/10 Good

RAKESH MOHAN, Phoenix, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean

6/10 Okay

Pakillo, New York

Liked: Staff & service
Disliked: Room comfort
No sense
The hotel is ok, but it makes no sense to book here if there are available rooms in other same-price, same-place and much better hotels like Hotel Santa Isabel Bogotá or Hotel Plaza 36.

2/10 Terrible

Not Impressed, New York

Disliked: Staff & service, property conditions & facilities, room comfort
College Dorm
This is NOT a hotel. This is a dorm! Small rooms divided by paper thin walls. The doors on each frame slam loud whenever anyone enters or leaves. There is constant noise from televisions, talking, from early evening until early morning. Back packers coming in drunk, speaking in the hall ways, pounding on doors. Then the staff starts cleaning at the crack of dawn. They slam the doors as well, play loud music, and talk and laugh until noon. A nightmare.
Response from Jack on 3 Jan 2015
Hotel casa sabelle is proudly a treasured antique house, that has lived up to it´s original architecture yet has been newly modified to meet our customers needs for a fair price, clean room and service. The walls between the rooms are made of a solid concrete and brick foundation and our customers range from single travelers to families, businesses or groups looking for a fair price and quality in a highly priced zone of hotels. The hotel does not qualify as a retreat , and cannot guarantee you with the complete silence that there would be in one, however, unlike a dorm, we offer a 24 hour reception and customer service whos job is to meet your needs in the best manner possible. We cannot prevent the noise of customers walking in the halls to their rooms, or stop doors from opening and closing as evidence of life within the hotel, but we can guarantee if the noise is unpleasant ,and we are immediately made aware ,it will be taken care of. We offer our regret for your experience ,and wished you would have let us be a service to you during the times where you found a noise not to be of your liking. There is little we do when customers don’t take advantage of our 24 hour service and only let you know of any problems during their stay the day of their departure. We highly advice you on your future stays at any hotels, to let the staff know of your inconvenience as we are here to be of service to you.

8/10 Good

Anamaria

Stayed 1 night in Feb 2024

10/10 Excellent

Zulma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Admon on 17 Dec 2023
Zulima gracias por hospedarse con nosotros y esperamos su pronta respuesta

10/10 Excellent

Luis Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Admon on 17 Dec 2023
Luis Alberto gracias por hospedarse con nosotros y esperamos su pronto regreso

10/10 Excellent

Sabrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesitaba sólo lo justo para pasar una noche, lo cumplió. Todo limpio y me atendieron muy bien.
Stayed 1 night in Nov 2023
Response from admon on 24 Nov 2023
Sabrina Gracias por hospedarse con nosotros y esperamos su pronto regreso

10/10 Excellent

ALFONSO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from admon on 12 Nov 2023
Alfonso Gracias por hospedarse con nosotros y esperamos su pronto regreso

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Es accesible
Stayed 1 night in Aug 2023
Response from admon on 22 Aug 2023
Gracias por hospedarse con nosotros y esperamos su pronto regreso

10/10 Excellent

Zulma Patricia

Stayed 1 night in Aug 2023
Response from admon on 22 Aug 2023
Gracias por hospedarse con nosotros y esperamos su pronto regreso

10/10 Excellent

Alexander

Stayed 1 night in Jul 2023
Response from admon on 2 Aug 2023
Gracias por hospedarse con nosotros y esperamos su pronto regreso

10/10 Excellent

abelardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2023
Response from Admon on 14 Jun 2023
Abelardo Gracias por hospedarse con nosotros y esperamos su pronto regreso att admon

6/10 Okay

Katherin

Disliked: Staff & service
La atención en la recepción muy mala, y en las madrugada, y de mañana mucho ruido de los empleados, no respetan el descanso del huésped
Stayed 2 nights in Mar 2023
Response from admon on 30 Mar 2023
Katherin Gracias por hospedarse con nosotros y tendremos muy en cuenta sus comentarios

2/10 Terrible

Yenny katherine

Stayed 1 night in Sep 2022
Response from admon on 27 Sept 2022
Gracias por hospedarse con nosotros y sentimos que no haya estado a gusto durante su estadia

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Administradora grosera
La atención en el sitio no es tan buena, la administradora es demasiado grosera cuando se hace algún reclamo.
Stayed 3 nights in Jul 2022
Response from Administradora on 25 Aug 2022
Gracias por hospedarse con nosotros

8/10 Good

Nathalie

Stayed 4 nights in May 2022
Response from admon on 31 May 2022
Nathalia Gracias por hospedarse con nosotros y esperamos su pronto regreso

10/10 Excellent

Jhon

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Todo estuvo muy bien.
Stayed 1 night in May 2022
Response from administracion on 31 May 2022
Jhon Gracias por hospedarse con nosotros y esperamos su pronto regreso

2/10 Terrible

JOHN JAIRO

Stayed 1 night in Apr 2022
Response from admon on 4 Apr 2022
JOHN JAIRO Gracias por hospedarse con nosotros y nos hubiera gustado que nos comentara que le disgusto durante su estancia para asi ayudarnos a corregirlo att admon

2/10 Terrible

Miguel

Stayed 1 night in Mar 2022
Response from Admon on 2 Apr 2022
Gracias por hospedarse con nosotros y lamentamos que no estuviera a gusto en nuestro hotel..igualmente nos hubiera gustado que nos comentara que no le gusto att admon

10/10 Excellent

cristian c

Stayed 3 nights in Mar 2022
Response from admon on 25 Mar 2022
Cristian gracias por hospedarse con nosotros y esperamos su pronto regreso

10/10 Excellent

Nora

Liked: Cleanliness, property conditions & facilities, room comfort
Buena experiencia
Stayed 1 night in Feb 2022
Response from admon on 5 Mar 2022
Nora Gracias por hospedarse con nosotros y esperamos su pronto regreso att admon

10/10 Excellent

Milto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me sentí cómodo
Muy amablew
Stayed 4 nights in Sep 2021
Response from administracion on 27 Sept 2021
Milto Gracias por hospedarse con nosotros y esperamos su pronto regreso

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Jose

Liked: Cleanliness
El cuarto que e fue asignado es demasiado pequeño y la cama no estaba ajustada.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Buen Hotel - bien ubicado
El Hotel está muy bien ubicado, cerca al centro internacional. El hotel está bien. El servicio puede ser mejor.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Buena relación precio - producto
Buena relación precio - producto. El servicio y la disponibilidad para colaborar al huésped podría mejorar. Está muy bien ubicado.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena Relación precio - Calidad
El hotel se encuentra muy bien ubicado, en el Centro Internacional, esta cerca a la estación de transmilenio. Las instalaciones están bien por el precio. El servicio podría mejorar.
Stayed 4 nights in Jun 2019

4/10 Poor

Alirio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Solo pago en efectivo, no tienen alimentación, mal servicio, buenos precios, comodidad aceptable
Stayed 1 night in Feb 2019

8/10 Good

RUBEN DARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Muy bien.
Stayed 2 nights in Feb 2019

8/10 Good

MARIA E

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2018

8/10 Good

MAURICIO

Liked: Staff & service, property conditions & facilities
Bien para pocas noches.
Buena relación calidad/precio. Bien ubicado cerca del centro. Habitaciones pequeñas.

6/10 Okay

Benjamin

Liked: Cleanliness, property conditions & facilities
no vale el precio. Por el mismo precio tu te puedes quedar en sitios mucho mejor.
Stayed 1 night in Dec 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Rosa amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Rosa Amparo Agradecemos sus comentarios y esperamos poder seguir atendiéndola en un futuro cercano att Maria Paulina Uribe Admon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio, bien ubicado
Muy bien ubicado, limpio, calidad del srvicio.

10/10 Excellent

Rosa Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio, con buen precio y bien ubicado
La estadía fue muy amena,el persona muy servicial, el hotel esta cerca del centro de la ciudad y de muchos sitos de interés. En general me pareció un buen lugar a un precio muy justo.

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel limpio cómodo y con parqueadero
Fue buena

8/10 Good

luis fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ALIX, Barrancabermeja

Liked: Cleanliness, staff & service, room comfort
Muy bien
Buen servicio

6/10 Okay

Erika Paola, Valledupar

Disliked: Cleanliness, property conditions & facilities, room comfort
En términos generales, bien. Normal. Los empleados son muy amables y cordiales.

10/10 Excellent

JHON JAIRO, Villavicencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado!!
muy bien, tranquilo y acojedor.

8/10 Good

Carlos Mauric, Neiva

Liked: Cleanliness, staff & service, property conditions & facilities
Bien para el precio
Una buena estadía acorde a su precio.