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Reviews of HOTEL HILLS BOGOTA

2.5 out of 5
HOTEL HILLS BOGOTA
Carrera 10 No. 22-73, Bogotá

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
The price is perfect and amenities 🤗
Stayed 7 nights in Jun 2023
Response from ruth on 17 Jul 2023
Gracias por los comentarios, estamos en constantes mejoras

6/10 Okay

Jimmy

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 8 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometime I had to ring a few time for the hotel door to open. Reception desk is not always attended. Better to get the WhatsApp number of the concierge.
Stayed 1 night in Mar 2021

2/10 Terrible

FELIX, BOGOTA COLOMBIA

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
DONT STAY HERE ! NO ALOJARSE AQUI ! FIRST THEY GIVE ME THE LAST ROOM IN THE THIRD FLOOR AND THE BED CURVED ! NEW ROOM THE COLD WATER NO PRESSURE BURNING EVERY DAY ! FOR LAST A CAT ALMOST EAT MY BREAKFAST ! MY DISH SMELL CAT URINE ! STAY AWAY !
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019
Response from RUTH SILVA V on 14 Jun 2019
su opinión s muy importante para nosotros

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The employees are amazing super friendly definitely going back
Stayed 22 nights in Jan 2019
Response from RUTH SILVA V on 24 Feb 2019
muchas gracias por sus comentarios , esperamos vuelva pronto

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The cleanliness of the room is great. Some issues that occurred in my stay was one this hotel is not accommodating for those tourist that only speak very little Spanish and main language is English as the staff here doesn't really speak English and the manager will try to speak English but not very well. I had a 2 guest bedroom where as my second guess was coming the next day and when he arrived he was being questioned by the female stuff in the front desk of what is his relationship with me which is very inappropriate. Also when the room is being cleaned they took all the towels and did not replace them and had to wait a while to obtain new towels. After a few days the treatment that myself and my guest received was rude, and we felt as they were trying to kick us out the hotel as they demanded we give the the room keys stating we are not to leave the hotel with it. But we were never told that before and they staff and manager knew we were leaving with the key before and never said anything. When we got back to the hotel and asked for the key, they couldn't find the key at first and took over 30 minutes for me to obtain the key back for the too the room that I payed for. We felt as this was due to us being 2 males in one room and this is backed up from when the female staff was questioning us about what is our relationship and so forth. The managers son was really rude as when I asked to speak to the manager to see what's was happening and why we were being treated in a disr
Stayed 6 nights in Jun 2018
Response from RUTH SILVA V on 4 Jul 2018
buenas tardes, las llaves se deben dejar siempre en la recepción, y en cuanto a preguntar por el parentesco es por norma del ministerio de turismo, para seguridad del establecimiento y sus ocupantes, no vemos porque de la molestia, a nosotros no nos incomoda su orientación sexual y la pregunta es de lo mas normal, tenemos muchos huéspedes gays y siempre son bien venidos, si los hicimos sentir incómodos no fue la intensión . en cuanto a las toallas fue un olvide de la camarera que le puede pasar a cualquiera.

8/10 Good

Oswald A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay for a long layover.
It was a one night ( layover ) stay in downtown Bogota, hotel was good and comfortable, close to airport. Friendly staff and affordable. Good hot water as well as cleanliness.
Stayed 1 night in May 2018
Response from RUTH SILVA V on 22 Jun 2018
buenas tardes, agradecemos sus buenos comentarios.

8/10 Good

Hermine, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel withing walking distance of historic centre
I stayed there two weeks. The hotel is very secure though it is located at the edge of a rough part of town. It is modern, quiet, very clean, and the staff is friendly. The manager was especially helpful to solve my problem of WiFi access.My room was comfortable. Breakfast was adequate. Over all, because the cost per night is low, staying there is an excellent option for those who want to save on lodging costs.
Stayed 14 nights in Apr 2018
Response from RUTH SILVA V on 9 May 2018
buena tardes agradecemos sus comentarios y tomaremos su sugerencia de las lamparas para las mesas de noche.gracias

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay in the lovely City Of Bogota Colombia.
Hotel Bogota Hill is located in the Heart of Bogota in a Great location, there are many place to eat around the hotel at an affordable price. If anyone travelling to Bogota is looking for a great time Hotel Bogota Hill is the place to stay in with walking distance just Behind the hotel club Lapisina and many more. I would recommend this hotel with a 100% satisfaction the staff is friendly and always looking to help their guess out.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hostel with friendly staff
Very clean hostel, bathrooms like new. Good location, friendly staff, simple yet nice breakfast. Good value for money :)
Stayed 2 nights in Aug 2017

6/10 Okay

YOUNG JIN

Stayed 1 night in Mar 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Su terraza tiene mucho potencial, ya tienen escuela de baristas vender bebidas sería un plus
Stayed 3 nights in Sep 2022

2/10 Terrible

Emilio

Travelled with group
Disliked: Cleanliness
No respetan a los huéspedes párese que vive gente ahí y tienen la música bien alta como si estuviera en su casa
Stayed 10 nights in May 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Esta cercano al centro lo cual da la facilidad de moverse a diferentes partes del mismo como por ejemplo la Plaza Bolívar
Stayed 3 nights in Sep 2018
Response from RUTH SILVA V on 19 Sept 2018
agradecemos sus buenos comentarios

8/10 Good

Dina, Rep. Dom.

Liked: Cleanliness, staff & service
Personal muy amable y servicial, buena localización para ver museos, aeropuerto y otras atracciones. La zona no es tan segura y bonita, pero para una estadía de pocos días excelente.
Stayed 2 nights in Aug 2018
Response from RUTH SILVA V on 14 Sept 2018
buenos días, sus comentarios son muy importantes para nosotros. gracias

2/10 Terrible

Bernabé

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi peor decisión.
Cama horrible, sin ascensor, muy distinto a lo que contraté. Estuvimos 10 minutos y decidimos irnos. La empresa no hizo devolución.
Response from RUTH SILVA V on 7 May 2018
buenas tardes. en la descripción del hotel se informa que no hay ascensor, las fotos de la pagina son de las habitaciones del hotel, .

8/10 Good

David, tuxtla gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper recomendado
Súper recomendado, la atención y el servicio. Muy amables!
Stayed 2 nights in Jan 2018
Response from RUTH SILVA V on 2 Feb 2018
AGRADECEMOS SUS BUENOS COMENTARIOS

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia
Una excelente estancia, la pasamos muy bien, cerca de los lugares que ibamos a visitar. Los dueños super atentos con nosotros.
Stayed 2 nights in Jan 2018
Response from RUTH SILVA V on 2 Feb 2018
AGRADECIDOS POR LOS BUENOS COMENTARIOS

4/10 Poor

Pablo Daniel

Liked: Cleanliness
Disliked: Staff & service, room comfort
Decadente
Mala experiencia. Hotel diminuto, sin escaleras, desayuno más que pobre, zona peligrosa. Atención deficiente, no entienden español, siendo argentino le tuve que hablar en inglés al conserje. Nos dieron 2 jaboncitos líquidos para tres días. El inodoro perdía agua servida. NO RECOMENDABLE.
Stayed 3 nights in Jan 2018
Response from RUTH SILVA on 31 Jan 2018
BUENAS NOCHES, EL HOTEL SI TIENE ESCALERAS, EN CUANTO AL DESAYUNO ES TIPO AMERICANO, Y LOS JABONES SE SURTEN TODOS LOS DÍAS CUANDO SE ARREGLA LA HABITACIÓN.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel en el centro
La atención es perfecta, personas muy amables y atentas pero no hay elevador, la limpieza no es muy buena y los cuartos apestan
Stayed 3 nights in Dec 2017
Response from ADMINTRADORA on 1 Feb 2018
CUANDO OCURREN ESE TIPO DE SITUACIONES, ES BUENO QUE LO HAGA SABER EN SU MOMENTO Y HA SI SE TOMAN MEDIDAS CORRECTIVAS DE INMEDIATO. BUENA NOCHE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel near downtown Bogota
Great staff, nice rooms, they really try to help you with everything, including what to do, taxi´s, good food, local advice. Rooms where clean and everything looks new.