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El Cielo Biohospedaje

2.5 star property
Travelers find peaceful lakeside sanctuary at El Cielo Biohospedaje, where continental breakfast on the terrace and Menta y Bambú spa treatments restore the spirit

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El Cielo Biohospedaje, surrounded by tranquil lake waters, offers a genuine retreat. Enjoy Menta y Bambú spa treatments, an outdoor pool, and a continental breakfast on the terrace. Free WiFi and concierge services help explore the nearby nature reserve.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

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About the area

Map
Vereda Esalante, Finca El Cielo, Tena, Cundinamarca, 252601

What's nearby

  • AgroPark Mutis UNIMINUTO - 18 min walk - 1.5 km
  • Gran Plaza Soacha - 59 min drive - 48.7 km

Restaurants

  • ‪Hamburguesas El Corral - ‬13 min drive
  • ‪El Rancho De Jairo - ‬14 min drive
  • ‪Asadero Y Restaurante El Milagroso - ‬9 min drive
  • ‪Restaurante Veleño - ‬11 min drive
  • ‪Las Arepas de Maria - ‬12 min drive

About this property

El Cielo Biohospedaje

Farm stay by the lake
You can look forward to free continental breakfast, a terrace and a garden at El Cielo Biohospedaje. Indulge in some rest and relaxation at Menta y Bambú, the on-site spa. In addition to a library and a snack bar/deli, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Wedding services, a nature reserve and concierge services
  • A water dispenser and outdoor furniture
More amenities include:
  • Showers and soap

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • At least 80% of food locally-sourced
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 5:00 AM
Minimum check-in age - 15

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 11:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 96363

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

El Cielo Biohospedaje Tena
El Cielo Biohospedaje Agritourism property
El Cielo Biohospedaje Agritourism property Tena

Frequently asked questions

Does El Cielo Biohospedaje have a pool?

Yes, this property has an outdoor pool.

Is El Cielo Biohospedaje pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at El Cielo Biohospedaje?

Self-parking is free at this property.

What time is check-in at El Cielo Biohospedaje?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available from 11:00 PM to 5:00 AM for a fee.

What time is check-out at El Cielo Biohospedaje?

Checkout is at 1:00 PM.

Where is El Cielo Biohospedaje located?

Situated on a lake, this spa farm stay is within 32 miles (52 km) of Tequendama Falls, Parque Natural Chicaque and Gran Plaza Soacha. Unisur and Cundinamarca Children's Cardiovascular Hospital are also within 32 miles (52 km).

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Reviews

El Cielo Biohospedaje Reviews

2.0

2.0

Cleanliness

2.0

Amenities

2.0

Staff & service

2.0

Eco-friendliness

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel never opened the door for us, we were unable to stay, they never replied to our text messages or phone calls, or the chat via Expedia. We were left at the door. When we requested Expedia to verify them they were also unable to contact them and Expedia never provided any protection to us as customers. This is an scam and Expedia was not empathetic with us or provided any useful resolution. Do not recommend to book here or hotels via Expedia. Awful and Terrible!
Stayed 2 nights in Sep 2025