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"The check-in process was smooth. The hotel was beautiful. The room was immaculate. A lot smaller than I anticipated but we made it work. The staff was very friendly. The breakfast buffet and breakfast staff exceeded our expectations. The airport shuttle booking process was very simple and I’m happy that they can take you to the two malls (MOA and Ayala). Ayala was in walking distance, so we opted to do that. I look forward to my next trip back to the Philippines. "

"The Staff was very corteous and help full. The breakfast buffet was fantastic! Great place to decompress after a long day flying!"

"yes"

"Very good experience throughout the establishment "

"Close to airports, nice location "

"Everything everyone top notch "

"My stay at the Makati Shangrila has always been great and I will continue to stay there whenever I go back to the Philippines, most especially the staff, very courteous. My only regret was not able to get a reservation at the Sage Restaurant with my wife for a couples dinner, on Valentine’s Eve, next time will all in advance. I love coming back "

"Staff were friendly and very courteous, great location"

"All the staff was wonderful! Always willing and able to help. The hotel was very clean and the food was delicious! Overall an excellent experience. Thank you all for a wonderful start to our stay!"