Is Sai Gon Phong Nha Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sai Gon Phong Nha Hotel?

Self-parking is free at this property.

Does Sai Gon Phong Nha Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Sai Gon Phong Nha Hotel located?

Located in Phong Nha, this hotel is steps from Phong Nha Visitor Center and Square and within 3 mi (5 km) of Phong Nha-Ke Bang National Park and Phong Nha Cave. The Duck Stop and Phong Nha Botanic Garden are also within 6 miles (10 km).

Sai Gon Phong Nha Hotel Reviews, Deals & Photos 2025

6/10 Okay

An

6 Mar 2018

Disliked: Staff & service, room comfort

Hotel location is good but poor service, very noisy was told room was next to hot water pump

Stayed 1 night in Mar 2018

8/10 Good

Kate

24 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

michelle

23 Jan 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Tæt på Cave

Dette hotel ligger godt i forhold til Phong na Cave og det er tæt på nat bussen kæmpe plus når man kommer om natten. Sød til at hjælpe i receptionen

Stayed 1 night in Jan 2024

2/10 Terrible

Gillian

1 Mar 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgraceful place

Well, I find it Ironic that Hotels.com send me an email for a review of a hotel I did not even stay in! I had booked 3 nights through hotels.com for Saigon Phong Nha Hotel. When I arrived there was no one at the property to even check me in. I looked around everywhere for someone. The front of the building has a restaurant/function room and all the lights were left on. I could walk anywhere I wanted in the hotel and not a single staff member to be seen. The reception desk unattended. The amount of trash outside the hotel makes it look like a dump. I had to, after trying for over an hour to find someone! Go and look for another hotel. I immediately book the 3 nights with said hotel because I was disgusted with not only the fact that the hotel didn’t check us in but the state of the place and lack of security. My booking is now over two weeks old and everyday I contact hotels.com for my refund and all they keep telling me is they cannot get through. The hotel is refusing to pay back My money it would seem according to Hotels.com, however I visited the hotel the next day to raise the issue and spoke to the man on reception and the owner when he could not understand me. The manager said I would be refunded and I had to contact Hotels.com for them to process the refund. Avoid staying here. If you can’t check in to your room what’s the point in booking?

Stayed 3 nights in Feb 2020

8/10 Good

Ke, Sollers Hope

19 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good buffet breakfast, quiet air con, good bathroom. The only complaint is that we made special request - "if no elevator could we have a 2nd floor room" There is no elevator and we were given a room on the top floor. The hofel was nearly empty and we are old and find it difficult to climb stairs.

Stayed 2 nights in Feb 2020

6/10 Okay

YONGWOO, 여주

4 Feb 2019

Disliked: Cleanliness

그저그래요.

보트 타는곳 옆이라 좋고 호텔이 그럭저럭 ... 아침이 부실해요.

Stayed 1 night in Jan 2019

4/10 Poor

geunmyung

7 Oct 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is messy, the breakfast is terrible.

Stayed 2 nights in Sep 2018

4/10 Poor

Greg

30 Sept 2018

Disliked: Staff & service, room comfort

Hummm!!

It served it purpose. The aircon didn’t work well so they said we could take any room, but after we unpacked we simply stayed. Desk was often unmanned. Beautiful location. It’s hard for me to say bad things about this hotel. When I came in from a trek at 8pm with nasty clothes they were able to get them cleaned by 6am the next morning for my travels.

Stayed 1 night in Sep 2018

6/10 Okay

Laura

24 Jul 2018

Liked: Cleanliness, property conditions & facilities, room comfort

A clean hotel which seemed one of the best in the area! Bed was comfortable, however the breakfast wasn’t so good. The receptionist helped us with laundry too.

Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

29 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Saigon Phong nha

Clean hotel /nice room /comfortable bed /no surprise /just beside phong nha cave boat tour.

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