Exterior

Reviews of Holiday Inn Express Bluffton at Hilton Head Area, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1004 reviews" "
Rating 8 - Good. 268 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Najat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays room is very clean towels are clean bed is comfortable and check in was pretty easy
Stayed 1 night in May 2024

6/10 Okay

Todd

Travelled with partner
Liked: Staff & service, property conditions & facilities
I did not ask for or reserve a handicapped room but was put in one for four nights. It was at the end of the hall and early in the morning the staff would gather outside our room and laugh and talk loudly. We weren’t able to use our closet because of the handicapped status and the shower was horrible. The desk and restaurant personnel were very nice
Stayed 4 nights in May 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service
Staff very helpful and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in was so friendly and gave good tips about the area.
Stayed 1 night in May 2024

10/10 Excellent

Jeff, Ravensdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, close to Wal-Mart, BWW, and shopping. Would definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Amazing sheets and pillows. And the breakfast is awesome!
Stayed 2 nights in Apr 2024

8/10 Good

David, East Falmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a very clean, updated hotel with very friendly staff. The free breakfast is OK, nothing fancy.
Stayed 2 nights in Apr 2024

8/10 Good

ziyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel close to dining and shopping
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is satisfactory.
Stayed 1 night in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be certain not to get room near loud employee exit
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Stayed 4 nights in Apr 2024

10/10 Excellent

Len

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception was very friendly and helpful. She made our stay extra special
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Oyalep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful. My son loved the pancake maker.
Stayed 2 nights in Mar 2024

8/10 Good

James, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, standard hotel breakfast. Conveniently located to Bluffton area and not that far from HH
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Travelled with family
We enjoyed our stay. Staff was very friendly. Our room was clean and very spacious. Beds were very comfortable. I would definitely stay at this hotel again.
Stayed 2 nights in Mar 2024

8/10 Good

Charles

Stayed 5 nights in Feb 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice Hotel for passing through on a trip. Clean, convenient for dining options, a good bed, and felt safe. A good breakfast as well. A short hop to Hilton Head to see the beach. I would recommend staying here, and would stop here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome people
Stayed 2 nights in Feb 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fairly standard H/Inn Express. The breakfast was fine, and available at 6:45 AM Staff friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dale

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in / check out. Breakfast was very good. Several good places to eat within walking distance
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah, Fort Wayne

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Tim, NEW PALESTINE

Travelled with partner
Good staff clean and comfortable facilities
Stayed 1 night in Feb 2024

8/10 Good

Steve, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, clean and great staff
Stayed 3 nights in Feb 2024

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Beverley

Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable and the bed was great! Staff was professional and helpful!
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beds were clean and comfy. It was clean but the outside building and area could use a little care.
Stayed 3 nights in Feb 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for a night while travelling. It would be a property I would return to if I was going to spend some time in the area. Staff were very professional and nice
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

6/10 Okay

Jessica

Business traveller
Disliked: Property conditions & facilities
Room was worn, mirror missing from wall, shower dirty, room tired and worn. Bottom floor noisy with staff talking loudly at night.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over
It was great! We drove 11 hrs so it was great to get out of truck! Quick check in! Gave us some information about places to eat and close to hotel we could walk.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only property I would stay at before becoming a resident here and now this is the only place I will recommend to family and friends visiting the area. All around great hotel!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We can’t say enough positive things about our stay at the Holiday Inn Express in Bluffton, South Carolina. The hotel was newly renovated and beautiful, the room was very clean and well appointed, the beds were incredibly comfortable, the complementary breakfast was well done, and the staff, especially Tyler, were top-notch! We will definitely stay here on our way to Florida from here on out!
Stayed 2 nights in Jan 2024

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ed

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Solid
Very clean all around. Everything worked nicely in the room (air, shower/bathroom, tv, lights). Great service and breakfast buffet. Taking off a star for the bed, which I found overly soft and not very comfortable. Also annoying to have lights coming from a few outlets at all times, but that was pretty easily covered.
Stayed 7 nights in Jan 2024

10/10 Excellent

Chrystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Jan 2024

8/10 Good

Charles

Stayed 3 nights in Jan 2024

8/10 Good

Edward

Stayed 2 nights in Jan 2024

8/10 Good

Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Hotel was nice and clean. In a great area close to lot’s of restaurants and Hilton Head Island. But they may have given us the worst room in the hotel. Right next to an exterior door. Every time someone walked in or out of it, the door slammed so loud. Impossible to sleep with that noise. Pancake machine was broken both days we were there which was a bummer for my boys. Other than that, good hotel and at a good price.
Stayed 2 nights in Dec 2023

8/10 Good

Tyrrik

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely stay
Stayed 1 night in Dec 2023

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Josh

Stayed 4 nights in Dec 2023