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"We had booked the cheapest room available for a one night stay. Check-in was easy but once arriving to the room we discovered bad mould in the bathroom. I contacted reception straight away and they quickly upgraded our room to the next tier. The room was much better, mould free, but could use a shower head upgrade as the water pressure was poor and dribbled out. The room was moderately clean but had some dust. Parking was easy and accessible and there were great amenities available."

"It was fantastic "

"Great location and lots of fun family activities. Even its situated crossed from railway station it’s an oasis for a family getaway!"

"Peeling wallpaper, broken toilet door which could not be closed, scalding water during shower without warning, very basic breakfast , "

"Lovely location! Everything was smooth and easy, leading to a relaxing stay."

" I reckon the charger needs to be plugged in."

"We stayed one night. The building definitely possesses an old world charm, but it was pricey given the limited amenities (old TV, no windows you could see through, ancient hairdryer). Staff were nice enough but there were a lot of instructions and rules straight off the bat. Left a bad taste in my mouth. Was not a fan of the constant posted warnings that persons who weren't registered guests would be expelled if found in the corridors. It's a hotel, not a prison! Could not find the 'arcades' room. 'Billiards room' had one pool table and a long line. Unimpressed. "

"My favourite place for a weekend stay with my family. We've been back so many times. So many wonderful things for kids to do and super relaxing for parents. And as someone who travels for work weekly the staff at the Fairmont are exceptional, such a fast check in and they all go above and beyond."

"Was grateful to be given an early check in. Rooms are very small but a good size bathroom and very clean."