Airport Hotels, Blaise Diagne Intl. (DSS)

"Friendly "

"Staff"

"Everything was great, location, amenities, atmosphere, food, staff "

"The hotel is very simple, and has no elevator. The staff is nice and polite."

"The room was space & clean . Comfortable bed. Refrigerator is small but kept clean. Bathroom has floor tiles ,however the shower area is wide open & water spills out ( walk carefully to avoid falling ) there’s a safe but it is not bolted down & can be easily moved. The bathroom door has keys but doesn’t lock. TV works great . Small balcony but nice & clean. Closet is big & clean . When we booked on Expedia it says the hotel provides a shuttle : #1 , we emailed 3 times no , response . Called & spoke to staff. Staff said there will a shuttle…. it is a taxi driver ( Raymond Diop ) directed us to talk Bernard ( staff in charge ) he didn’t give us the price from Dakar airport to Hotel Residence Khadija. Raymond took me to buy supplies ( second trip ) drop us back to the airport for a grand total of $100. We sincerely believe we over paid & they ( Bernard & Raymond ) never offered to make it right . The food was excellent. Kitchen staff need customer service training, they seemed timid & no warm welcome/smiles. I had fish Yassa ,that I will recommend. The pool is beautiful & clean with an outdoor shower to rinse off . There was a conference going on with folks speaking into a loudspeaker fairly late & early in the morning. Made it hard to rest/sleep. Reception/front desk was good . The hotel is fairly close to the airport ,which makes it an ideal place to stay if you are on transit. Wouldn’t mind stay here but will have to see some tangible improvements. "

"The ranch was breathtaking and the staff was very friendly. I can’t wait to go back for a second visit "

"There was an employee strike during our stay. We had no amenities or access to service; we had to stay in our room for an entire day. There was security in the lobby and the guess floors. I was worried, there was no communication from management/supervisor. We were awoken by security a few minutes to midnight and taken to a different hotel. We later found out this problem had been going on since beginning of September, I feel we should have been advised and allow us the option to rebook elsewhere. "