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Reviews of Holiday Inn Express & Suites Birmingham - Homewood, an IHG Hotel

3 out of 5
Holiday Inn Express & Suites Birmingham - Homewood, an IHG Hotel
320 Commons Drive, Birmingham, AL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 451 out of 576 reviews" "
Rating 8 - Good. 80 out of 576 reviews" "
Rating 6 - Okay. 23 out of 576 reviews" "
Rating 4 - Poor. 7 out of 576 reviews" "
Rating 2 - Terrible. 15 out of 576 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chenella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying and both times were excellent.
Stayed 1 night in May 2024

10/10 Excellent

Dacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel appeared to be brand new. Everything was top notch. I'd definitely recommend.
Stayed 2 nights in May 2024

2/10 Terrible

Christopher

Stayed 1 night in May 2024

10/10 Excellent

La Shaundra

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
This property was beyond clean, it felt like home. I give this property a 1000/1000.
Stayed 1 night in May 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Clean, great breakfast, friendly helpful staff!
Stayed 1 night in May 2024
Response from April on 21 May 2024
Thanks for your feedback!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! The hotel was super clean, in a great area, and the pool and patio furniture were a perfect end to a busy day of basketball! Breakfast was great too!!
Stayed 1 night in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very updated, clean, and comfortable. I love the pillows and the bed and the shower.
Stayed 1 night in May 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Valerie, Kennesaw

Liked: Cleanliness, property conditions & facilities
Nice place- have stayed here many times
Stayed 2 nights in Apr 2024
Response from April on 6 May 2024
Thanks for your feedback! We are glad you had an enjoyable stay! Thanks again

8/10 Good

Teresa

Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Liked: Amenities
Very clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Kennea

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, and the hotel staff was fantastic. My room was extremely comfortable and clean and I would recommend this hotel to anyone needing to stay in the Birmingham area.
Stayed 1 night in Apr 2024
Response from April on 11 Apr 2024
We are glad you had an enjoyable stay! Thanks for your feedback!

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was conveniently located with lots of Dining options. Front desk was especially helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly!! Room was clean and stocked. It was a great stay
Stayed 1 night in Mar 2024

8/10 Good

Gary

Receipt for stay wasn’t given. Said it had to come from you. Very confusing. Doubtful I’ll use your services again
Stayed 1 night in Mar 2024

10/10 Excellent

Mario

Liked: Property conditions & facilities
Nice newer hotel
Stayed 1 night in Mar 2024

8/10 Good

Sarina

Liked: Cleanliness, staff & service
Staff was awesome!!! The room was good and bed was comfy. Bathroom tiles need to be fixed. Besides that, great hotel!!!
Stayed 2 nights in Mar 2024

4/10 Poor

Josh

Travelled with family
Liked: Staff & service, property conditions & facilities
We didnt get a wink of sleep with the people directly across from us. They were in the hallway (up to 10 of them) screaming, running, slamming doors at all hours of the evening/night. I called downstairs to the front desk to complain and got no answer. Will never stay at this location again.
Stayed 1 night in Mar 2024

10/10 Excellent

Diane, Sylvania

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Easy access
Stayed 1 night in Mar 2024
Response from April on 15 Mar 2024
Thanks for your review!

10/10 Excellent

Kennea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Convenient location. Well kept property.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest
Clean. Nice staff. Easy access
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Carlton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean! All the associates were very helpful. Especially Rae, he made sure we had everything we needed.
Stayed 1 night in Feb 2024
Response from April on 19 Feb 2024
Thanks for your feedback which will be shared with our staff! Thanks again

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from April on 19 Feb 2024
Thanks for your feedback!

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Luz Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Stayed 10 nights in Dec 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Denia

Stayed 1 night in Dec 2023

10/10 Excellent

Denia

Stayed 1 night in Dec 2023

10/10 Excellent

Alexa

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Comfortable Hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Rene

Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from April on 11 Dec 2023
Thanks for your feedback!

6/10 Okay

Carolyn

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bedding I’ve ever slept on. Every time I stay here I want to know where I can buy the sheets
Stayed 3 nights in Dec 2023
Response from April on 8 Dec 2023
Thanks for your feedback!

10/10 Excellent

Sharita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the property was exceptional. The staff were polite and courteous
Stayed 1 night in Dec 2023
Response from april on 5 Dec 2023
Thanks for your feedback and glad you had an an enjoyable stay!

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from April on 5 Dec 2023
Thanks for your review!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and looked really nice.
Stayed 1 night in Dec 2023
Response from April on 5 Dec 2023
Thanks for your feedback and glad you had an enjoyable stay!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from April on 11 Dec 2023
Thanks for your rating!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel.
Stayed 1 night in Nov 2023