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"Temperature a bit cold"

"Nicely refurbished rooms but no heat in the room so was given a small space heater?? Then mid afternoon the music started beneath us, we were told by the front desk the party would finish between 5-6pm. At 7pm it was still going strong. Music so loud no TV could drown it out and the floor vibrated. We asked to be moved, which was accommodated but only to a smaller queen size room (we had a king) - no compensation and no apologies. Would not stay again. "

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."

"Staff are so kind friendly and funny The lady who checked us in it was her second day and she did amazing, thank you for being so great. Also so lovely to see the support when needed from her colleague who was a great trainer. it’s was clear they were a great team already A friendly welcome and a great room after a long journey is amazing. Thank you "

"Room was clean and staff were friendly. "

"Our room was excellent, wonderfully clean and comfortable. The staff were attentive and courteous. The public spaces are a little tired. The breakfast room / restaurant is basic. The parking is an absolute nightmare. Just pay for the parking permit to park on the Main Street to avoid the stress of finding a parking space."