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"Hotel Palazzo Grillo is an incredibly well appointed property with very well thought out facilities and amenities. However, what sets it apart as the premier hotel not only in Genoa but arguably in a global context is the genuine albeit without obsequious hospitality from the staff across the board. Greta in particular stands out as a true exemplar of Genovese charm, kindness and genuine friendliness. Counting the days already until my next reservation at Hotel Palazzo Grillo"

"Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!"

"Absolutely great location with great-looking hotel. Sea view room with balcony was still quiet. Helpful front desk staff. Breakfast included was nice enough with great view as well."

"The staff were extremely Lu attentive, kind and helpful. The room had all the necessary amenities. The location of the hotel is excellent. At first I thought the traffic noise would be a problem, but it was not. I would stay there again. "

"Clean Room, a bit noisy, but not too much. The restaurant and bar are lovely, and Ivan, the bartender, remembered me from two years ago! The hotel could use a refreshing, but I love the vintage vibe! Will definitely stay here again!"

"Hotel was really clean and tidy and ideally located to explore the delights of Genoa. Plenty of facilities nearby. Breakfast is worth it and there is something for everyone. Ask for milk for the room for your coffee!"

"Very comfortable, friendly , helpful staff. "

"Best breakfast buffet we've had in Europe. The whole facility was extremely clean and the spa was wonderful after a long day of sightseeing. Staff was very friendly and very accommodating to our requests, such as a late check out. It was a wonderful stay."

"The hotel was very conveniently placed in the city the rooms were clean and big enough. But the number one stand out was the staff. The two ladies on reception were unbelievably kind, helpful and courteous. "