Search Hotels Near Bintaro Jaya Xchange Mall, Jakarta

"Breakfast was refreshing, spa is relax"

"I was given a room that I could hear the traffic, so had problem trying to get to sleep. In the early morning (around 3 to 4 am), I was woken up by loud prayers. Had trouble getting back to bed. Went to Front Desk & request for a change to a quiet room, as I had to stay 4 nights. The staff managed to get me a quiet room. So no problem from the 2nd night onwards. Cynthia, the Manager gave me one free breakfast. Chef Juana & other staff in the Breakfast Room were so nice. They explained the local cuisine & tea, and I enjoyed my breakfast there. "

"The hotel is well maintained, modern, and very comfortable. The bathroom is beautiful, and the bed was great. Breakfast was pleasant—the overall breakfast crew were very attentive and accommodating, and the addition of the egg station was a great touch. I did miss having regular bacon with my eggs, and the fruit seemed a little old on the day I had it. The only downside for me was the location—it’s a bit far from where I needed to go, although it’s conveniently next to a shopping mall. That said, Pondok Indah Mall is still my top go-to mall in Jakarta. Overall, it was a great stay, just slightly too far for my preference."

"The internet was terrible if you don't go to certain areas of the room, some areas in the bathroom were a bit unstable, there was mold at the bottom of the shower door, the bed sheets were either stained or ripped, the housekeeper would sometimes leave the dirty plates and cups behind, sometimes for days. And there were bed bugs in the bed."

"Good "

"The staff were very kind and I liked the 1 bedroom having a kitchen and a modern bathroom. I would definitely stay here again,"

"Great hotel "

"Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!"

"Good"