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"Pretty good service and love ice coffee at breakfast time."

"What a wonderful hotel! Very comfortable, cozy, and quiet, with a beautiful garden and pools! Excellent on-site restaurants. Friendly staff. We felt incredibly comfortable the whole time! It may not be the newest hotel, but we've been to neighboring giant hotels, and in terms of comfort and luxurious, relaxed living, we know Sofitel is the best! The children's entertainment area is simply amazing! Thank you for a wonderful stay!"

"The room and the food were both good but the biggest is just that about no one speaks English there (I met just one who did. Of all the people, all were Asian except me. The hotel is huge and difficult to navigate Posting more directional signals would be a big benefit. "

"Family of four stayed in hotel for 11 days - we had great time. Very nice hotel -staff very helpful, convenient location in haitang sanya, rooms and facilities are very clean and comfortable, with big family rooms. My butler Bobby has been great help to us, patient and experienced. Kids club is great for family, staff well trained and great to kids. There are lots kids pools with staff looking after customers all the time, Alan has been very helpful when we were playing near the kids pool....

"Very nice and comfortable hotel with good privacy and service. Many restaurants and facilities are available in the hotel as well. The butler service was very nice, able to answer your enquiry in a short time"

"Incredible hotel and staff. One of the nicest hotels I've had the pleasure of staying at. As always, there's a bit of a language barrier, but each member of their team tried their best, and was always quick to grab someone who spoke enough English to get by. Baris and Lawrence were very helpful throughout my stay. Service was on point from start to finish. I was here for about a week so I spent a lot of time comparing various hotels, and I'm really happy I ended up at Rosewood."

"Thank you to the Restaurant Staffing for taking care of me."

"非常适合亲子旅游，房间很大！"

"We have a pleasant stay at this hotel and the hotel is kid friendly. "

"酒店的沙滩是附近酒店中人最少的"

"Lovely"

"Great hotel"

"The Breakfast is good."

"The room was cleaned every day. Very clean, large room, comfortable and nice hotel with a large balcony. Will come again."

"The rooms they gave were dirty, after repeated complaints, they offered a clean room."

"非常棒！"

"Location of hotel is incredible. The lawn and swimming pools are well maintained, though rooms are a bit old. Everything is super clean and staff is very friendly. Breakfast could be a bit better. Overall our family enjoyed the stay. "

"Everything about this place was great , highly recommend staying here to anyone !"

"Very good hotel"