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Good gym- WiFi was a bit on and off, and the food is very good
Damon
Stayed 6 nights in Jan 2021
Response from Front Desk Reception on 15 Jan 2021
Dear Damon. Thank you for your time in writing to us. We are currently working on improving the wifi theme you mentioned. We are glad you liked the food and the gym. We hope to see you soon.
Excellent room, very modern, clean and comfortable. Huge comfortable bed and pillows. Quirky shower room with an in built curtain blind as there was a window in to the room!
Reception were very friendly helping to guide me to the car park round the back of the hotel although parking on the street in front is cheaper if you arrive late and leave early.
The Spar next door is handy for picking up some bits if you’re staying long.
I’d definitely stay again if I’m in the area.
MR N
Stayed 1 night in Jan 2020
Response from Dirección Hotel Ciudad de Binéfar on 3 Feb 2020
Thank you for your review. Hope to see you again. Best regards
6/10 Okay
Ryu
Travelled with family
4 Dec 2019
Liked: Cleanliness
Basically good, but lack of hot water supply
I stayed with my family. And we faced with lack of hot water in shower/bath.
Others were ok. Staffs were kind. The room we stayed was clean.
Ryu
Stayed 2 nights in Nov 2019
Response from Dirección Hotel Ciudad de Binéfar on 14 Jan 2020
Thank you for your review. Hope to see you again. Best Regards
The hotel was amazing! Great design, great service, delicious food, awesome gym. We didn’t stay long enough to enjoy the spa treatments but we would love to come back!
Ramon
Stayed 1 night in Aug 2019
Response from Dirección Hotel & Spa Ciudad de Binéfar on 9 Aug 2019
Thank you so much for your review. Hope to see you again. Best regards
Response from Departamento de Recepción on 17 Sept 2018
Muchas gracias por su valoración Eddie, nos alegra ver esa puntuación. Esperamos que vuelva a disfrutar de nuestro establecimiento pronto. Reciba un cordial saludo
6/10 Okay
Verified traveller
26 Aug 2018
Lovely modern hotel but no English speaking staff
It was a lovely hotel very new, spacious and clean however none of the staff understood or spoke English and my husband who is Spanish had to constantly translate which was very frustrating. We were a large group and checked in separately my mum was told that the spa was free and open until 9pm we were told there was a charge and it closed at 7! When we looked at the spa people were still there and was very much open. We only booked this hotel for the spa! The hotel was in the middle of a residential area there was nothing in terms of restaurants or cafes or shops in the immediate vicinity. We had no choice but to eat at hotel restaurant which was actually lovely as food was great and waiter was lovely (but spoke no English)
Verified traveller
Stayed 1 night in Aug 2018
Response from Departamento de Recepción on 27 Aug 2018
Thank you for your review. Some of our staff speaks and undestands English, you can ask for them in your next visit. So glad you enjoyed the food. Best regards
10/10 Excellent
Nicholas
25 Aug 2018
Could not find a better all round hotel anywhere.!
This place was absolutely awesome and the staff and service second to none.
Nicholas
Stayed 1 night in Aug 2018
Response from Departamento de Recepción on 25 Aug 2018
Tkank you for your review. We hope to see you again
Kind regards
This is a great option in the small rural town of Ciudad de Binefar. We got two meals included in our stay, which was great. And the room had a spa Jacuzzi, which was fun. The hotel gym was small and mighty, although the spa and pool were under construction. A great place for one night on the road.
Andrea
Stayed 1 night in Jul 2018
Response from Departamento de Recepción on 19 Aug 2018
Thank you for your review and rating. We are delighted to read your feedback and we look forward to welcoming you back soon.
Regards
Response from Xavier M -Service d'accueil on 18 Jan 2024
Merci à Yollande Michele d'avoir pris le temps d'écrire sur votre expérience afin que les futurs voyageurs puissent avoir une meilleure vue d'ensemble de notre hébergement.
En general muy muevas las instalaciones.
Ambiente tranquilo y estancias limpias y cuidadas.
Isabel
Response from Manel Ortiz, director. on 16 Dec 2022
Gracias Isabel por compartir su experiencia en nuestro hotel. Nos alegra saber que disfrutó de su estancia y esperamos verles de nuevo muy pronto. Saludos cordiales,
Response from Manel Ortiz, director. on 16 Dec 2022
Gracias Javier por compartir su opinión sobre nuestro hotel y nos alegra saber que disfrutó completamente de su estancia. Esperamos vuelva bien pronto. Saludos cordiales,
10/10 Excellent
Jose
16 Nov 2022
Jose
Stayed 1 night in Oct 2022
Response from Manel Ortiz, director. on 16 Dec 2022
Gracias Jose por puntuar nuestro hotel. Nos alegra saber que disfrutó de su estancia y esperamos la pueda repetir bien pronto. Saludos cordiales,
Response from Manel Ortiz, director. on 16 Dec 2022
Gracias M por puntuar su experiencia en nuestro hotel y nos alegra saber que la considera excelente. Esperamos pueda repetirla muy pronto. Saludos cordiales,
Séjour d'une nuit sur la route vers Salou.
Hôtel moderne, récent et confortable digne d'un 4 étoiles. Parking souterrain sur place appréciable mais en supplément (+10€/nuit).
Petit déjeuner correcte mais sans plus.
En revanche, étant arrivé tard nous n'avons pas profiter de l'espace aquatique qui était fermé mais qui n'est pas donné (supplément de 18€/personne même si vous souhaitez simplement vous rafraîchir dans la piscine) !!!
Desayuno y cena atendrían que mejorar . Para ser un hotel de 4 estrellas en el desayuno falta alimentos calientes de parrilla y en la cena mas variedad ya que las dos noches que estuve eran los mismos platos.
During our stay in here, I stayed at this wonderful hotel in December near the central city. The service and our room were both exquisite, the decoration overall is superb. The team was welcoming and helpful when needed, they assisted us perfectly.
Verified traveller
Stayed 1 night in Dec 2021
Response from Verónica C. - Responsable Recepción on 10 Jan 2022
Muchas gracias por su valoración. Nos alegra saber que el hotel fue de su agrado. Esperamos que vuelva a visitarnos pronto. Reciba un cordial saludo
Hotel agradable, muy cuidado, nuevo, limpio, habitaciones amplias y muy cómodas.
Servicio en Restaurante muy bueno, en buffet bueno con detalles a mejorar y en cafetería regular.
Javier
Stayed 3 nights in Dec 2021
Response from Verónica C. - Responsable Recepción on 17 Jan 2022
Muchas gracias por su valoración. Nos alegra saber que el hotel fue de su agrado. Esperamos que vuelva a visitarnos pronto. Reciba un cordial saludo.
Tienen un problema de organizacion en los desayunos, insuficiente personal falta de espacio ademas de vajilla y utensilios siendo muy malo el cafe.
Da igual que te empeñes siempre espereas para que te den mesa.
Jesus
Stayed 2 nights in Dec 2021
Response from Verónica C. - Responsable Recepción on 10 Jan 2022
Muchas gracias por su valoración. Tomaremos nota en el asunto de los desayunos! Esperamos que vuelva a visitarnos pronto. Reciba un cordial saludo
Como siempre que vengo, totalmente satisfecho en todos los sentidos. Habitaciones muy modernas y cómodas con colchón ideal, y resto de servicios muy recomendable.
Por poner una pega, creo que deberían de poner unas estufitas en la terraza. Por lo demás de 10
Jorge
Stayed 1 night in Nov 2021
Response from Verónica C. - Responsable Recepción on 10 Jan 2022
Muchas gracias por su valoración. Nos alegra saber que el hotel fue de su agrado. Esperamos que vuelva a visitarnos pronto. Reciba un cordial saludo