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Sercotel Arenal Bilbao

3.0 star property
Immerse yourself in culture as you explore Guggenheim Museum Bilbao’s stunning exhibits. Then unwind at this stylish hotel where every need is met.

Choose dates to view prices

In the heart of Bilbao City Centre, Sercotel Arenal Bilbao offers a warm welcome with its library, dry cleaning/laundry services, and car rentals. Discover the city's charm with bike rentals and an area shuttle at your fingertips while enjoying WiFi in public areas; guests praise the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is ₹8,936
₹9,830 total
includes taxes & fees
24 May - 25 May
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  • Air-conditioning
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The price is ₹12,254
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11.50 for adults and from EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Sercotel Arenal Bilbao pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sercotel Arenal Bilbao?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Sercotel Arenal Bilbao on 24 May 2026 start from ₹8,936, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sercotel Arenal Bilbao?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sercotel Arenal Bilbao?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sercotel Arenal Bilbao located?

Located in Bilbao City Centre, this hotel is within 1 mi (2 km) of San Nicolas Church and Guggenheim Museum Bilbao. San Mames Stadium is 1.4 mi (2.3 km) away. Arriga Tram Stop and Casco Viejo Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 342 out of 569 reviews
Rating 8 - Good. 173 out of 569 reviews
Rating 6 - Okay. 39 out of 569 reviews
Rating 4 - Poor. 11 out of 569 reviews
Rating 2 - Terrible. 4 out of 569 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great locations and super clean hotel near the old town.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Una

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great rooms and always stay when I’m in Bilbao
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to the old part of town. Room was quite spacious and cleaned daily. Would recommend
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Chia-Hui

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the hotel is very clean
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Min Jung

Liked: Cleanliness, staff & service
Good basic hotel at a great location with lots of dining options nearby. The rooms were good, but one of the rooms had a window with no blinds in the bathroom. The window looked straight into the shower booth and the toilet, so had to cover it with towels and clothes.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yelitza Peraza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very nice staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and spacious rooms and friendly staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, our room had a beautiful view, clean and very comfortable. The staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bilbao.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice rooms, pleasant service from employees, nice breakfast, excellent location. No complaints!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position and a very comfortable base for exploring Bilbao.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
What a great experience, this hotel is perfectly located on the old town neighbourhood , walking distance to the metro station, bus stops, restaurants and shopping areas. The view from the room was really nice, the staff was friendly and willing to provide any information required. The breakfast was good, with good variety; clean and comfortable rooms. We loved our time in this hotel.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Staff very helpful. Room very spacious. Overa very good!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, great location. Sometimes a little noisy from the street but this didn't bother us much at all. Friendly staff. Would stay again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location in old town, but right on the river so it is easy to jump over to old town, the room was nice as well
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Juan

Great location, easy walk to main attractions
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bilbao Vacation

Clean rooms. Friendly staff. Good breakfast.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It has a great location. Easy access to the train, stores and restaurants.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly stuff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located, with a nice view!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great breakfast, excellent location and very helpful staff. Only downside was lack of natural light in bedroom.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, literally around the corner from the Plaza Nueva, one of the best dining areas on n the old city.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel, in fantastic location! 5 star

Fantastic location , a very nice affordable hotel right near the old town. It was clean & the room was spotless & spacious. Staff were helpful & welcoming , would definitely recommend staying here.
Stayed 2 nights in May 2025