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Reviews of Quartier Bilbao Hostel

2 out of 5
Quartier Bilbao Hostel
Artekale Kalea 15, Bilbao

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 9 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

bolero, chicago

Disliked: Staff & service, amenities, property conditions & facilities
comforters was stained badly. i went to talk to the staff she just said sorry and got me new one, then it's was so noises someone called police and they don't have receptionist at night
Stayed 1 night in Apr 2024

10/10 Excellent

KONRAD

Stayed 1 night in Nov 2022
Response from Equipo Quartier on 10 Dec 2022
Hola Konrad! Gracias por tu comentario! Esperamos volver a verte pronto!

8/10 Good

Harina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely time!
Lovely little hostel in a great location, right in the middle of the old town. Met some great people and the free breakfast was a bonus!
Stayed 2 nights in May 2022
Response from Quartier Team on 10 Dec 2022
Hello Harina! Thank you for sharing your experience in our hostel. We are very happy to know that your experience has been so satisfactory. We hope to see you soon again!

10/10 Excellent

Meghann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfy!
This place was GREAT!! Such a good vibe. Huge comfy commmon area and kitchen as soon as you walk in with comfy seating that looks out into the road. Plus there’s free coffee and tea all day (plus free breakfast)… you could hang out all day in the common area and people-watching the street. Which many did! It was a nice place to make friends. And prob the street would stop snd peer in Bc the place is just so cozy comfy. The rooms are clean and warm. Only thing is the bathrooms are cold and also co-Ed so that can be weird but honestly wasn’t much of an issue. The staff was SO nice!
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hostel in old town Bilbao
Very nice hostel in a very nice location in old town Bilbao. The staff were all very friendly. There was an included breakfast with many choices. Very updated amenities. Thank you!
Stayed 1 night in Sep 2021

10/10 Excellent

Marigin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Perfect location
José was super nice and helpful the whole stay and the location is perfect! Cute rooftop terrace and small TV room if needed. There is toast, jam, cereal and coffee for breakfast, perfect for the easy going backpacker. Definitely would stay here again if I'm Bilbao.
Stayed 3 nights in Jun 2021

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2018

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family overnight stay
Welcoming friendly check in with good tips about local sightseeing and eating. Very clean and comfortable bunk beds. We would thoroughly recommend this place.
Stayed 1 night in Aug 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hostel with helpful staff
It’s a lovely hostel. The room is cozy and the staff are very helpful. It is perfectly located next to the Mercado de la Riberia. Everything in the old town is walking distance.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good stay but..
The front desk staff is the best I've experienced in a hostel, very informative and attentive, willing to help you with all your questions. Bathroom should be cleaned in the morning. Not in the late afternoon. I showered the night before, there was hair all over the floor, the rest of the bathroom had the floors all wet and dirty from shoe marks, and when I went to use the bathroom the next day around 1pm, it looked exactly the same, actually dirtier.
Stayed 1 night in Sep 2017

6/10 Okay

KASUMI

Liked: Cleanliness
Disliked: Room comfort
騒音さえなければ…
清潔で、立地もよかった。スタッフはフレンドリーで、朝食も付いていてコスパ良いと思いました。 しかし、週末の夜に泊まったので、ホテルの前を通る人たちの騒音で夜中1時を過ぎるまで眠れなかった。同部屋の人たちも音や光に配慮のない人たちだった。
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Bien situé
Stayed 3 nights in Sep 2023

8/10 Good

Alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para repetir
El hostel estaba bien: limpio y cómodo. Muy bien situado (cerca del Mercado de La Ribera) pero sin ruidos ni molestias similares.
Stayed 1 night in Aug 2023

10/10 Excellent

Alberto

Travelled with group
Liked: Staff & service
hostal con estupenda ubicacion, que nos ha dado el servicio que necesitabamos en nuestro viaje. por poner una pega, el personal de limpieza nos ha despertado hasta en tres ocasiones por entrar sin llamar a la habitacion sin saber si estabamos o no... repetiria
Stayed 3 nights in Jul 2023

10/10 Excellent

Arttu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, good staff!
Excellent location, nice staff. Clean and nice rooms, heating and airconditioning. I would select this same place again on my next trip to Bilbao
Stayed 3 nights in Feb 2023
Response from Quartier Team on 13 May 2023
Hello Arttu! Thank you for your review! We are glad that you had a pleasant stay with us! We hope to see you again:)

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y familiar. Las instalaciones perfectas! hemos disfrutado de nuestra estancia.
Stayed 2 nights in May 2023
Response from Equipo Quartier on 4 May 2023
Hola Paula! Muchas gracias por tu comentario! Nos alegra mucho que hayais disfrutado de la estancia! Esperamos volver a veros:)Equipo Quartier

10/10 Excellent

YEONHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다양한 사람들이 모이는 핫 플레이스 였습니다! 만족합니다!
Response from Quartier Team on 4 May 2023
Hello Yeonhee! Thank you for your review! We are glad that you had a pleasant stay with us! We hope to see you again! Quartier Team

8/10 Good

Maria Fernanda

Liked: Staff & service, property conditions & facilities
They offer breakfast, and the room and the shower are good. It is noisy.
Stayed 2 nights in Mar 2023
Response from Quartier on 2 Apr 2023
Hello Maria! Thank you for your review. We hope to see you again.Best regards,Quartier Team

6/10 Okay

Vânia

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

José Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción
El hostel está bien situado,junto a la catedral, muy bonito y cuidado. Pero deberian ofrecer toallas gratuitas y jabon para las duchas. Aunque fuera incluido en el precio.
Stayed 1 night in Feb 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal siempre atento, educado y amable. Habitación confortable, baños dirmpre limpios y desayuno muy bueno

8/10 Good

EDITH LEONOR

Stayed 2 nights in Oct 2022
Response from Equipo quartier on 10 Dec 2022
Hola Edith! Muchas gracias por tu comentario! Esperamos volver a verte pronto!

8/10 Good

Valerio

Stayed 1 night in Sep 2022

8/10 Good

Eunju Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Equipo Quartier on 10 Dec 2022
Hola Eunju! Muchas gracias por tu comentario! Esperamos volver a verte pronto!

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Equipo Quartier on 10 Dec 2022
Hola Elias! Muchas gracias por tu comentario! Esperamos volver a verte pronto!

8/10 Good

Nima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super pratique car au coeur de la vieille ville et à proximité du marché de la ribeira. Peit déjeune assez basique mais qui a le mérite d'exister
Stayed 2 nights in May 2022
Response from Quartier Team on 10 Dec 2022
Bonjour Nima! Merci pour ton commentaire. Nous espérons vous revoir bientôt!

6/10 Okay

Stéphane

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Bien placé mais les chambres sont trop petites
Bien placé mais c'est vraiment un très très spartiate. les chambres sont tellement petites, qu'on ne peux même pas se croiser au niveaux des lits.
Stayed 2 nights in Apr 2022
Response from Quartier Team on 10 Dec 2022
Hello Stephane! Thank you for your review! We hope to see you soon! Best regards

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantatisk personale om aften
Stayed 1 night in Apr 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción hostel en el casco viejo
Muy bien ubicado y con desayuno incluido
Stayed 1 night in Oct 2021

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

JUAN JOSÉ

Travelled with group
Disliked: Amenities, property conditions & facilities
No me gusto la habitación. Dos literas en el suelo. Una distancia entre literas de 45 cm. No poder sentarse en una silla o una banqueta. En resumen incomodo.
Stayed 1 night in Sep 2021

6/10 Okay

André

Disliked: Cleanliness, room comfort
Großes Hostel mit mieser Hygiene in guter Lage
Das Hostel ist sehr groß und hat fünf Etagen. Der Lobbybereich ist hübsch gestaltet, aber der Rest vom Gebäude ist ziemlich seelenlos. Die Badezimmer sind größtenteils dreckig. In dem Bad auf meiner Etage gab es während meines gesamten Aufenthalts nie Seife. Die Duschen sind spartanisch und haben keine Ablage. Frühstücksbuffet ist kostenlos, aber mit mangelhafter Auswahl und Qualität. Die Lage in der Altstadt ist perfekt und die meisten Mitarbeiter sind nett.
Stayed 3 nights in Jul 2021

6/10 Okay

Veronica

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Sitio agradable aunque rudimentario
El sitio muy bien ubicado y la recepcion muy bonita. Por lo demas, bastante rudimentario incluso para un hostal: unas sabanas muy dificiles de poner, algunos nórdicos demasiado finos. Alguna noche pasamos frio. La cocina tenia lo justo, la nevera muy pequeña. El desayuno estaba incluido, pero durante nuestra estancia se acabó el café y las servilletas. Había que poner la vajilla sucia en el lavavajillas, pero este no se ponía en marcha todos los dias ni se vaciaba regularmente la basura. El dueño majo, pero apenas aparecía y nos hubiese gustado que nos diese mas información turística. De todas maneras hay que decir que estuvimos muy a gusto, que nos dejaron toallas pese a que estas eran de alquiler y que en la quinta planta habia una sala de estar y un balcón muy agradables que supusieron un gran plus para nosotros.
Stayed 5 nights in Mar 2021
Response from Equipo Quartier Bilbao on 6 Apr 2021
Estima Veronica, En primer lugar, QuartierBilbao quiere agradeceros la estancia a toda la familia y lamentamos que se terminara el café. Efectivamente el Hostel dispone de una cocina preparada con lo necesario para (normalmente) poder desayunar y esporádica y puntualmente poder calentar platos precocinados y hornear alguna otra cosa. pero por lo demás cuenta con vajilla, cristalería y cubertería completa. Con respecto a la nevera, disponemos de hasta 3, pero en ningún momento nos indicasteis la necesidad de más espacio ya que hubierais tenido las indicaciones para el uso de espacio adicional. Con respecto a la vajilla normalmente son los clientes los que limpian lo que usan (los Hostels no disponen de personal de hosteleria), pero aqui se decidió instalar un lavavajillas para facilitar las cosas, que se pone en marcha cuando se llena por motivos puramente ecológicos. Estamos de acuerdo que quizá no es el mejor establecimiento para pasar 5 días con niños pequeñitos cuyas necesidades y logística entendemos que pueden ser diferentes (pañales, etc) Por lo demás lamentamos vuestra incomprensión con respecto a la situación que llevamos sufriendo durante más de un año que hace que el 90% del equipo tenga que estar en ERTE resultando imposible atender el horario completo, 7 días a la semana, aun así, tanto las indicaciones de ropa de cama adicional que solicitasteis como otras cuestiones que demandasteis fueron atendendidas al momento, disponiendo un teléfono de 24 horas que no habéis usado, habiéndoos indicado que estaba para lo que necesitarais. Por lo demás ha sido un placer teneros con nosotros y esperamos que la próxima vez que vengáis, no fallemos con el café y las servilletas. Hasta pronto!!

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Buena opción de alojamiento por ubicación, personal muy amable. Deben mejorar el aseo de baños.
Stayed 1 night in Jan 2020

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo
Muy buena ubicación, en el casco viejo de Bilbao y muy cerca la Catedral De Santiago. Habitación compartida para 4 un poco pequeña, pero muy bueno baño y perfecta limpieza. Agradable cocina y salón compartido. Desayuno básico, pero bueno.
Stayed 2 nights in Dec 2019

6/10 Okay

Tarja

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
4人部屋はせまかった。 ロッカーはスーツケースが入る大きさ。 枕元にライトとコンセントがある。
Stayed 2 nights in Apr 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien.
Hostel bien situé dans la vieille ville. Equipe agréable, attentive, efficace. Propre. Bonne convivialité entre clients, jeunes et moins jeunes.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Ana, Madrid, Es

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, conexiones de tranvia y metro al lado. Esta en muy buen estado. Lo mejor son las zonas comunes que tienen mucho encanto. Y lo mejor el personal que nos atendió con mucho cariño y nos dió mucha informacion de Bilbao.
Stayed 2 nights in Feb 2019